Delta just rolled out new home page interface
Jun 10, 2018, 5:04 pm
#46
Join Date: Nov 2006
Location: SLC & NYC
Programs: Diamond Medallion, Delta Million Miler, Hyatt Globalist
Posts: 674
Just logged onto to Delta.com and the home page is entirely new - bathed in Delta dark blue and everything rearranged. Entirely new look - and mostly driven for the segmentation drive with all sorts of areas for service upgrades.
Of note, service disruptions are now a little more accessible with the "bell" icon along the top line.
Secondary pages appear same.
Once you log in, options available include 'Today' and 'Feed' for service disruptions.
Of note, service disruptions are now a little more accessible with the "bell" icon along the top line.
Secondary pages appear same.
Once you log in, options available include 'Today' and 'Feed' for service disruptions.
Jun 10, 2018, 11:12 pm
#47
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
I’m not a techie or an IT guy or a web designer, but yet again a “refresh” or “update” is an assault on the front-end customer interface from techies and IT folks and web designers **WHO DON’T ACTUALLY USE THE SITE ON A REGULAR BASIS **
Jun 11, 2018, 6:02 am
#51
Suspended
Join Date: Aug 2009
Location: Look up - On a ✈ DELTA ✈ jet NOW!
Programs: Blogger & Delta Diamond Medallion Million Miler
Posts: 4,174
...and so far not a fan of the new home page.
Jun 16, 2018, 9:43 pm
#55
Join Date: Jan 2015
Location: YaY Area
Programs: DL-DM, MM, Marriott Titanium Elite
Posts: 15
Jun 17, 2018, 1:18 pm
#58
Join Date: Feb 2007
Location: SJC, SFO
Programs: Delta DM, IHG Spire, Hertz PC, H.com Gold^3, lowly something on others...
Posts: 1,260
Man, I thought they decided to revert back to the original homepage, but it's still here... One of my system reverted back but the other is still on the "new" homepage. As someone works in hi-tech, I am curious how a product manager decides to launch a new UI when it's so counter-intuitive... Delta has of the better airline website, they shouldn't fix what's not broken - there are a ton of backend issues they can fix that really matters to customers.
Jun 17, 2018, 1:54 pm
#59
Join Date: Aug 2017
Location: Vietnam & USA
Programs: Delta PM
Posts: 455
Never saw the new version, but for more than a week, every time you did a search to book a flight, it changed the departure airport to your current location, even when you hit the modify search button.
Annoying.
As time goes on, the choices of flights (international) gets ever smaller and calling doesn't help, as they now see the same limited choices.
Too many bean counters are trying to drive our choices, but ultimately are stopping us from spending money with DL.
Annoying.
As time goes on, the choices of flights (international) gets ever smaller and calling doesn't help, as they now see the same limited choices.
Too many bean counters are trying to drive our choices, but ultimately are stopping us from spending money with DL.
Jun 17, 2018, 2:02 pm
#60
Suspended
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Location: MEM
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Posts: 5,431