Delta SkyClub Access Changes starting Jan 1, 2019
Jan 6, 2019, 8:36 pm
#286
Join Date: Sep 2016
Location: HSV
Programs: Bellevue Lifetime Premiere Mega Elite Supreme
Posts: 1,509
I’d have no problem paying $1K for an annual pass to an Emirates class lounge.
Jan 7, 2019, 8:43 am
#287
Join Date: Jul 2009
Programs: DL PM, HH Diamond, Marriott Plat, AA, WP
Posts: 840
But Sky Clubs have their moments, and can give great service upon occasion. Golden Corral <shudder> -- not so much. On the other hand, Chuck E Cheese has that heightened security with the wristbands and hand stamps and all...feels safer than TSA, but only barely.
Jan 7, 2019, 9:36 am
#288
FlyerTalk Evangelist
Join Date: Jul 2005
Location: The Sunshine State
Programs: Deltaworst Peon Level, TSA "Layer 21 Club", NW WP RIP
Posts: 11,370
Jan 7, 2019, 9:46 am
#289
Join Date: Jan 2002
Location: USA
Posts: 222
I am guessing I see the club around 100 times per year. Depending on the airport, the space can be AOK or downright unpleasant. There are peek times when I have walked in and walked out and chalk it up to simply that, rush hour. I don’t expect the the space to be “exclusive” in the sense that I feel “special”. I do expect that I can find a place to sit, plugin and grab food or drink without an elongated wait in line. I stay away from ATL in general at almost all cost so excluding those spaces, most of the other spaces meet my expectations. Excluded are the spaces spaces awaiting refurb. I appreciate the self service spaces the most and make a point to skip the spaces with bartenders.
Jan 7, 2019, 9:54 am
#290
Join Date: Jul 2009
Programs: DL PM, HH Diamond, Marriott Plat, AA, WP
Posts: 840
Jan 7, 2019, 1:46 pm
#291
Join Date: Dec 2003
Location: RDU, Delta GM/1MM, Hilton Diamond (for now), Bonvoy Titanium
Posts: 3,443
A modest proposal:
DMs no longer get a SC membership as a choice benefit. Instead, they get can select "access" similar to a Reserve card.
Purchased SC memberships still get access when flying on other airlines. As things stand, there is zero motivation for someone to buy a membership vs getting a Reserve card.
DMs no longer get a SC membership as a choice benefit. Instead, they get can select "access" similar to a Reserve card.
Purchased SC memberships still get access when flying on other airlines. As things stand, there is zero motivation for someone to buy a membership vs getting a Reserve card.
Jan 7, 2019, 1:48 pm
#292
Join Date: Dec 2003
Location: RDU, Delta GM/1MM, Hilton Diamond (for now), Bonvoy Titanium
Posts: 3,443
I know 5 people with one and one of my biggest regrets was not buying a lifetime WC membership when I had the chance which would have ended up being lifetime SC executive.
Jan 9, 2019, 10:28 am
#293
Join Date: Apr 2003
Location: SEA, NW/DL 1.6Million Miler
Programs: DL 1MM Annual Silver,AS 100K 22-24, AS 75K 15-21
Posts: 4,278
Am a Lifetimer and Three Observations:
ACCESS: Went through Narita, San Francisco and Seattle Skyclub flying United on Jan 3, 2019
Narita Sky Club was unaware of the Lifetime exception and originally stopped my entry. They asked for a Delta boarding pass, and when I presented the agent with a United Boarding pass, they had informed me of the changes to the entry requirement. I was happy to show them the revised Lifetime access policy and they apologized graciously, and began immediately communicating this information to all of the employees. Very professional.
SFO Sky Club agent who checked me in did not ask for the Delta boarding pass, as she had thought I had misplaced my boarding pass. Later when I asked for a shower access, she discovered that I was not in the "system" and inquired for my Delta Boarding pass. I told her I was accessing using a "Lifetime membership". She informs me that it was difficult to quickly check for lifetime status as credential do not immediately flag, Lifetiime status. Going forward this might change but currently, agents will need to flip through several screen to identifying a member who is lifetime. The agent had to enter false delta flight number to completing my check-in.
SEA Sky Club:
One last access was with SEA Sky Club. These agents were aware of the lifetime policy change, but they too indicated they had to shuffle through screens to identifying lifetime credentials. The agent that checked me in, had to view the screen which indicated my expiration date. They also indicated that it might not be possible to view this on their handheld app check-in and I would likely need to check-in with the agent.
So access is possible, and agents are beginning to become aware of the policy change, but new hiccup exist due to system requirement and credential not showing lifetime, especially on the hand held check-in. For now, I think the expiration date is likely the best indicator.
Jiburi
ACCESS: Went through Narita, San Francisco and Seattle Skyclub flying United on Jan 3, 2019
Narita Sky Club was unaware of the Lifetime exception and originally stopped my entry. They asked for a Delta boarding pass, and when I presented the agent with a United Boarding pass, they had informed me of the changes to the entry requirement. I was happy to show them the revised Lifetime access policy and they apologized graciously, and began immediately communicating this information to all of the employees. Very professional.
