Question about changing flights after delta schedule change
Apr 29, 2018, 5:17 am
#1
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Join Date: Nov 2015
Posts: 770
Question about changing flights after delta schedule change
so before I spend an hour on the phone with the wrong person I thought I’d ask here.
I have a business class ticket with delta to London in August. Today I got an email from Travelocity (I purchased through them) that the return has been changed by 1.5 hrs earlier. Not a big deal however, I would love to change my departure by about the same amount of time. There are flights available with a connection through MSP instead of DTW. Would they be able to change the ticket now without the $450 change fee? And do I call delta or Travelocity? Thanks
I have a business class ticket with delta to London in August. Today I got an email from Travelocity (I purchased through them) that the return has been changed by 1.5 hrs earlier. Not a big deal however, I would love to change my departure by about the same amount of time. There are flights available with a connection through MSP instead of DTW. Would they be able to change the ticket now without the $450 change fee? And do I call delta or Travelocity? Thanks
Apr 29, 2018, 6:13 am
#3
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That said, if you have status with Delta you may have luck calling Delta and getting them to make the change. Benefit of trying that is if they do change for you they will then own the ticket and will be your point of contact going forward.
Apr 29, 2018, 10:01 am
#4
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Thanks. Jus for update, in case anyone goes through something similar, Travelocity have me the option of changing the return trip only, or to cancel the whole trip for a full refund. But delta doesn’t allow changing the unaffected flights
Apr 29, 2018, 10:55 am
#5
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I'm confused. If the schedule change affected only your return, you should be entitled either to change only the return or to get a full refund, assuming that the schedule change is big enough to qualify. To be able to change the direction not impacted by the schedule change would require cancelling the original ticket and starting over, using the remaining DL credit after change fees assuming it's a normal exUSAnonrefundable RT TATL nonbulk ticket.
Apr 29, 2018, 11:01 am
#6
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Sorry if I wasn’t clear. I want to change the departure not the return. The change was only on the return. So the two options given were change the return or cancel the entire ticket. I will search and see if I can get a similar price on a different departure and if I can I’ll cancel and rebook
Apr 29, 2018, 11:51 am
#7
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Sorry if I wasn’t clear. I want to change the departure not the return. The change was only on the return. So the two options given were change the return or cancel the entire ticket. I will search and see if I can get a similar price on a different departure and if I can I’ll cancel and rebook
DL may take over your ticket, usually for $50 fee, and reissue it for your desired time. I said may as this is a favor, not a right.
Apr 29, 2018, 2:07 pm
#8
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What you need is someone who can do you a favor. Travelocity, as OTA, just follows the rules. You need to call DL direct to see if they can do you a favor. DL may take over your ticket, usually for $50 fee, and reissue it for your desired time. I said may as this is a favor, not a right.
DL may take over your ticket, usually for $50 fee, and reissue it for your desired time. I said may as this is a favor, not a right.
Apr 29, 2018, 3:47 pm
#10
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Apr 29, 2018, 6:07 pm
#11
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There is one case where I know DL will allow changes to the uneffected portion. If you end up changing the day due to schedule change, they'll allow you to change the portion that had no changes in order to keep same number of days at destination. Ie if you need to move the return back by a day due to schedule change, they'll let you move the outbound back by a day also.
Apr 30, 2018, 2:34 pm
#13
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Apr 30, 2018, 3:14 pm
#15
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OP. I am sorry it did not workout. I apologize that some posters feel the need to fill people's heads with dreams and fantasy scenarios. Hope your trip works out.