Dec 17, 2017, 10:45 pm
Last edit by: RatherBeOnATrain
Waiver posted: https://www.delta.com/content/www/en...er-outage.html
as of ~1am EST on 12/18:
AFFECTED CITIES (TO / FROM / THROUGH)
Atlanta, GA (ATL)
IMPACTED TRAVEL DATE(S)
December 17-19, 2017
TICKET MUST BE REISSUED ON OR BEFORE
December 22, 2017
REBOOKED TRAVEL MUST BEGIN NO LATER THAN
December 22, 2017
An Atlanta newspaper article that describes the aiport's lack of preparation and poor communications during the outage: MyAJC - Zero communication, Airport had no plan for total power outage (Posted: 8:28 p.m. Monday, December 18, 2017)
as of ~1am EST on 12/18:
AFFECTED CITIES (TO / FROM / THROUGH)
Atlanta, GA (ATL)
IMPACTED TRAVEL DATE(S)
December 17-19, 2017
TICKET MUST BE REISSUED ON OR BEFORE
December 22, 2017
REBOOKED TRAVEL MUST BEGIN NO LATER THAN
December 22, 2017
An Atlanta newspaper article that describes the aiport's lack of preparation and poor communications during the outage: MyAJC - Zero communication, Airport had no plan for total power outage (Posted: 8:28 p.m. Monday, December 18, 2017)
Power outage in ATL
Dec 17, 2017, 3:12 pm
#62
Join Date: Mar 2003
Programs: former MD-88 jumpseat Medallion. DL FO, AA PLT PRO. Marriott LT Plat.
Posts: 752
got to ATL around 1230P for a 1:45P on American to CLT. I was in T-concourse already when the power went out at 12:55P. Everything was pretty calm. Very eerie hearing it so quiet in the concourses. No gate monitors, no restaurants lit, no announcements to be made.
The biggest problem was connectivity. ATL airport Wi-Fi wasn't available and my phone was unable to load any internet page on the Verizon network. Outbound calls were spotty, sometimes I would get a dial tone but nobody would answer. I've had bad reception in that airport before, especially in the middle of the concourses. I walked down to the end of T by the United gates where there are some big windows, and it was a little better.
After 2.5 hours, phone was at 30%, unable to charge it anywhere, and AA had already cancelled the last 3 ATL-CLT departures of the night. Time to wave the white flag!
The scene at landside when I left was not a pleasant one, but it was still far from "pandemonium"
The biggest problem was connectivity. ATL airport Wi-Fi wasn't available and my phone was unable to load any internet page on the Verizon network. Outbound calls were spotty, sometimes I would get a dial tone but nobody would answer. I've had bad reception in that airport before, especially in the middle of the concourses. I walked down to the end of T by the United gates where there are some big windows, and it was a little better.
After 2.5 hours, phone was at 30%, unable to charge it anywhere, and AA had already cancelled the last 3 ATL-CLT departures of the night. Time to wave the white flag!
The scene at landside when I left was not a pleasant one, but it was still far from "pandemonium"
Dec 17, 2017, 3:18 pm
#63
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,782
You'd think airports would think of themselves like hospitals when it comes to power - multiple backup schemes, and each concourse/terminal separated so that a power cut in one doesn't affect all the others.
DIA has a big solar farm, which provides cutover and emergency power if the main grid fails.
DIA has a big solar farm, which provides cutover and emergency power if the main grid fails.
Still stuck at IAH. Doubt I'm getting to ATL today.
Edit: definitely not. flight cancelled.
Last edited by krazykanuck; Dec 17, 2017 at 3:44 pm
Dec 17, 2017, 3:19 pm
#65
Join Date: Mar 2010
Location: Sunshine State
Programs: Avis Trump. Costco Exec. SPG PLAT PREM-90. WN A+/CP. AA SLV. Nat EE..
Posts: 456
got to ATL around 1230P for a 1:45P on American to CLT. I was in T-concourse already when the power went out at 12:55P. Everything was pretty calm. Very eerie hearing it so quiet in the concourses. No gate monitors, no restaurants lit, no announcements to be made.
