Isnt an upgrade a good thing?
#1
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Original Poster
Join Date: Dec 2011
Location: RDU
Programs: DL DM, HHonors Diamond, Marriott Platinum, etc etc etc
Posts: 2,341
Isnt an upgrade a good thing?
Flight this morning we had one empty seat at T-10, and the GA went on board & found the person who was number 1 on the upgrade list and brought them up to the front.
I always thought the move up once you are on board was a coveted event? This person has the BIGGEST attitude and chip on their shoulder with the FA and GA. Honestly I dont know why they did them a favor? Saying things like "is THIS the only seat available?" " I guess I will take it" etc etc with just tons of bad attitude.
I always thought the move up once you are on board was a coveted event? This person has the BIGGEST attitude and chip on their shoulder with the FA and GA. Honestly I dont know why they did them a favor? Saying things like "is THIS the only seat available?" " I guess I will take it" etc etc with just tons of bad attitude.
#5
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Join Date: Dec 2011
Location: RDU
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Posts: 2,341
The FA was very polite but his facial expressions you could tell he was thinking this is going to be a long day...
Ive only had the call up to the majors from the back a few times in my life but even on short flights is great!!
Ive only had the call up to the majors from the back a few times in my life but even on short flights is great!!
#6
Join Date: Feb 2017
Programs: DL DM, UA Gold, Alaska MVP, Bonvoy (lol) Ambassador
Posts: 2,991
If the passenger had an attitude there is no excuse, but in some scenarios it's really not an upgrade. I've politely declined upgrades if I had a good seat with an empty middle (e.g., row 19 on a 739) when the only option was a bulkhead F seat. Those things are cramped on some of Delta's planes (e.g., 739).
This is a natural consequence of Delta making a claustrophobic first class cabin so no one should be surprised when people occasionally decline upgrades in some circumstances.
This is a natural consequence of Delta making a claustrophobic first class cabin so no one should be surprised when people occasionally decline upgrades in some circumstances.
#9
Join Date: Jan 2008
Location: SLC
Programs: DL PM, Hilton/Marriott Gold
Posts: 971
#10
Join Date: Mar 2015
Location: Seattle
Programs: DL DM, Marriott Gold
Posts: 609
Earlier this week the seat next to me SEA-LAX was empty when the door closed, and the FA found a lucky soul in back to come up. The passenger was exceedingly gracious, even when told that there was no longer any meal choices left so she would only get the sauerkraut/sausage meal (A horrible idea on a plane, by the way, but a topic for a different thread).
Good people, cabin crews and passengers alike, are still around.
Good people, cabin crews and passengers alike, are still around.
#12
Join Date: Apr 2015
Location: SFO
Programs: DL Charter DM/DM/2MM, IHG Diamond Elite
Posts: 1,913
Flight this morning we had one empty seat at T-10, and the GA went on board & found the person who was number 1 on the upgrade list and brought them up to the front.
I always thought the move up once you are on board was a coveted event? This person has the BIGGEST attitude and chip on their shoulder with the FA and GA. Honestly I dont know why they did them a favor? Saying things like "is THIS the only seat available?" " I guess I will take it" etc etc with just tons of bad attitude.
I always thought the move up once you are on board was a coveted event? This person has the BIGGEST attitude and chip on their shoulder with the FA and GA. Honestly I dont know why they did them a favor? Saying things like "is THIS the only seat available?" " I guess I will take it" etc etc with just tons of bad attitude.
#15
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,260
This is why I always ask the GA if I am near the bubble for an UG if I should wait or will they come onboard. If you tell them that your interested and they say they will come onboard, Ive never been shenad before and they always stay true to their word.