Originally Posted by hikouki
(Post 31663665)
I would have thought DL-KE partnership was better than DL-CI. The exact same thing happened to me last April on NRT-TPE leg on CI, singlet ticketed with DL from SEA.
Not to hijack this thread, but does DL have this problem with other Asian code-share/ SkyTeam partners? |
Originally Posted by wlau
(Post 31664137)
CI is in a revenge mode to DL passengers. Before last May's KE-DL JV announcement, I was able to select seat (I fly DL<->CI fairly regularly), then it abruptly stopped around that time. Ground crew at TPE said CI pulled those back because of the KE-DL tie up left them in a tough position as KE flies from ICN-TPE as well. CI's people, both call center as well as ground staff, are very candidate about not wanting to treat DL's passenger well and in fact attempted convince me to join their Dynasty Flyer since I've flown a lot with CI (as codeshare). They don't even hide it. My coworker is like Delta 360 equivalent in CI's Dynasty Flyer, so they bend backwards to make him happy. He was shocked that they turned him down when he used his status to try to pick a seat for me - message was clear - not for DL codeshare passenger.
Now that being said, CI has turned me down for lounge access as STE+ when not flying an ST flight (unlike KE, who'll normally let me in, just ask me to be mindful of when the lounge gets crowded - then I quietly leave on my own), but that was really just following the rules and I half expected them to do that. |
Nice to see this thread active again, but hate to hear people are still having seat assignment issues for DL marketed, KE operated flights (especially in business).
I flew to SIN last month via ICN and both seats in the back (53AB) stuck for my spouse and I. (GM at the time for me, FO for him). “U” fare class. I flew to BKK yesterday via ICN solo (now up to PM) and my seat stuck all the way since booking. 42A in “K” class. I have found as long as you avoid N, T, or X fare classes on the KE operated segments the seats have a *better* chance of sticking. No one at DL or KE can (or are willing) to address this issue from what I’ve found. However I’m pleased to report on my last two trips my DL boarding passes worked in ICN and SkyPriority/STE+ benefits appear to be honored more and more. Lots more visible purple dressed DL agents in ICN too. My first trip there a little over a year ago it was rather chaotic and things seemed to have been streamlined a bit. |
Though I've had decent experiences on KE in J (haven't flown in Y yet) but in general, don't love KAL. The lounges are very busy and just not as good overall. I wish CI was in the JV but I realize the political issue with China. I've gone to more using CI directly, even if the earnings aren't as good. KE really needs to get some PE onboard too. I do miss the NRT hub, having done that for 40+ years now since I was 10 months old
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Originally Posted by NOLAnwGOLD
(Post 31664467)
Though I've had decent experiences on KE in J (haven't flown in Y yet) but in general, don't love KAL. The lounges are very busy and just not as good overall. I wish CI was in the JV but I realize the political issue with China. I've gone to more using CI directly, even if the earnings aren't as good. KE really needs to get some PE onboard too. I do miss the NRT hub, having done that for 40+ years now since I was 10 months old
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Originally Posted by RealHJ
(Post 31664200)
Hmm... Just recently I had a CI purser who did everything imaginable to ensure I had a very pleasant flight, ensuring the two seats next to me were empty, giving me perks here and there, as a SkyTeam Elite Plus (through DL), she said. Normal 006 award ticket (X class, not even O).
Now that being said, CI has turned me down for lounge access as STE+ when not flying an ST flight (unlike KE, who'll normally let me in, just ask me to be mindful of when the lounge gets crowded - then I quietly leave on my own), but that was really just following the rules and I half expected them to do that. |
Originally Posted by wlau
(Post 31681918)
DL get a block of seats from CI, so all the DL pax tend to cluster together and they are not in a good part of the cabin.
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Originally Posted by wlau
(Post 31681918)
DL get a block of seats from CI, so all the DL pax tend to cluster together and they are not in a good part of the cabin.
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Sure, that's a great solution, but most people have no idea that buying a ticket through Delta makes you a second-class citizen! I certainly didn't know -- and still wouldn't know if not for this thread.
Bruce |
Originally Posted by bdschobel
(Post 31682988)
Sure, that's a great solution, but most people have no idea that buying a ticket through Delta makes you a second-class citizen! I certainly didn't know -- and still wouldn't know if not for this thread.
IMO codeshare only makes sense when that is the only way to get the ticket. E.g. JL NRT-CDG flights could be booked as SkyMiles award flights, if booked under AF codeshare. Upside: using SkyMiles, only way to book JL flights. Downside: seat selection is limited to a few rows, as that is delegated to AF and AF has a section of the aircraft - no access to the full seatmap. |
Originally Posted by RealHJ
(Post 31682598)
Wouldn't the solution to that be to ensure to book it as CI direct vs as DL codeshare flights? If it's CI ticketed would be better in case of irrops &c. also.
There is no differences on IROPS... I had it and DL took care of the IROPS by routing me through MU/FM or KE. In fact, DL is better at IROPS than CI. CI would just make you wait another day if something happen to your CI flight and it got cancelled. In addition, CI's seats are very uncomfortable on all of their fleet, so I would NOT intentionally go book CI... |
Originally Posted by GagaPilot
(Post 31664345)
I have found as long as you avoid N, T, or X fare classes on the KE operated segments the seats have a *better* chance of sticking.
No one at DL or KE can (or are willing) to address this issue from what I’ve found. However I’m pleased to report on my last two trips my DL boarding passes worked in ICN and SkyPriority/STE+ benefits appear to be honored more and more. Lots more visible purple dressed DL agents in ICN too. My first trip there a little over a year ago it was rather chaotic and things seemed to have been streamlined a bit. |
Originally Posted by wlau
(Post 31684862)
You are right! It's the fare class restriction that prevent seat selection. The problem is there is no way (to the best of my knowledge) to selectively elevate the fare class of the KE segment. Most of us just book the entire trip and pay whatever fare class combinations DL constructs. And sadly, most of DL constructed codeshare KE segments have fare classes that do not allow seat selection, even for elite members.
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Originally Posted by RealHJ
(Post 31686223)
The same is true if you book it with KE directly as well. It wasn't so until not too long ago, but now generally the lowest fare on KE (direct) doesn't allow seat selection either.
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Originally Posted by wlau
(Post 31698410)
What are you talking about!!! With direct KE booking, I'd know exactly the fare class. With Delta,who the heck knows how DL fare class maps to KE's?!?! That's the issue!
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