Delta won't refund Amex MR miles to Amex. What to do?
#62
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
TA has zero power to force an airline to confirm space. The TA would eventually stop offering for sale flights on airlines who regularly did this. This is basically the only cure to the problem, not let you book CZ at all.
#63
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,205
In the end though each airline, on its own time, fixed their interface with CA (to make their ticket stick to the CA PNR). Something that DL clearly is disinterested in doing here with CZ (it is in DL's interest not to let its customers use SkyMiles for non-DL flights, after all). It's a bit different underlying issue here, but the same logic applies.
#64
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,231
If it was one airline yes. The comment I posted after was more general about "how airlines work". So if they stopped offering for sale flights on airlines in general because they all work that way, then they'd be out of business... Or just have to sell cruises.
#66
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,205
"It's a business decision."
"Priorities."
That is how DL looks at it. DL is an entity and not a person, so by the whole nature of that it is not capable of intentional malice. But that is sure what it may feel like to customers, especially in cases where transferring SkyMiles in from an external source for a specific booking.
"Priorities."
That is how DL looks at it. DL is an entity and not a person, so by the whole nature of that it is not capable of intentional malice. But that is sure what it may feel like to customers, especially in cases where transferring SkyMiles in from an external source for a specific booking.
#67
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
"It's a business decision."
"Priorities."
That is how DL looks at it. DL is an entity and not a person, so by the whole nature of that it is not capable of intentional malice. But that is sure what it may feel like to customers, especially in cases where transferring SkyMiles in from an external source for a specific booking.
"Priorities."
That is how DL looks at it. DL is an entity and not a person, so by the whole nature of that it is not capable of intentional malice. But that is sure what it may feel like to customers, especially in cases where transferring SkyMiles in from an external source for a specific booking.
#68
Join Date: Jun 2018
Posts: 17
#69
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,205
Thanks!
That must be also why in some other languages companies are, literally, known a "legal persons" if translated literally to English (which I've always found odd, but if a company is fully = to a person in the eyes of the law, makes sense).
Last edited by RealHJ; Jun 21, 2018 at 9:44 pm