FlyerTalk Forums - Double charged by Delta for same flight.

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- - Double charged by Delta for same flight. (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1911232-double-charged-delta-same-flight.html)

Quote:

Originally Posted by TheHorta (Post 29797022)

Wait until it happens on a $17K D1 ticket. That really cuts into your available CL — temporarily anyway.

Did you or your employer actually pay $17K for a single Delta business class ticket? Really?

Quote:

Originally Posted by TheHorta (Post 29797022)

Wait until it happens on a $17K D1 ticket. That really cuts into your available CL — temporarily anyway.

Well I also can’t imagine spending $17k on Delta business class (surely another airline had F for less??), you should probably be using an Amex charge card.

Quote:

Originally Posted by btonkid12345 (Post 29797471)

Did you or your employer actually pay $17K for a single Delta business class ticket? Really?

Last October, only once (I wouldn’t do it again). It was WAS (can’t remember which) to SIN on literally a last-minute flight on an A350 from DTW to NRT leg. It was less than 12 hours from purchase to board.

Yeah, it was $17K. And I did use my Amex Reserve.

Quote:

Originally Posted by TheHorta (Post 29797530)

Guessing it was a refundable fare. Can purchase last min Z departing tomorrow WAS-SIN for $2400 each way, non-refundable.

Quote:

Originally Posted by flyerCO (Post 29797719)

Guessing it was a refundable fare. Can purchase last min Z departing tomorrow WAS-SIN for $2400 each way, non-refundable.

I think it was the only seat left, and it was an impulse buy and I wanted to fly the new plane. The “Assist Crew” was still flying onboard and I think it was either the second or third flight of that particular ship. I don’t know if that factored into the price or not, but it was what it was.

EDIT: Actually, I got a few details wrong. I looked back in my history and it was 13NOV, from BWI to SIN, but returning to BHM, so multi-city. BWI>DTW>NRT>SIN, returned 20NOV SIN>NRT>DTW>BHM. That, and it was $13K, not $17K.

What was strange is that I booked my BHM>LHR at the same time, which was $4K, and Delta did double-authorizations on BOTH charges, which amounted to the $17K.

Sorry, I’m getting old.

i see extra charges from all kinds of merchants on a regular basis. Wait until you have to actually pay before wasting time tracking it down.
99.9% sure there is no issue here.

Quote:

Originally Posted by TheHorta (Post 29797530)

And I did use my Amex Reserve.

That’s a credit card, not a charge card (eg, Amex Green/gold/platinum/Corporate). You mentioned the issue with available credit - wouldn’t be the case with a charge card.

Quote:

Originally Posted by ijgordon (Post 29802161)

That’s a credit card, not a charge card (eg, Amex Green/gold/platinum/Corporate). You mentioned the issue with available credit - wouldn’t be the case with a charge card.

Interesting. I didn’t know there was a difference.

It wasn’t a big deal, but it did kick off an alert that my available credit fell below a preset amount, which rarely happens.

Quote:

Originally Posted by TheHorta (Post 29803097)

Interesting. I didn’t know there was a difference.

It wasn’t a big deal, but it did kick off an alert that my available credit fell below a preset amount, which rarely happens.

Most, don't. Except for gas fleet charge cards, (ie Flying J/Pilot, Chevron, etc)AMEX is basically the only one that issues charge cards You must pay the balance off every minth, thus no credit is being extended.

Quote:

Originally Posted by MSPeconomist (Post 29796932)

I've been finding it very frustrating recently to deal with preauthorization and pending charges in that many phone agents don't know how to identify them and are very confused when you ask whether something has posted as an actual charge or not.

IMO the OP should check very carefully for duplicate receipts with different ticket numbers in email and by searching delta.dumb and the Saudia website. It seems unlikely, but just in case two tickets were issued, it would be better to deal with this before the flight. Assuming that there hasn't (yet) been any schedule change or other reason for a reissue, there should only be a single 006- ticket number which is the same number on every piece on documentation related to the trip.

I have double checked my emails, including searching for all tickets charged using the credit card I used to make the purchase and it shows only 1 ticket which I purchased. I also called Delta to take a look at my reservation under my name and the agent told me she could only find 1 ticket reservation under my name.

Quote:

Originally Posted by steve64 (Post 29796917)

No, Delta did not authorize twice. From what I read here, this is my take:

May23, DL did the authorization. This posts (if approved) to your acct as a "pending(floating??) transaction". It counts against your credit line, but is NOT a billable transaction that you owe anything for. It will never show on your statement.
May24, DL ticketed the reservation and sent a "record of charge" to your cc bank with the ticket number to prove that the purchase was completed. This posts to your cc acct as a "real" transaction. It is billable and will be on your next statement.

ANY credit card purchase where the merchant did an approval first (so practically all transactions) have these 2 transactions postings: 1) the authorization (pending) 2) the record of charge (real).
When all works ok, the pending transaction is deleted at the same time the real transaction is posted. So from your point of view, you think of it as one transaction. But behind the scenes, it's always two.
For the "auto delete" of the pending transaction to happen, the associated record of charge must match to it. Many things can cause the match to fail but most likely it's some batch job held up somewhere. It could the DL or credit card end.

Any pending transaction that doesn't get matched/deleted will eventually expire. At that time, the "hold" against your credit line for that amount will be released. The expiration time frame is variable, but think of it as 7 days +/- a day or 2 and you'd be close most of the time. As long as the pending transaction isn't pushing you up to your credit limit, it's completely harmless. As others have noted, this goes on all the time. It usually goes un-noticed, but airline purchases tend to be larger amounts thus more 'visible'.

It just it was charged twice. I have purchased a ticket from delta prior and this never happened. What happened was May 23 I paid for my ticket using my card, my available limit was then down the amount of the ticket cost. May 24th in the morning the ticket cost posted on my account and I could see the 006XXXXX transaction with Delta. May 24th Evening, I checked my card account using my mobile app, and saw my available limit go down, but oddly didnot do any transactions nor was there any pending transactions. Called my bank customer service, and was informed that there was a 2nd Delta Charge of the same amount which I payed for on May 23rd. The rep told me it was odd since the May 23rd charge already posted, the rep also informed me that it was the same amount, and it might have been double charged by delta but it was still pending/floating.

After speaking with my bank, I then called up delta too, and was told it might be a system glitch that led to another charge which was made 24th evening.

Now you need to make sure that your ticket isn't cancelled.

Been checking my tickets on rhe delta app it isnt saying anything it is cancelled. The original charge has already been posted to my account though

Usually though how long does it take for a floating charge to fall off? It has been 3 days since the charged appeared, called up my credit card company and states it takes 5-7 banking days for it to fall off. It was a legit charge though usually my credit card company would post it into my account 2-3 days or less after a charge is made.

Update: After 4 days my limit returned to what it should be. Thank guys.