award ticket ff program removal
Aug 12, 2018, 7:33 pm
#1
Original Poster
Join Date: Oct 2017
Location: Edina, Mn
Programs: Hyatt Globalist, Hilton Diamond
Posts: 31
Award ticket question
Hello,
I booked a korean air award ticket for msp to hnl on delta. When I pull up the trip on my delta account it shows my korean skypass number as the frequent flyer program used. i tried removing on the app and on my computer. it wouldnt let me. I called delta and they said since it was booked with korean to call them. got on the phone with korean and they wouldnt take it off. Am i out of luck? i want to input my platinum medallion number so i can pick preferred seats.
I booked a korean air award ticket for msp to hnl on delta. When I pull up the trip on my delta account it shows my korean skypass number as the frequent flyer program used. i tried removing on the app and on my computer. it wouldnt let me. I called delta and they said since it was booked with korean to call them. got on the phone with korean and they wouldnt take it off. Am i out of luck? i want to input my platinum medallion number so i can pick preferred seats.
Last edited by vwpokerchamp; Aug 12, 2018 at 8:43 pm Reason: change name
Aug 12, 2018, 7:37 pm
#2
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
Call and ask DL about seating you in preferred seats. They can do so without entering number, but will take agent overriding system.
Aug 12, 2018, 7:41 pm
#3
Original Poster
Join Date: Oct 2017
Location: Edina, Mn
Programs: Hyatt Globalist, Hilton Diamond
Posts: 31
Aug 12, 2018, 8:11 pm
#4
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
WHEW!
Did anyone else read the title and think it was about eliminating the entire program to get award tickets?!?
Did anyone else read the title and think it was about eliminating the entire program to get award tickets?!?
Aug 12, 2018, 8:31 pm
#5
Join Date: Jul 2009
Programs: DL PM, HH Diamond, Marriott Plat, AA, WP
Posts: 840
Actually, first I thought it would be about major changes to award tickets, and then I thought that OP was unable to close his/her frequent flyer account. Then I read it, and I've read enough horror stories here at flyertalk about the runaround on seating on KE flights that I've chosen Delta metal instead. I feel this joint venture is still new and things will sort themselves out over time and become more workable.