SFO Sky Club agent who checked me in did not ask for the Delta boarding pass, as she had thought I had misplaced my boarding pass. Later when I asked for a shower access, she discovered that I was not in the "system" and inquired for my Delta Boarding pass. I told her I was accessing using a "Lifetime membership". She informs me that it was difficult to quickly check for lifetime status as credential do not immediately flag, Lifetiime status. Going forward this might change but currently, agents will need to flip through several screen to identifying a member who is lifetime. The agent had to enter false delta flight number to completing my check-in.
SEA Sky Club:
One last access was with SEA Sky Club. These agents were aware of the lifetime policy change, but they too indicated they had to shuffle through screens to identifying lifetime credentials. The agent that checked me in, had to view the screen which indicated my expiration date. They also indicated that it might not be possible to view this on their handheld app check-in and I would likely need to check-in with the agent.
So access is possible, and agents are beginning to become aware of the policy change, but new hiccup exist due to system requirement and credential not showing lifetime, especially on the hand held check-in. For now, I think the expiration date is likely the best indicator.
Jiburi
Jan 9, 2019, 9:16 pm
#294
In memoriam
Join Date: Dec 2001
Programs: DL 2MM, AA MM, DL Sky Club Life, AA Admirals Club Life, Hilton Gold Life
Posts: 1,732
Am a Lifetimer and Three Observations:
ACCESS: Went through Narita, San Francisco and Seattle Skyclub flying United on Jan 3, 2019
Narita Sky Club was unaware of the Lifetime exception and originally stopped my entry. They asked for a Delta boarding pass, and when I presented the agent with a United Boarding pass, they had informed me of the changes to the entry requirement. I was happy to show them the revised Lifetime access policy and they apologized graciously, and began immediately communicating this information to all of the employees. Very professional.
SFO Sky Club agent who checked me in did not ask for the Delta boarding pass, as she had thought I had misplaced my boarding pass. Later when I asked for a shower access, she discovered that I was not in the "system" and inquired for my Delta Boarding pass. I told her I was accessing using a "Lifetime membership". She informs me that it was difficult to quickly check for lifetime status as credential do not immediately flag, Lifetiime status. Going forward this might change but currently, agents will need to flip through several screen to identifying a member who is lifetime. The agent had to enter false delta flight number to completing my check-in.
SEA Sky Club:
One last access was with SEA Sky Club. These agents were aware of the lifetime policy change, but they too indicated they had to shuffle through screens to identifying lifetime credentials. The agent that checked me in, had to view the screen which indicated my expiration date. They also indicated that it might not be possible to view this on their handheld app check-in and I would likely need to check-in with the agent.
So access is possible, and agents are beginning to become aware of the policy change, but new hiccup exist due to system requirement and credential not showing lifetime, especially on the hand held check-in. For now, I think the expiration date is likely the best indicator.
Jiburi
ACCESS: Went through Narita, San Francisco and Seattle Skyclub flying United on Jan 3, 2019
Narita Sky Club was unaware of the Lifetime exception and originally stopped my entry. They asked for a Delta boarding pass, and when I presented the agent with a United Boarding pass, they had informed me of the changes to the entry requirement. I was happy to show them the revised Lifetime access policy and they apologized graciously, and began immediately communicating this information to all of the employees. Very professional.
SFO Sky Club agent who checked me in did not ask for the Delta boarding pass, as she had thought I had misplaced my boarding pass. Later when I asked for a shower access, she discovered that I was not in the "system" and inquired for my Delta Boarding pass. I told her I was accessing using a "Lifetime membership". She informs me that it was difficult to quickly check for lifetime status as credential do not immediately flag, Lifetiime status. Going forward this might change but currently, agents will need to flip through several screen to identifying a member who is lifetime. The agent had to enter false delta flight number to completing my check-in.
SEA Sky Club:
One last access was with SEA Sky Club. These agents were aware of the lifetime policy change, but they too indicated they had to shuffle through screens to identifying lifetime credentials. The agent that checked me in, had to view the screen which indicated my expiration date. They also indicated that it might not be possible to view this on their handheld app check-in and I would likely need to check-in with the agent.
So access is possible, and agents are beginning to become aware of the policy change, but new hiccup exist due to system requirement and credential not showing lifetime, especially on the hand held check-in. For now, I think the expiration date is likely the best indicator.
Jiburi
All my SC cards imprint say lifetime and the bar code for scanning is on the back. I had figured that it would be good enough
Jan 10, 2019, 10:02 am
#295
Join Date: Apr 2003
Location: SEA, NW/DL 1.6Million Miler
Programs: DL 1MM Annual Silver,AS 100K 22-24, AS 75K 15-21
Posts: 4,278
Just keep in mind, Delta has variety of Lifetime members. Northwest Airlines offered it for its members, and so did Western Airlines. Both merged and folded into what is now Delta.
