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Originally Posted by btonkid12345
(Post 29350008)
No, you are the only one being tacky. FAs are allowed to go by status. Everyone who is in F paid for that flight, and some were upgraded/had their meal orders taken before you because they are more loyal to DL than you.
You are just a lowly gold. If I were the FA, I would apologize and ask you to write in online with your complaint, but its certainly unacceptable to take a higher status pax's meal simply because you paid for F for that flight. What if the PM or DM who was upgraded paid a higher main cabin fare, than your discounted first fare? Point is, your behavior and language you used for a meal choice is wild. I hope I never sit next to you Plus it's really creepy to like keep track of everyone in F and figure out who's on an upgrade. |
Originally Posted by readywhenyouare
(Post 29350712)
Regardless of what they think, wouldn't you agree that since Delta is focused on increasing paid F passengers that they should make sure they are treated well and meet their expectations? If a paid F passengers sees the free upgrades being treated better then what is the incentive to buy F again? |
Originally Posted by pvn
(Post 29350804)
Maybe, but it doesn't matter since this isn't the policy right now. You deciding what the policy should be and then demanding that FAs follow your guidance is ... not a good look.
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Originally Posted by readywhenyouare
(Post 29350712)
Regardless of what they think, wouldn't you agree that since Delta is focused on increasing paid F passengers that they should make sure they are treated well and meet their expectations? If a paid F passengers sees the free upgrades being treated better then what is the incentive to buy F again? |
Originally Posted by davetravels
(Post 29350841)
It isn't up to me - or you - to decide how to treat customers. Delta alone makes the decisions that they feel will work best for them.
THIS: Sometimes it is FEBO, sometimes it is just front to back no matter what, and then sometimes the flight attendants take orders by Medallion rank. I think FEBO is the only official policy and like I said if FEBO is in play then I don't mind if I don't get my first choice. |
Originally Posted by readywhenyouare
(Post 29350712)
Regardless of what they think, wouldn't you agree that since Delta is focused on increasing paid F passengers that they should make sure they are treated well and meet their expectations? If a paid F passengers sees the free upgrades being treated better then what is the incentive to buy F again? Also, sometimes when I get upgraded, I realize my ticket last-minute may have been quite a bit more than any advance purchase. Even in F. Point being - everyone in F is there for a reason, and no one is "better" or "more deserved" than any other pax. Period. I also doubt in-flight has same access to DL details as someone sitting at a desktop using DeltaNet. |
Originally Posted by readywhenyouare
(Post 29350848)
If if was consistent then I would agree. It isn't. Sometimes it is FEBO, sometimes it is just front to back no matter what, and then sometimes the flight attendants take orders by Medallion rank. I think FEBO is the only official policy and like I said if FEBO is in play then I don't mind if I don't get my first choice. That said, whenever I'm in J on a wide-body, they almoost always seem to start at Door 1L - work their way to the back of the J cabin - then cross over to the right side aisle and work their way forward. How does that fit into policy? |
Originally Posted by pvn
(Post 29350794)
I don't necessarily agree with this. The other guy got what he paid for, RWYA is asking to get what he paid for. A policy of paid F tickets getting priority on meal choice, especially given the fact that we know they don't cater enough of many options, makes sense (even though it's clearly NOT the current policy)
This I totally 100% agree with. Making a scene in front of the other passenger is way over the line. If he had a problem he needs to address it with the FA in the galley and mostly he needs to take it up with DL corporate instead of dragging an innocent passenger into it. Plus it's really creepy to like keep track of everyone in F and figure out who's on an upgrade. |
Originally Posted by davetravels
(Post 29350860)
I would bet that 90% of F pax have NO IDEA what FEBO is, or, if there's even any certain order they're supposed to use!
That said, whenever I'm in J on a wide-body, they almoost always seem to start at Door 1L - work their way to the back of the J cabin - then cross over to the right side aisle and work their way forward. How does that fit into policy? |
Originally Posted by readywhenyouare
(Post 29350868)
I always choose a seat in the middle of the cabin on meal flights to try and cover my bases. The only trouble then is a rogue flight attendant that jumps around the cabin. |
Originally Posted by davetravels
(Post 29350875)
I would use the word "ROGUE" for a GA who allows Shena to sit in F when people are on the UG list, but, to call a FA rogue, simply because they use one of the different possible procedures to take meal orders??? Seriously??? It's not a published benefit to go by FEBO.
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The fact of the matter is that free upgrades are never to be expected. Only as a pleasant surprise. As someone who purchases F seats I have the expectation of receiving the published benefits of that class of service.
Now, let's look at a route like MCO-JFK where there is typically only one meal choice on breakfast flights. What if something went wrong and not enough meals were catered. Do you think paid F passengers should get a meal before those on Medallion upgrades? |
Originally Posted by readywhenyouare
(Post 29350939)
As someone who purchases F seats I have the expectation of receiving the published benefits of that class of service.
Now, let's look at a route like MCO-JFK where there is typically only one meal choice on breakfast flights. What if something went wrong and not enough meals were catered. Do you think paid F passengers should get a meal before those on Medallion upgrades? |
Originally Posted by readywhenyouare
(Post 29350939)
The fact of the matter is that free upgrades are never to be expected. Only as a pleasant surprise. As someone who purchases F seats I have the expectation of receiving the published benefits of that class of service.
Now, let's look at a route like MCO-JFK where there is typically only one meal choice on breakfast flights. What if something went wrong and not enough meals were catered. Do you think paid F passengers should get a meal before those on Medallion upgrades? |
Originally Posted by btonkid12345
(Post 29350851)
DL is focused on treating the most profitable customers well. I frequently buy H or higher tickets and don't come to complain when, during a a busy workday flight, I end up in a main cabin seat in the back half of the plane.
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Originally Posted by readywhenyouare
(Post 29351138)
Why in the world would you complain if you are sitting in the cabin and seat you paid for? |
Originally Posted by readywhenyouare
(Post 29351138)
Why in the world would you complain if you are sitting in the cabin and seat you paid for? |
Just happened to me on a JFK-RDU flight this morning:
https://www.flyertalk.com/forum/29352450-post115.html |
Originally Posted by pvn
(Post 29352683)
Wait, YOU were sitting in the cabin and seat that you paid for, so why in the world did YOU complain????? :confused::confused:
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All I know is that last week, as # 3 of 11 for 3 (GM on an high$ M fare), I got a free upgrade to 1D on a "big" BarbieJet and 1C flew empty with 8 on the list behind me. Broken seat maybe? Didn't look broken. I probably would have caused a scene if I were #4 .
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Originally Posted by readywhenyouare
(Post 29355698)
I was complaining about being treated as a second class citizen when I actually paid to be in F. He made it sound like he was entitled to F when buying a coach ticket. And being treated the same as the guy sitting next to you in the same cabin is NOT the same as being treated as a "second class citizen". In fact you were mad that your seatmate was NOT being treated as a second class citizen. |
Seems like this thread went way off topic. For what its worth on the original topic my flight from LAX to PHX this week had over 50% empty seats up front. It was strange, I had a whole row to myself.
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The thread was OK for the first 22 posts, and then it veered off course.
And, mea culpa, I'll have to confess that I helped follow the diverging path. Perhaps the mods could remove most of the posts, begining with #23 . Including mine. :D |
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