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Delta app appears to be down, Dec 7 2017

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Old Dec 7, 17, 6:16 pm
  #1
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Join Date: Nov 2012
Location: GSP
Programs: Delta GM
Posts: 33
Delta app appears to be down, Dec 7 2017

The Delta app is apparently down. Everyone in line at the LGA skyclub couldn't open it. The desk said that it's been having problems for the past half hour.

They are printing boarding passes and making boarding announcements as there are no notifications.

I checked my Android phone and iPhone with the same result. Any one else having issues. I imagine this is going to be a bit of a cluster at security and the gates.
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Old Dec 7, 17, 6:18 pm
  #2
 
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: AS G75K, DL Diamomd, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 3,357
I can't log in to the website either.
Glad I changed my flight (ATL waiver) earlier in the day.
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Old Dec 7, 17, 6:18 pm
  #3
 
Join Date: Jan 2010
Location: CT
Programs: DL DM 1.8 MM, MR LT Plat, SPG Plat, Hertz PC. UA Gold(thanks to Marriott)
Posts: 1,947
Originally Posted by jfadool View Post
The Delta app is apparently down. Everyone in line at the LGA skyclub couldn't open it. The desk said that it's been having problems for the past half hour.

They are printing boarding passes and making boarding announcements as there are no notifications.

I checked my Android phone and iPhone with the same result. Any one else having issues. I imagine this is going to be a bit of a cluster at security and the gates.
not just the mobile app. Can't even log on to website on my tablet. Had to have skyclub print my boarding pass
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Old Dec 7, 17, 6:18 pm
  #4
 
Join Date: Dec 2011
Programs: DL PM Mlife Gold Honors Gold IHG Plat Hyatt Platinum Westin Gold Marriott Gold National Executive
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Yep both my iPhone won’t connect. I get logged out but it won’t let me login.

Its an enhancement. IT wants you to get to know your airport staff better
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Old Dec 7, 17, 6:21 pm
  #5
 
Join Date: May 2011
Location: East Coast
Programs: Delta and Hilton Diamond
Posts: 326
Just noticed the same, first when I tried to use the app, then same result when using website.
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Old Dec 7, 17, 6:22 pm
  #6
 
Join Date: Aug 2004
Location: GRR
Programs: Delta Plat, HH Gold
Posts: 779
Me too

Thought it was my browser!
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Old Dec 7, 17, 6:36 pm
  #7
 
Join Date: Mar 2009
Location: NYC
Posts: 252
Yeah, this is frustrating. Trying to book a flight and use an e-gift as Matrix is finally showing the fare I wanted. Hopefully the fare will still be there when things get back up.

Seth
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Old Dec 7, 17, 6:37 pm
  #8
 
Join Date: Dec 2011
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This is the exact reason on every flight I get a printed boarding pass at check in desks and do the “add to wallet” option on my phone. This exact scenario here.
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Old Dec 7, 17, 6:45 pm
  #9
 
Join Date: Sep 2012
Location: Pagus Bracbatensis, Kingdom of the Netherlands
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Posts: 1,649
Noticed the same. Final confirmaton page after booking timed out. Tried to call to verify if my booking went trough since i also didn't get an email, however the current hold time is 38 minutes for the DM desk
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Old Dec 7, 17, 6:45 pm
  #10
 
Join Date: Mar 2012
Location: Nashville TN
Programs: National executive elite, Marriott gold, Hilton diamond, swa cp, DL DM
Posts: 71
Mainline cancellations for 12-8 thru ATL have begin (DL1066)
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Old Dec 7, 17, 6:53 pm
  #11
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Join Date: Nov 2012
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Originally Posted by vincentharris View Post
This is the exact reason on every flight I get a printed boarding pass at check in desks and do the “add to wallet” option on my phone. This exact scenario here.
Yep, I learned that one the hard way last April during the meltdown. I left security to return to the ticket desk, I then got a return call from Delta. They we're able to rebook me so I ran back up to security but I couldn't access my boarding pass again or retrieve my new one. Didn't matter anyway as that flight got scrubbed too, but the lesson still stands. I screenshot and add my boarding passes to my Android wallet.

Originally Posted by Khssoccer16 View Post
Mainline cancellations for 12-8 thru ATL have begin (DL1066)
I'm so glad I'm flying today instead of tomorrow. I had no idea about the weather, I've been in New York all week.

Last edited by jfadool; Dec 7, 17 at 7:15 pm
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Old Dec 7, 17, 6:59 pm
  #12
 
Join Date: Aug 2004
Location: GRR
Programs: Delta Plat, HH Gold
Posts: 779
Me too

Originally Posted by vincentharris View Post
This is the exact reason on every flight I get a printed boarding pass at check in desks and do the “add to wallet” option on my phone. This exact scenario here.
I agree--years ago the family was flying to Japan. We got to DTW and the power went out and shut down the Delta servers. The only passengers who could board had paper passes, which I had printed at home. Not only did we did we get to Tokyo as planned, it was a delightful flight as the plane was half empty! Doesn't happen often, but I still do just as you do

Last edited by gretchendz; Dec 7, 17 at 7:29 pm
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Old Dec 7, 17, 7:05 pm
  #13
 
Join Date: Dec 2011
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Originally Posted by Khssoccer16 View Post
Mainline cancellations for 12-8 thru ATL have begin (DL1066)
I’m glad im flying home now and don’t have to fly again until Monday night. I’m surprised for the cancellations with such a small forecast of snow. (Though this is ATL after all)
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Old Dec 7, 17, 7:10 pm
  #14
 
Join Date: Oct 2009
Location: Orlando, FL
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Posts: 227
This has been the most helpful thread I've seen in a while. Thanks!
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Old Dec 7, 17, 7:13 pm
  #15
 
Join Date: Dec 2016
Programs: Skymiles GM
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Good ol Atlanta. Ever since we looked like the Walking Dead in 2013, we shut down with the threat of a single flurry.
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