Applied multiple RUCs; Why are some flights coded RY and others SU?
Aug 27, 2018, 3:33 pm
#1
Original Poster
Join Date: Apr 2007
Location: MBS
Programs: Delta DM 1 MM HH Gold Marriott Gold IHG Spire
Posts: 183
Applied multiple RUCs; Why are some flights coded RY and others SU?
Multi-city trip coming up with RUCs applied. Two flights are coded First Class, RU and three are just SU. Called the Diamond line and the agent sees all as RY. Although the RY flights have the option of selecting seats, when I try it won't let me. Do I believe the agent? Do I need to keep calling? Flights are not until October.
Aug 27, 2018, 3:56 pm
#2
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
What classes of service are offered on these flights? Are they all domestic with regular FC, not marketed as business class and with no D1 service?
Aug 27, 2018, 4:10 pm
#3
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Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
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Multi-city trip coming up with RUCs applied. Two flights are coded First Class, RU and three are just SU. Called the Diamond line and the agent sees all as RY. Although the RY flights have the option of selecting seats, when I try it won't let me. Do I believe the agent? Do I need to keep calling? Flights are not until October.
Aug 27, 2018, 4:15 pm
#4
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
If the flights are within the upgrade window, OP could have received free elite upgrades on some segments and RUC/GUG upgrades on other segments. Of course, the free elite upgrades should have happened only for segments for which use of the GUC/RUC was not requested, but a good agent might have noticed that free elite upgrades were available for a portion of the itinerary and grabbed those seats rather than leaving the OP to hope that the GUC/RUC supported upgrades clear.
