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Delta policy regarding special meals in FC

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Delta policy regarding special meals in FC

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Old Sep 14, 2018, 5:22 pm
  #16  
 
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Originally Posted by levman
I don’t know why they even bother offering a lacto-ovo vegetarian option given how often they fill it with a full vegan meal.

This. And then they mess up the vegan meal. I'm convinced it is somehow switched in their system. Asian veggie is often the best.
jdrtravel is offline  
Old Sep 15, 2018, 9:38 pm
  #17  
 
Join Date: Nov 2017
Location: LAS; home will always be DTW
Programs: Delta
Posts: 197
At least this policy doesn't extend to partner airlines. My Tarom flight was cancelled and rescheduled for the next morning. They assured me that my special meal request would be honored. I thought "oh great, probably will be the left over dinner from the cancelled flight" Nope. I got a fresh breakfast (even almond milk yogurt!) and not the leftover dinner.

I know this is not exactly the same situation as the OP but there have been about five times over the past few years where the VGML on my domestic F flights were either wrong or inedible. In each case, the FAs didn't hesitate in grabbing the tapas snack pack from the back and giving it to me after I politely asked for one.
Vegas Vegan is offline  
Old Sep 18, 2018, 11:50 am
  #18  
 
Join Date: Aug 2012
Location: NYC
Programs: Delta Gold, Marriott Platinum, Former Amtrak Select, Former Hilton Gold
Posts: 422
Sounds like a confused FA. I would recommend saying "Just the tray" rather than specifying non-entree items. I've seen others do that all the time with success.
lost_perspicacity is offline  


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