Jiburi
Jan 10, 2019, 3:03 pm
#296
Join Date: Feb 2006
Location: MSN/HOU
Programs: DL Silver (0.239 MM), DL SkyClub Life, IHG Plat, Hilton Gold
Posts: 1,107
Am a Lifetimer and Three Observations:
ACCESS: Went through Narita, San Francisco and Seattle Skyclub flying United on Jan 3, 2019
Narita Sky Club was unaware of the Lifetime exception and originally stopped my entry. They asked for a Delta boarding pass, and when I presented the agent with a United Boarding pass, they had informed me of the changes to the entry requirement. I was happy to show them the revised Lifetime access policy and they apologized graciously, and began immediately communicating this information to all of the employees. Very professional.
SFO Sky Club agent who checked me in did not ask for the Delta boarding pass, as she had thought I had misplaced my boarding pass. Later when I asked for a shower access, she discovered that I was not in the "system" and inquired for my Delta Boarding pass. I told her I was accessing using a "Lifetime membership". She informs me that it was difficult to quickly check for lifetime status as credential do not immediately flag, Lifetiime status. Going forward this might change but currently, agents will need to flip through several screen to identifying a member who is lifetime. The agent had to enter false delta flight number to completing my check-in.
SEA Sky Club:
One last access was with SEA Sky Club. These agents were aware of the lifetime policy change, but they too indicated they had to shuffle through screens to identifying lifetime credentials. The agent that checked me in, had to view the screen which indicated my expiration date. They also indicated that it might not be possible to view this on their handheld app check-in and I would likely need to check-in with the agent.
So access is possible, and agents are beginning to become aware of the policy change, but new hiccup exist due to system requirement and credential not showing lifetime, especially on the hand held check-in. For now, I think the expiration date is likely the best indicator.
Jiburi
ACCESS: Went through Narita, San Francisco and Seattle Skyclub flying United on Jan 3, 2019
Narita Sky Club was unaware of the Lifetime exception and originally stopped my entry. They asked for a Delta boarding pass, and when I presented the agent with a United Boarding pass, they had informed me of the changes to the entry requirement. I was happy to show them the revised Lifetime access policy and they apologized graciously, and began immediately communicating this information to all of the employees. Very professional.
SFO Sky Club agent who checked me in did not ask for the Delta boarding pass, as she had thought I had misplaced my boarding pass. Later when I asked for a shower access, she discovered that I was not in the "system" and inquired for my Delta Boarding pass. I told her I was accessing using a "Lifetime membership". She informs me that it was difficult to quickly check for lifetime status as credential do not immediately flag, Lifetiime status. Going forward this might change but currently, agents will need to flip through several screen to identifying a member who is lifetime. The agent had to enter false delta flight number to completing my check-in.
SEA Sky Club:
One last access was with SEA Sky Club. These agents were aware of the lifetime policy change, but they too indicated they had to shuffle through screens to identifying lifetime credentials. The agent that checked me in, had to view the screen which indicated my expiration date. They also indicated that it might not be possible to view this on their handheld app check-in and I would likely need to check-in with the agent.
So access is possible, and agents are beginning to become aware of the policy change, but new hiccup exist due to system requirement and credential not showing lifetime, especially on the hand held check-in. For now, I think the expiration date is likely the best indicator.
Jiburi
Jan 14, 2019, 11:25 am
#297
Join Date: Nov 2006
Location: Detroit; Formerly Dubai
Posts: 3,652
My question is Amsterdam which is a KLM lounge which when I was last through it four months ago had Delta branding pretty conspicuous. Is it just a partner lounge we can longer get into or was its relationship a little different?
Jan 14, 2019, 11:45 am
#298
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,051
It's just a partner lounge, so you will no longer have access with just a DL Sky Club membership. Skyteam Elite Plus (DL Gold or higher) will continue to get access with a same day international boarding pass on a Skyteam partner. The only Sky Club locations outside of the US are in NRT and SCL.
Jan 14, 2019, 11:47 am
#299
Join Date: Dec 2018
Programs: Sky Miles Aadvantage United Mileage Plus Southwest Rapid Rewards
Posts: 21
Very, very proud of my favorite airline. Group members should have received an email today announcing that the "day of flight" airline restrictions will not apply to lifetime members.
Thanks to all of you that wrote letters, filed AG complaints, shopped around our potential class action complaint and did other forms of protest.
Probably best to fly with that email for the next few months.
Thanks to all of you that wrote letters, filed AG complaints, shopped around our potential class action complaint and did other forms of protest.
Probably best to fly with that email for the next few months.
Jan 14, 2019, 11:50 am
#300
Join Date: Dec 2018
Programs: Sky Miles Aadvantage United Mileage Plus Southwest Rapid Rewards
Posts: 21
I will be keeping open the Facebook group for Delta Sky Club Lifetime Members. It will no longer be a protest group. Just a group for Lifetime members to exchange experience/tips in using our LIfetime memberships.
Feel free to join, if you haven't already.
https://www.facebook.com/groups/2307706519299436/
Feel free to join, if you haven't already.
https://www.facebook.com/groups/2307706519299436/