Changing FF details mid itinerary
Jul 5, 2018, 3:34 pm
#1
Original Poster
Join Date: Apr 1999
Location: Philippines
Programs: CebGo 5J, Hilton Diamond, IHG Platinum, Alaska 100K
Posts: 4,696
Changing FF details mid itinerary
I think I screwed up badly. I bought a business class ticket from Sydney to Seattle on Delta.com which automatically pre-enters my log in details which includes my Skymiles number. I am now in Seatle and I realised that my itinerary has my Delta Skymiles number connected to it and not my Virgin Atlantic number. The difference in mileage earning is considerable as Virgin Atlantic earns me 400% on paid business as compared to Delta's 5 miles per USD.
i called Delta and the agent informed me they cannot change FF details mid itinerary (only before).
Am I able to change my FF details at check-in upon check-in for my return to Sydney? I am hoping to be able to at least credit my return portion to Virgin Atlantic.
i called Delta and the agent informed me they cannot change FF details mid itinerary (only before).
Am I able to change my FF details at check-in upon check-in for my return to Sydney? I am hoping to be able to at least credit my return portion to Virgin Atlantic.
Last edited by davistev; Jul 5, 2018 at 4:01 pm Reason: Sp
Jul 5, 2018, 4:30 pm
#3
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
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how about answering the OP’s question rather than pointing out an inaccuracy? granted the answer probably isn’t what OP wants to hear, but the pedantic and condescending poke in the eye is totally unnecessary
Jul 5, 2018, 4:55 pm
#4
Join Date: Feb 2016
Programs: DL DM, SPG Plat 100/LT Gold, Marriott Plat, National Executive Elite
Posts: 2,988
I think LBJ provided valuable info. Moreover, DL already answered the OP's question - no change mid itinerary - and the return portion of a roundtrip is also mid itinerary. OP just didn't like DL's answer
Jul 5, 2018, 11:06 pm
#5
Original Poster
Join Date: Apr 1999
Location: Philippines
Programs: CebGo 5J, Hilton Diamond, IHG Platinum, Alaska 100K
Posts: 4,696
I am on a "D" class fare = 400%.
I guess I am SOL. An expensive lesson to learn from. I was just hoping that the check in staff would be able to change my upcoming flights to Virgin Atlantic.
I guess I am SOL. An expensive lesson to learn from. I was just hoping that the check in staff would be able to change my upcoming flights to Virgin Atlantic.
Jul 5, 2018, 11:14 pm
#6
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Jul 5, 2018, 11:42 pm
#8
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No. There'd be no reason to impose the IT limitation otherwise. Note it's an imposed restriction, not bad IT.
Jul 6, 2018, 2:46 am
#10
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
I concur. It is intentional by DL. You can change FFP before your initial departure. DL system won't allow changes after then. I have had helpful DL agents tried many times and even showed me how DL system rejected changes. There is no way unless your flight check in is not tied to DL system which includes AF/KL operated flights. It may work if OP can change to VA operated flights.
Jul 6, 2018, 2:58 am
#12
Join Date: Mar 2008
Location: Fort Lauderdale, FL
Posts: 3,360
If information is incorrect, it's always worth pointing out because people might read it and assume it's true.
Jul 6, 2018, 5:00 am
#13
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It's a rule Delta has had for at least 20 years. It is a choice. Nearly ten years ago Delta chose to use the mileage credit engine of NW Worldperks when they merged programs. The old Delta rule stayed.