Last edit by: jjl468
MQM bonuses are awarded within a few days of the Amex tracker reporting crossing the threshold
MQD waiver may take up to 2 weeks to update after the MQM spend tracker on the Amex website and is independent of statement dates
MQD waiver may take up to 2 weeks to update after the MQM spend tracker on the Amex website and is independent of statement dates
Consolidated "When does Delta Amex Spend Update"
#106
Join Date: Dec 2001
Location: Las Vegas
Programs: DL DM, AA PlatPro, Hilton DM, Hyatt Glob, Marriott Titanium, Hertz PC, National EE
Posts: 1,532
I went ahead and called Amex, who opened a case. I have absolutely no faith that this will be solved anytime soon.
Also, this is the first statement that had this on it, instead of showing my qualified spend:
To view your Delta SkyMiles account balance, visit delta.com. For Qualified Spend progress towards your Miles Boost thresholds, call the number on the back of your Card.
#107
Join Date: Feb 2015
Location: ANC
Programs: DL DM
Posts: 1,843
Mine has been annoyingly slower than usual lately too... only updating once in the past 30 days or so (on September 1st) whereas it used to be almost weekly. And I have Amex working on another tech issue too at the moment regarding my FICO score not updating whereas all other cards are. Sounds like Amex is having some IT issues and I too have no faith a solution is near.
#108
Join Date: Aug 2010
Location: LAS, MPL
Programs: DL Platinum, 1 MM
Posts: 1,318
There was another thread about this a few days ago, see here
Who the heck updates my card spend information with Delta?
Seems like updates got going again sometime last week.
Who the heck updates my card spend information with Delta?
Seems like updates got going again sometime last week.
#109
Join Date: Jun 2011
Location: CHS
Programs: DL Diamond, WN A-List, Marriott Platinum Elite, Hyatt Globalist
Posts: 685
Sorry to bump an old thread but this has become relevant to me lately.
Usually my Delta Plat spend would update on the Delta app twice a week like clockwork. After the last iPhone update now it has only updated once and that took 10-12 days. Since Oct 16th it hasn't updated at all. Is anyone else experiencing these lags in the status of their waiver? I'm getting pretty close to hitting it and thought that Delta might code something to slow down showing progress when this happens. I think I'm around $23k.
Usually my Delta Plat spend would update on the Delta app twice a week like clockwork. After the last iPhone update now it has only updated once and that took 10-12 days. Since Oct 16th it hasn't updated at all. Is anyone else experiencing these lags in the status of their waiver? I'm getting pretty close to hitting it and thought that Delta might code something to slow down showing progress when this happens. I think I'm around $23k.
Is this what everyone else is experiencing?
#110
Join Date: Apr 2015
Location: SFO
Programs: DL Charter DM/DM/2MM, IHG Diamond Elite
Posts: 1,918
#112
Join Date: Dec 2018
Posts: 1
This issue is happening on my account. I've spoken with several reps, I'm currently a DM and have reached the MQD waiver for 2019 Diamond status. Any suggestion on how to update the status online? Stuck and hasn't updated the MQD waiver status bar since Sept 12, 2018
#113
Join Date: Dec 2018
Programs: Delta SkyMiles -- Gold Medallion
Posts: 8
I just signed up to ask this question! I have hit the $25,000 benchmark on my Delta Platinum AmEx, which would activate the 10,000 MQM bonus. That would get my Gold. The annoying thing is it updates on Dec. 13, the same day as my flight. It would be nice to have it a day or so before to help with my upgrade chances, but oh well.
#114
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,326
Mine hasn't updated since November 12th, although I hit the DM MQD requirement a while ago.
#115
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 22,926
I just signed up to ask this question! I have hit the $25,000 benchmark on my Delta Platinum AmEx, which would activate the 10,000 MQM bonus. That would get my Gold. The annoying thing is it updates on Dec. 13, the same day as my flight. It would be nice to have it a day or so before to help with my upgrade chances, but oh well.
The MQD counter is updated more frequently and is unrelated to when the MQM Boost will post. The MQD counter used to be updated every few days, but now it seems to be every few weeks. Mine just updated a day or two ago and shows spend as of Nov 26 (which was my last statement close). So it is not actually an up-to-date amount. I suspect they changed it to update less frequently to reduce cases where people go above the MQD waiver threshold and then drop below it due to returning something.
#116
Join Date: Dec 2010
Location: Washington, DC
Programs: Delta PM, Delta Reserve, Amex Plat, Bonvoy Gold, Hilton Diamond, Starbucks Gold ;)
Posts: 1,762
I've scanned this thread, but looking for any recent solutions. One of my employees is FO, his spend is well over $30k and Delta even gave him his 10,000 MQM bonus, but DL.com hasn't updated his spend level since August and it shows him missing the MQD waiver. Again, they gave him the 10,000 MQM's so DL knows he hit the spend.
He's called Amex and DL and hasn't had any luck fixing this yet.
He's called Amex and DL and hasn't had any luck fixing this yet.
#117
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 22,926
I've scanned this thread, but looking for any recent solutions. One of my employees is FO, his spend is well over $30k and Delta even gave him his 10,000 MQM bonus, but DL.com hasn't updated his spend level since August and it shows him missing the MQD waiver. Again, they gave him the 10,000 MQM's so DL knows he hit the spend.
He's called Amex and DL and hasn't had any luck fixing this yet.
He's called Amex and DL and hasn't had any luck fixing this yet.
#118
Join Date: Dec 2010
Location: Washington, DC
Programs: Delta PM, Delta Reserve, Amex Plat, Bonvoy Gold, Hilton Diamond, Starbucks Gold ;)
Posts: 1,762
Nope. And he's well over $30k in spending. The counter on DL.com hasn't changed since August, so DL is obviously missing something somewhere.