Hurricane Florence Travel Waiver
Sep 11, 2018, 11:54 am
#31
FlyerTalk Evangelist
Original Poster
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Interesting even though the new waiver doesn't extend to 9/12 (yet) -- I just got notifications by text and email about the inclement weather indicating that they are waiving change fees for flights tomorrow:
*Note numbering issue is the FT interpretation of my copy paste, not an error on the DL email itself
Our meteorology team is forecasting inclement weather due to Hurricane Florence that could potentially impact your upcoming flight. For the most up-to-date information regarding the status of your flight, please visit My Trips on delta.com or the Fly Delta app or you may also check the airport monitors regularly.To provide you with flexibility for your travel plans, we're offering you the following options to choose what best fits your travel needs.
- Remain on your current flight.
- We recommend you continue to monitor your flight status for the most up-to-date information using My Trips on delta.com or on the Fly Delta app.
- Please note your current flight reservation will remain if you choose not to make any changes.
- Change to a different flight.
- If you select this option, we will waive the change fee. Learn More>>
- To change your flight, visit My Trips on delta.com and click on "Modify Flight".
- Choose "Start Flight Change" and select which flight you would like to change to search for a new flight.
- The change fee will display initially, however once you select your new itinerary the change fee will be waived prior to checkout.
- You may choose to cancel your trip.
- If you select this option, you may apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original issue date. Learn More>>
- To cancel your flight, visit My Trips on delta.com and click on "Modify Flight" then choose "Start Flight Cancelation".
Sep 11, 2018, 12:02 pm
#32
Join Date: Sep 2016
Location: LAX/BUR, RDU
Programs: DL SM, AAdvantage, SPG
Posts: 1,360
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Reason: Hurricane Florence
Date of Impacted Travel: September 11-16, 2018
Affected Area(s) To/From/Through the following cities:
- Charleston, SC (CHS)
- Charlotte, NC (CLT)
- Charlottesville, VA (CHO)
- Columbia, SC (CAE)
- Fayetteville, NC (FAY)
- Greensboro, NC (GSO)
- Jacksonville, NC (OAJ)
- Myrtle Beach, SC (MYR)
- Norfolk, VA (ORF)
- New Bern, NC (EWN)
- Newport News, VA (PHF)
- Raleigh-Durham, NC (RDU)
- Richmond, VA (RIC)
- Roanoke, VA (ROA)
- Savannah, GA (SAV)
- Wilmington, NC (ILM)
New travel must be rebooked no later than: September 20, 2018
https://pro.delta.com/content/agency...ulletin-3.html
Sep 11, 2018, 4:32 pm
#33
Join Date: Oct 2013
Location: Washington, DC area
Posts: 19
IAD not included on DL waiver list
Surprised that IAD (Washington Dulles) is not on their list, as it is definitely within the storm-affected area. I just checked the Professional bulletin #3--still no IAD.
We have DL reservations on AF metal to Paris on 9/16. As of now there is no info on the AF - US web page; if IAD is added to the list, wondering how that rebooking would be authorized and handled--by DL or AF?
We don't want to leave early as we live in the hurricane-affected area south of IAD, and don't want to leave our property empty until we see what impact/damage we might experience at home before going overseas for 3 weeks...
Any suggestions?
We have DL reservations on AF metal to Paris on 9/16. As of now there is no info on the AF - US web page; if IAD is added to the list, wondering how that rebooking would be authorized and handled--by DL or AF?
We don't want to leave early as we live in the hurricane-affected area south of IAD, and don't want to leave our property empty until we see what impact/damage we might experience at home before going overseas for 3 weeks...
Any suggestions?
Last edited by DCFlyerguy; Sep 11, 2018 at 4:38 pm Reason: Addition
Sep 11, 2018, 7:42 pm
#34
FlyerTalk Evangelist
Join Date: May 2000
Location: RDU
Programs: AA LT Gold, DL SM, HY Disc, Marriott LT Gold
Posts: 12,505
I had no trouble at all getting a voucher for my PHX-LAX-RDU arriving at 6am on the 13th. Took five minutes on the phone once I explained that I couldn't reschedule because I am at a conference in PHX. [I got an F award nonstop PHX-ORD instead to get home].
Sep 11, 2018, 8:00 pm
#35
Join Date: Feb 2016
Programs: DL DM, SPG Plat 100/LT Gold, Marriott Plat, National Executive Elite
Posts: 2,988
What? What does a voucher have to do with a weather waiver, and in what amount and for what reason did they give you a voucher?
Sep 12, 2018, 7:33 am
#36
Join Date: Apr 2011
Posts: 3,394
Surprised that IAD (Washington Dulles) is not on their list, as it is definitely within the storm-affected area. I just checked the Professional bulletin #3--still no IAD.
We have DL reservations on AF metal to Paris on 9/16. As of now there is no info on the AF - US web page; if IAD is added to the list, wondering how that rebooking would be authorized and handled--by DL or AF?
We don't want to leave early as we live in the hurricane-affected area south of IAD, and don't want to leave our property empty until we see what impact/damage we might experience at home before going overseas for 3 weeks...
Any suggestions?
We have DL reservations on AF metal to Paris on 9/16. As of now there is no info on the AF - US web page; if IAD is added to the list, wondering how that rebooking would be authorized and handled--by DL or AF?
We don't want to leave early as we live in the hurricane-affected area south of IAD, and don't want to leave our property empty until we see what impact/damage we might experience at home before going overseas for 3 weeks...
Any suggestions?
Sep 12, 2018, 9:22 am
#39
Join Date: Sep 2016
Location: LAX/BUR, RDU
Programs: DL SM, AAdvantage, SPG
Posts: 1,360
Sep 12, 2018, 9:49 am
#40
Suspended
Join Date: Dec 2011
Location: RDU
Programs: DL DM, HHonors Diamond, Marriott Platinum, etc etc etc
Posts: 2,341
It was odd that SAV was on there but not BQK since BQK is only 62 miles south of SAV (as the crow flies) from the beginning, and now that the storm is heading back into GA that BQK is still not on the list.
Sep 12, 2018, 11:02 am
#41
Join Date: Nov 2009
Posts: 1,601
but looking at the predictions we wont see anything till late Saturday into Sunday/Monday.
Sep 12, 2018, 12:24 pm
#43
Join Date: May 2009
Location: Full time Nomad
Posts: 842
More than one change??? We are on Hilton Head. Scheduled to fly SAV-MEM on Saturday p.m. Changed it to the early Saturday flight... Now it looks more and more like the island is going to re-issue the mandatory evacuation order (which they took back) starting noon on Thursday. Would now like to fly out Thursday night or Friday instead of Saturday am. What are the chances DL would grant us another one, with the path of the storm looking like its curling southward. Has anyone changed their tickets more than once???
Last edited by stan1162; Sep 12, 2018 at 12:35 pm