Skipping Leg of outbound flight
#16
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Join Date: May 2005
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He called and spoke with an agent who told him that yes, he would have been denied boarding but that since his flight came into MSP a few minutes late was able to use that to make it ok for him to arrive at MSP today and use just the last leg.
Yes, being nice can go a long way... I learned a long time ago how important that can be.
Thanks for the advice... Spot on as usual !!
Yes, being nice can go a long way... I learned a long time ago how important that can be.
Thanks for the advice... Spot on as usual !!
2) Do let us know if he has any problems doing this in real time. I'm sure it's possible that the phone agent deleted the unneeded segments and reissued the ticket properly, but, something just doesn't pass the smell test.
3) Assuming he doesn't have any problems, be sure to tell your friend not to do this again. I think it's fair to say they went WAY OVERBOARD in allowing this, and likely it'll never work again.
#19
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Actually he had planned on going to Sioux Falls and driving ffrom there. Where he was going in MN was an hour drive from Sioux Falls and 3 hours from MSP. He just decided at RDU to see if he could change plans and gate agent led him to believe it was fine (or he didn't understand). He told me RT was double the cost to Sioux Falls vs MSP so pretty sure it was a spur of the moment decision in this case.
#20
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Join Date: May 2005
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#21
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Join Date: Apr 2001
Location: NYC
Posts: 27,161
I'm curious too. I guess they were somehow able to put it in the system as "RDU-MSP arrived late, so customer missed Sioux Falls flight and decided not to fly MSP-Sioux Falls-MSP and will just return from MSP-RDU" It's possible that, say, this was one of those 34 minute connections and the flight was 5 minutes late putting it under MCT (I'm guessing at #s here for illustrative purposes), so it would have been easy to do.