The biggest problem was connectivity. ATL airport Wi-Fi wasn't available and my phone was unable to load any internet page on the Verizon network. Outbound calls were spotty, sometimes I would get a dial tone but nobody would answer. I've had bad reception in that airport before, especially in the middle of the concourses. I walked down to the end of T by the United gates where there are some big windows, and it was a little better.
After 2.5 hours, phone was at 30%, unable to charge it anywhere, and AA had already cancelled the last 3 ATL-CLT departures of the night. Time to wave the white flag!
The scene at landside when I left was not a pleasant one, but it was still far from "pandemonium"
The biggest problem was connectivity. ATL airport Wi-Fi wasn't available and my phone was unable to load any internet page on the Verizon network. Outbound calls were spotty, sometimes I would get a dial tone but nobody would answer. I've had bad reception in that airport before, especially in the middle of the concourses. I walked down to the end of T by the United gates where there are some big windows, and it was a little better.
After 2.5 hours, phone was at 30%, unable to charge it anywhere, and AA had already cancelled the last 3 ATL-CLT departures of the night. Time to wave the white flag!
The scene at landside when I left was not a pleasant one, but it was still far from "pandemonium"
Dec 17, 2017, 3:21 pm
#66
Join Date: Nov 2005
Location: DTW and ORD
Posts: 667
Doesn't work that way. Delta could learn from Southwest. Cancel everything and reset.
Dec 17, 2017, 3:23 pm
#69
Join Date: Mar 2014
Location: CLE
Programs: UA Gold, DL DM, UA 1K, MR PP
Posts: 352
Flying PHX - SLC - IAH tonight, as it stands now I will miss connect in SLC due to inbound aircraft. Twitter confirmed they will not rebook on other airlines (United) either on the direct evening flight, or tomorrow AM.
Really surprised they are not willing to put me on another airline. Anyone know if they will give hotel vouchers in SLC when I miss my connection?
Really surprised they are not willing to put me on another airline. Anyone know if they will give hotel vouchers in SLC when I miss my connection?
Dec 17, 2017, 3:24 pm
#70
Join Date: Mar 2014
Location: ATL
Programs: DL DM, Hyatt LT DM, Wyndham DM, Hertz PC, HH Gold, SPG Gold, Marriott Gold
Posts: 2,038
DL should take from WN. That's a joke to sit there and pretend they are going to recover tonight from this. My dad is on his 4th flight now.
Friend that was LAX->ATL is now at Memphis and being told if he leaves plane he is on his own. IE stuck there. That seems... interesting
to say the least.
Dec 17, 2017, 3:24 pm
#71
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Just dropped my parents off at MARTA to get their F9 flight. I told them about the outage/ground stop and that it was unlikely their flight would leave tonight (and certainly not on time), but they wanted to lug all their stuff on down anyway....I guess to see for themselves? They were convinced they'd be okay since their (paper) BPs had printed and said on time when they did OLCI.
I'm assuming I'll be picking them back up from the same MARTA station in a few hours...
I'm assuming I'll be picking them back up from the same MARTA station in a few hours...
Dec 17, 2017, 3:25 pm
#72
Join Date: Mar 2003
Programs: former MD-88 jumpseat Medallion. DL FO, AA PLT PRO. Marriott LT Plat.
Posts: 752
However, when driving OUT of the airport, the line-up of cars trying to get back in looked like the connector at rush hour. Red tail lights backed up and not moving.
Dec 17, 2017, 3:26 pm
#73
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Dec 17, 2017, 3:27 pm
#74
Join Date: Mar 2016
Location: MSP & MCO
Programs: DL PM & NRSA, AA Gold, ANA Plat, Hilton Gold, Marriott Gold, National EC Exec, GE, CLEAR
Posts: 1,225
Just dropped my parents off at MARTA to get their F9 flight. I told them about the outage/ground stop and that it was unlikely their flight would leave tonight (and certainly not on time), but they wanted to lug all their stuff on down anyway....I guess to see for themselves? They were convinced they'd be okay since their (paper) BPs had printed and said on time when they did OLCI.
I'm assuming I'll be picking them back up from the same MARTA station in a few hours...
I'm assuming I'll be picking them back up from the same MARTA station in a few hours...
Dec 17, 2017, 3:28 pm
#75
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745