Delta terminated four Korean-speaking Agents for offering unauthorized upgrades
Jul 18, 18, 7:57 am
#1
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Delta terminated four Korean-speaking Agents for offering unauthorized upgrades
Four former flight attendants filed a lawsuit against Delta, alleging “race and national origin discrimination and retaliation.”
AJC.com - Delta employees claim they were fired for ‘speaking Korean’
The complaint is interesting since it seems to admit that the GAs were engaged in Shenanigans:
and
AJC.com - Delta employees claim they were fired for ‘speaking Korean’
The complaint is interesting since it seems to admit that the GAs were engaged in Shenanigans:
The complaint for damages also reveals the women “were suspended and ultimately terminated for allegedly offering unauthorized upgrades.” The woman said those upgrades are standard.
“Offering free upgrades, especially on an oversold flight, is a common practice, but suddenly, it became a reason to be terminated, just for us, for Korean women,” Kim said.
Song described the behavior for which the women were terminated as “a common occurrence on over-sold flights. Other agents do it, on a daily basis.”
However, only the four Korean-born women were fired by Delta Airlines, according to their lawsuit.
“Offering free upgrades, especially on an oversold flight, is a common practice, but suddenly, it became a reason to be terminated, just for us, for Korean women,” Kim said.
Song described the behavior for which the women were terminated as “a common occurrence on over-sold flights. Other agents do it, on a daily basis.”
However, only the four Korean-born women were fired by Delta Airlines, according to their lawsuit.
Delta Air Lines spokesman Morgan Durrant declined KIRO 7’s request for an on-camera interview and instead emailed the following statement:
“Delta does not tolerate workplace discrimination or harassment of any kind. Such behavior runs counter to our core values of diversity and inclusion and our mission of connecting the world. “We take allegations of workplace harassment and discrimination very seriously and our investigations into allegations made by these former employees were found to be without merit. “These former employees were unfortunately but appropriately terminated because the company determined they violated ticketing and fare rules. “Delta is confident that these claims will ultimately be determined to be without merit.”
“Delta does not tolerate workplace discrimination or harassment of any kind. Such behavior runs counter to our core values of diversity and inclusion and our mission of connecting the world. “We take allegations of workplace harassment and discrimination very seriously and our investigations into allegations made by these former employees were found to be without merit. “These former employees were unfortunately but appropriately terminated because the company determined they violated ticketing and fare rules. “Delta is confident that these claims will ultimately be determined to be without merit.”
Jul 18, 18, 8:59 am
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This article is confusing. It says the four women have a combined total of 50 years working for DL at SEA and they say Delta hired them because they fly SEA-ICN. Uh, DL has only been operating SEA-ICN for a few years. No way they were hired just for that route. It didn't exist when they were hired.
Jul 18, 18, 10:01 am
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Originally Posted by readywhenyouare
This article is confusing. It says the four women have a combined total of 50 years working for DL at SEA and they say Delta hired them because they fly SEA-ICN. Uh, DL has only been operating SEA-ICN for a few years. No way they were hired just for that route. It didn't exist when they were hired.
While I have no specific knowledge, I definitely feel like historically KE had their own employees in Seattle handing checkin and boarding - the distinctive sky blue uniforms are hard to miss in the terminal. That may have changed with the recent JV though, of course.
Jul 18, 18, 12:17 pm
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If they settle out of court we'll never know the facts behind the case. It's needs to go through the courts to be on the public record. Let's have it.
Jul 18, 18, 12:55 pm
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Originally Posted by readywhenyouare
This article is confusing. It says the four women have a combined total of 50 years working for DL at SEA and they say Delta hired them because they fly SEA-ICN. Uh, DL has only been operating SEA-ICN for a few years. No way they were hired just for that route. It didn't exist when they were hired.
Jul 18, 18, 3:54 pm
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I wonder who they upgraded. To say that free upgrades are SOP on overbooked flights doesn't mean that GAs are supposed to personally pick who gets the upgrades when DL gives them a priority list to follow......nor that GAs should upgrade more passengers than the number needed to resolve the oversell.
Jul 18, 18, 5:31 pm
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Originally Posted by MSPeconomist
I wonder who they upgraded. To say that free upgrades are SOP on overbooked flights doesn't mean that GAs are supposed to personally pick who gets the upgrades when DL gives them a priority list to follow......nor that GAs should upgrade more passengers than the number needed to resolve the oversell.
Jul 18, 18, 7:54 pm
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Originally Posted by MSPeconomist
I wonder who they upgraded. To say that free upgrades are SOP on overbooked flights doesn't mean that GAs are supposed to personally pick who gets the upgrades when DL gives them a priority list to follow......nor that GAs should upgrade more passengers than the number needed to resolve the oversell.
Jul 19, 18, 5:44 am
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Originally Posted by vincentharris
Thats the AJC for you.
