Delta Recovery Operations at ATL is a joke
#17
Formerly known as scootr29
Join Date: Apr 2010
Posts: 976
Come on...comments like this is not constructive. For some of us ATL is the best or only option....I fly out of GSP and it is either DTW or ATL. I would love to have a direct flight to SLC or MSP from GSP, but it ain't going to happen. There are a couple of flights to NYC, but that very rarely makes sense. I believe ATL works, but you always know in the back of your mind that it is one issue from a total meltdown.
#18
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
#19
Suspended
Join Date: Dec 2011
Location: RDU
Programs: DL DM, HHonors Diamond, Marriott Platinum, etc etc etc
Posts: 2,341
DL can only do so much, I would put the majority of blame where it truly belongs..... The City of Atlanta, The Atlanta Airport Authority, and the GM of ATL Roosevelt Council. Mr. Council instead of working to fix problems, is still blaming everybody but him for the power outage that happened. The money being spent on some dumb canopy over the upper deck of north and south terminal could have been spent on better things like infrastructure.... though in all fairness being in the rain for a moment when getting out of a car is much much worse than power, salt spreaders, de-icing trucks, etc......
#21
Join Date: Jun 2006
Posts: 2,426
#22
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,051
Come on...comments like this is not constructive. For some of us ATL is the best or only option....I fly out of GSP and it is either DTW or ATL. I would love to have a direct flight to SLC or MSP from GSP, but it ain't going to happen. There are a couple of flights to NYC, but that very rarely makes sense. I believe ATL works, but you always know in the back of your mind that it is one issue from a total meltdown.
#23
Join Date: Dec 2009
Location: RDU
Programs: DL DM+(segs)/MM, UA Ag, Hilton DM, Marriott Ti (life Pt), TSA Opt-out Platinum
Posts: 3,226
But let’s not let a few facts stop the angry pmNW crowd...
#24
Join Date: Oct 2016
Location: STL
Programs: DL - PM
Posts: 226
As someone who flies frequently to and from PBI, I can tell you this is easier said than done. Delta typically has eleven flights a day between PBI and ATL, one to Detroit, and a handful to JFK and LGA (rarely good options for a reroute). So if there are problems in Atlanta and I'm trying to get home from PBI, my best best is to join about a thousand other stranded passengers trying to get on the solitary Detroit flight. During the April meltdown, I ended up having to drive to MCO to get a flight through MSP. Moving a couple of those ATL flights to other hubs would work wonders when those IRROPS situations happen.
#25
Join Date: Sep 2014
Programs: IHG Platinum
Posts: 629
To be fair, Atlanta meterologists screwed up this forecast royally. For days they were calling for a dusting. In my nine years in Atlanta not once has any of the network meterologists gotten a forecast right on a winter weather event. I don’t even watch the forecast on 11Alive because of that stupid “wizometer” they have.
it wasn’t a “dusting” by any stretch of the imagination, and the extended below freezing temps didn’t help. I don’t even remember GDOT say they were going to treat the roads ahead of time. And outside my condo near Piedmont Avenue in midtown that much was obvious. There was a nine car pileup on Lenox road at GA 400. How do you not treat Lenox road? Gwinnett county had over 100 accidents.
I realize Delta has it’s own meteorologist team but when the city and state wasn’t even taking it seriously I don’t know what else you can do.
it wasn’t a “dusting” by any stretch of the imagination, and the extended below freezing temps didn’t help. I don’t even remember GDOT say they were going to treat the roads ahead of time. And outside my condo near Piedmont Avenue in midtown that much was obvious. There was a nine car pileup on Lenox road at GA 400. How do you not treat Lenox road? Gwinnett county had over 100 accidents.
I realize Delta has it’s own meteorologist team but when the city and state wasn’t even taking it seriously I don’t know what else you can do.
#26
Original Poster
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
#27
Join Date: Dec 2009
Location: RDU
Programs: DL DM+(segs)/MM, UA Ag, Hilton DM, Marriott Ti (life Pt), TSA Opt-out Platinum
Posts: 3,226
To be fair, Atlanta meterologists screwed up this forecast royally. For days they were calling for a dusting. In my nine years in Atlanta not once has any of the network meterologists gotten a forecast right on a winter weather event. I don’t even watch the forecast on 11Alive because of that stupid “wizometer” they have.
it wasn’t a “dusting” by any stretch of the imagination, and the extended below freezing temps didn’t help. I don’t even remember GDOT say they were going to treat the roads ahead of time. And outside my condo near Piedmont Avenue in midtown that much was obvious. There was a nine car pileup on Lenox road at GA 400. How do you not treat Lenox road? Gwinnett county had over 100 accidents.
I realize Delta has it’s own meteorologist team but when the city and state wasn’t even taking it seriously I don’t know what else you can do.
it wasn’t a “dusting” by any stretch of the imagination, and the extended below freezing temps didn’t help. I don’t even remember GDOT say they were going to treat the roads ahead of time. And outside my condo near Piedmont Avenue in midtown that much was obvious. There was a nine car pileup on Lenox road at GA 400. How do you not treat Lenox road? Gwinnett county had over 100 accidents.
I realize Delta has it’s own meteorologist team but when the city and state wasn’t even taking it seriously I don’t know what else you can do.
Anyway, this is the biggest single snow event since 2001 where RDU saw 20", if I recall correctly.
P.S.: DL filed for a DL only Ground Stop (GS) then Ground Delay Program (GDP) at RDU. I've seen them do this at ATL as well. I wonder if that's not just a way for them to say "Oh well it's an ATC delay, it's something out of our control"... To be fair, our pilot has been honest with us, but I doubt phone agents and other agents know what's up. Perhaps a topic for another thread. I've seen OA issue carrier only GS/GDPs, but DL seems to do it significantly more often IMO. Disclaimer: I look at the FAA OIS every few hours because I'm an airline/aerospace system nerd.
#28
FlyerTalk Evangelist
Join Date: Oct 2009
Location: ATL Lost Luggage
Programs: Kettle with Kryptonium Medallion Tags
Posts: 10,306
State government offices will remain closed across much of north Georgia on Thursday for non-essential personnel as plunging temperatures and icy roads caused treacherous conditions.
Gov. Nathan Deal said he was acting on a recommendation from his emergency deputies in closing state government offices across 83 counties for a second day in a row. He said 12,800 miles of the nearly 18,000 miles of state roads and interstates still need to be cleared and treated for ice as of early Wednesday.
#29
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
The State of Georgia did take it seriously -- the Governor shut the state government down for two days. Seriously:[/left]Link to full article: Atlanta Journal Constitution - State government offices in north Georgia will be shuttered again Thursday (11:18 a.m. Wednesday, Jan. 17, 2018)
Taking the situation seriously and shutting the government down after the storm hit does nothing to help with the flight situations.
#30
Join Date: Apr 2016
Posts: 1,884
Its tough if you live someplace where your only option is to go through ATL. ATL is still a great airport to fly through if you have a MX issue, but for system wide issues, which DL does not seem to be handling as well as they used to, you are hosed. Add to this, that every flight to/from ATL where I live is sold out in F and C+ a week in advance, I wouldn't necessarily say I avoid it, but its a very rare occasion I have a layover there anymore.