Clear Membership Status When Diamond Not Achieved
Jan 10, 2018, 11:18 am
#1
Original Poster
Join Date: May 2007
Programs: Delta Diamond MM Hyatt Plat Starwoods SPG
Posts: 91
Clear Membership Status When Diamond Not Achieved
Having received free Clear membership because of Diamond status will my credit card be billed automatically for 2018 because I didn't maintain Diamond? Thanks
Jan 10, 2018, 3:27 pm
#3
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
I would guess so, but this should happen at the time your CLEAR membership is up for renewal; status at that time is what counts, so for instance if your CLEAR membership renews in January, you should be OK.. If you were to regain DM status by renewal time, you shouldn't be charged anything. If you're PM then, you might have to contact CLEAR to get the discount.
Jan 10, 2018, 3:31 pm
#4
Join Date: Oct 2009
Location: IND
Programs: DL DM, SPG AMB, National EE
Posts: 1,301
My card was not automatically charged. But my account did expire. And I went into renew it (I did requalify diamond). The website didn't properly apply the discount, so i was charged. But a call to Clear got the charge removed.
Jan 10, 2018, 6:58 pm
#6
Join Date: May 2011
Location: East Coast
Programs: Delta Platinum, United Silver, Marriott Titanium, Hyatt Globalist, Hilton Gold
Posts: 441
I like azeckel and TerryK am DM and was charged when clicking to renew my Clear. I thought it was mistake, but a few days later the charge showed up on - this morning I emailed them and promptly got back an email saying a refund will be processed immediately. So I would make sure to check the CC on file with Clear if you have auto-renew and request refund if charged.
Jan 11, 2018, 1:25 am
#7
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,635
Mine renewed in Oct 2017 and didn't seem to have been charged (I'll take a look) but my Clear receipt said $0.00 on line
Jan 11, 2018, 12:33 pm
#8
Join Date: Sep 2010
Location: SAN
Programs: DL Diamond 1MM, AS MVP, SW ALP and CP, b6 Mosaic, UA Silver, Hyatt Glob, Marriott LT Gold
Posts: 223
I was able to reply to a generic marketing email before my expiration date and they extended me for another year--no credit card charges. Took about 30 seconds total.
Jul 17, 2018, 8:00 am
#9
Join Date: Sep 2004
Location: DCA
Programs: DL 1MM
Posts: 18
Am curious if anyone has additional experiences since the last posts in January about Clear membership renewing when your 2018 status is no longer Diamond? I've dropped to Platinum, but the Clear site today is stating that on my renewal date of x I will be charged $0 to card number ending in xxxx. Presumably Clear has a way of confirming one's current status at the time of renewal, and in spite of what their site is telling me I should expect to be charged $79? Thoughts?
Jul 17, 2018, 9:53 am
#10
Suspended
Join Date: Dec 2011
Location: RDU
Programs: DL DM, HHonors Diamond, Marriott Platinum, etc etc etc
Posts: 2,341
I have a question but the opposite. What if I have paid for it in the past, and I am hitting DM for the first time this year. How do I get Clear for free?
Jul 17, 2018, 10:40 am
#11
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
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Jul 17, 2018, 1:55 pm
#12
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Location: New York, NY, USA
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Sep 21, 2019, 3:00 pm
#13
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
I just got a renewal email from CLEAR. It states that my renewal is in one month, giving the exact date, and saying that it will be free assuming that I'm still DM on that date.
Alternatively, if status drops, renewal is apparently still automatic but one is billed at the rate corresponding to the elite level on the renewal date.
Nothing is said about what to do or how to contact them if you do not want to renew or want to renew at a price based on status in some other program.
Alternatively, if status drops, renewal is apparently still automatic but one is billed at the rate corresponding to the elite level on the renewal date.
Nothing is said about what to do or how to contact them if you do not want to renew or want to renew at a price based on status in some other program.
Sep 21, 2019, 4:46 pm
#14
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
I just got a renewal email from CLEAR. It states that my renewal is in one month, giving the exact date, and saying that it will be free assuming that I'm still DM on that date.
Alternatively, if status drops, renewal is apparently still automatic but one is billed at the rate corresponding to the elite level on the renewal date.
Nothing is said about what to do or how to contact them if you do not want to renew or want to renew at a price based on status in some other program.
Alternatively, if status drops, renewal is apparently still automatic but one is billed at the rate corresponding to the elite level on the renewal date.
Nothing is said about what to do or how to contact them if you do not want to renew or want to renew at a price based on status in some other program.
Sep 21, 2019, 5:48 pm
#15
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409