Drink Vouchers ot showing on mobile app
Apr 11, 2018, 9:09 am
#1
Original Poster
Join Date: Apr 2018
Programs: Delta diamond 1MM, Hilton diamond
Posts: 7
Drink Vouchers ot showing on mobile app
If I go to my account on the web I can see 6 drink vouchers. They also used to show up in the wallet on the mobile app.but for some reason they no longer show on the app. anyone else have this problem?
Apr 11, 2018, 10:39 am
#3
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,921
I noticed yesterday that mine are missing from the app also (Android, version 4.11). "My Wallet" only includes my virtual DM card, Stored Payment Methods, and Receipts, even after closing/re-opening the app, force stop, and login/logout.
I thought I remembered seeing a thread that speculated that maybe the app "knew" if your next flight was in C+/F and you wouldn't need the coupons but I can't find that thread today, and I find that extremely dubious because it's needless complicated and not the sort of thing you'd expect from their IT...
I thought I remembered seeing a thread that speculated that maybe the app "knew" if your next flight was in C+/F and you wouldn't need the coupons but I can't find that thread today, and I find that extremely dubious because it's needless complicated and not the sort of thing you'd expect from their IT...
Apr 11, 2018, 10:40 am
#4
Join Date: Jan 2010
Location: Mid Atlantic
Programs: Delta Plat, one-time United Plat, Amex Plat, Marriott Plat, Hertz Prez Circle, Bus Pass
Posts: 1,237
YES! Same happened to me two days ago. They still haven't re-appeared.
Also, Zorak, I was in regular Y, not comfort, so your theory ain't right...
Also, Zorak, I was in regular Y, not comfort, so your theory ain't right...
Apr 11, 2018, 10:48 am
#5
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,921
but good to have it debunked.
Apr 11, 2018, 11:11 am
#6
Join Date: Mar 2009
Location: GEG
Programs: DL DM, IHG PLAT
Posts: 62
I checked both of my phones (both are Pixel XL phones with Android 8.1 and version 4.11 of the Delta app) and noticed the vouchers appear on one phone but not the other. I tried clearing the application cache on the phone that was missing the voichers and they still didn't appear. On the phone that they do appear, I'm able to open them up without an issue.
Odd that they're showing on one and not the other.
Odd that they're showing on one and not the other.
Apr 11, 2018, 1:25 pm
#8
Join Date: Mar 2000
Location: HSV
Programs: DL DM, Marriott lifetime Ti, USMC
Posts: 498
I tried to access drink coupons in the iOS app on Monday while aboard DL 30 in plain Y. I didn't see the coupons. Right now I'm aboard DL 31 in paid C and... the coupons are there. Sounds like a randomly appearing bug to me.
Apr 11, 2018, 7:32 pm
#12
Join Date: Jun 2010
Location: Maryland
Programs: DL-Diamond, Marriott Titanium
Posts: 459
Apr 12, 2018, 1:22 am
#14
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,921
FWIW I was able to fix this via Settings > Apps > Fly Delta > Storage > Clear Data followed by logging in again.