BigFlyer

In the old Delta.com, I could type in JFK the origin field and then hit the tab key and be able to enter my destination airport code in the destination filed.

Not so with the new interface. If I enter an airport code on the home page you can't just hit tab - you have to then select your airport from the dropdown box of airports with the mouse, then select the destination field with the mouse, and again click on the airport name from the dropdown menu.

A lot of extra and unnecessary steps. Also makes me reach for the mouse which I didn't have to do with the old interface because I could tab my way through the form.

What were they thinking? Let's take a perfectly good interface and require a bunch of extra steps?

xliioper

Hitting return key after typing airport code works for me (and then tab to next field). No need for a mouse.

pvn

on safari with the new interface, I can indeed type "JFK" and enter and it fills it correctly, but when I tab it skips over the destination field completely. The only way to input a destination is to click on it with the mouse??

Renes Points

see: Any way to FORCE old Delta .com page to work?

dinanm3atl

The new website is simply a nice exterior but usability is far worse. It seems to be worse for frequent flyers and those that use it a lot. I would wager a vast majority are booking with no FF number at all. Make it nice and clean which it is. You login and don't even see basic information about your account as a FF.

RealHJ

Well, it is crystal clear that Delta is after the infrequent travelers and doesn't really care much about business or frequent fliers. So, the dullta.com site is simply designed for the target Delta demographic.

kettle1

Brilliant "think" from the Aloha State. Aloha.

pharmawalk

umm safari...what's that? Could be your problem.

pvn

maybe, idk, that's the only browser I get the new interface in. I don't use it day to day but thanks for the concern, champ.

Offshore171

The interface definitely recognises IATA codes.

Simply type in the 3 letter code and enter key.

n7371f

Sometimes...

But if you hit tab it jumps past the destination and right to round trip/one way.

I'd love to know the testing and insight behind this move. Because there are obvious elements ignored in this new page.

RealHJ

When has DL been known for testing things prior to live release? For years and years it's been plain obvious that somehow Delta developers (web and back-end/reservations) believe that QA is their mortal enemy.

No other airline makes its passengers have to keep pages of notes of workarounds of common operations in their reservations systems, in order to spoon feed to their untrained res agents who otherwise just give up and claim that "it just doesn't work".

NotHamSarnie

If you click on the miles at the top right it brings up the old splash page with your FF info and progress to (S,G,P,D)M with MQM and MQD.

pvn

Guys, it's important to remember that "the new website" will have bugs and they can be fixed. Minor behavior things aren't necessarily by design and they can be adjusted without re-writing the entire "new website".

Also, more importantly, the reason they're only showing the new site to a portion of users is that they're testing it.

Orange County Commuter

I have not had the problem the OP is discussing.

Honestly compared to some other 'upgrades' of sites I use this one has been pretty harmless.