Delta SkyClub Access Changes starting Jan 1, 2019
Feb 24, 2018, 4:18 pm
#181
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
For the first time ever, the Delta agent at the Washington-Dulles check-in counter told me to visit the Air France/KLM lounge. In the past, access has always been a secret, if you will. In my opinion, the Air France/KLM lounge at Dulles is the single best domestic lounge for a Delta passenger.
Feb 24, 2018, 5:56 pm
#182
Join Date: Oct 2000
Location: SEA, or BOS, or MUC, or other places (probably connecting). "Detroit, Michigan is in the Eastern time zone."
Programs: DL PM/1MM, AS 100K, NEXUS/GE, CLEAR, Bonvoy Platinum, Hilton Gold
Posts: 1,201
I took a SEA-YOW-BOS-SEA circle trip lately, and didn't need to show my AXP (just a boarding pass) to get into Sky Clubs on the days I flew into and out of Canads, but did when I was leaving BOS for SEA since I didn't have a same day international flight.
Feb 24, 2018, 7:15 pm
#183
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
That's right; I was responding to someone who said he always used his Amex even when traveling internationally.
Feb 27, 2018, 9:05 am
#184
Join Date: Jan 2008
Location: NYC, MSY
Programs: DL DM, 1.5MM, NEXUS, Sky Club Lifetime, Admirals Club Lifetime, LowValueCustomer everywhere
Posts: 6,447
LOL! If this is true it's got to be #1 on the "rules we ignore" list. I even know a FA who will wear a uniform when flying nonrev to make sure she gets to the front of the security lines!
Mar 6, 2018, 10:54 am
#185
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)
Posts: 7,857
The Amex Plat will be a good option. In addition to the Centurion lounges, you also get Priority Pass Select which grants access to the AS lounges (capacity controlled, sometimes).
Additionally, quite a few international lounge options with PPS. They are of varying quality, but many are reasonably decent.
Additionally, quite a few international lounge options with PPS. They are of varying quality, but many are reasonably decent.
I have an Amex Plat and a SkyClub membership that is paid for about another five years. I am thinking of asking DL for a refund for the membership period after 1/1/2019.
Ignoring skyteam benefits, a SC member can only access Delta lounges starting 1/1/2019 and only then if flying Delta or a partner. Does "partner" mean the entire list of 26 airlines here:
https://www.delta.com/content/www/en...-partners.html
At the present, I'm a domestic flyer so having access when flying a partner means zip. As a domestic flyer, it would seem the Amex Plat membership is just as good as having the SkyClub membership.
Has anybody tried to get a membership refund based on the changed access terms?
Mar 6, 2018, 11:44 am
#186
Join Date: Apr 2003
Location: SEA, NW/DL 1.6Million Miler
Programs: DL 1MM Annual Silver,AS 100K 22-24, AS 75K 15-21
Posts: 4,277
This topic went dormant, but I had some questions.
I have an Amex Plat and a SkyClub membership that is paid for about another five years. I am thinking of asking DL for a refund for the membership period after 1/1/2019.
Ignoring skyteam benefits, a SC member can only access Delta lounges starting 1/1/2019 and only then if flying Delta or a partner. Does "partner" mean the entire list of 26 airlines here:
https://www.delta.com/content/www/en...-partners.html
At the present, I'm a domestic flyer so having access when flying a partner means zip. As a domestic flyer, it would seem the Amex Plat membership is just as good as having the SkyClub membership.
Has anybody tried to get a membership refund based on the changed access terms?
I have an Amex Plat and a SkyClub membership that is paid for about another five years. I am thinking of asking DL for a refund for the membership period after 1/1/2019.
Ignoring skyteam benefits, a SC member can only access Delta lounges starting 1/1/2019 and only then if flying Delta or a partner. Does "partner" mean the entire list of 26 airlines here:
https://www.delta.com/content/www/en...-partners.html
At the present, I'm a domestic flyer so having access when flying a partner means zip. As a domestic flyer, it would seem the Amex Plat membership is just as good as having the SkyClub membership.
Has anybody tried to get a membership refund based on the changed access terms?
I doubt you would be given a refund unless your Amex Plat validity is also additional 5 years (although likeliness of being a member is high).
My complaint was filed to the courts in state of Georgia but didn't get enough tracking. Complaint was filed, and DL responded to both, me and the court, with a "sorry", "decisions had to be made" type letter. Court closed the case, unless further complaint or activity was warranted.
Jiburi
Sep 4, 2018, 10:10 pm
#187
Join Date: Mar 2004
Location: SEA (previous locations: DTW, TLV, EWR, BOS)
Programs: AS: 75K; DL/NW: Plat; DL SC: Lifetime; Hyatt: Diamond; HH: Gold; SPG: Plat;
Posts: 3,383
Has anybody else requested a refund to lifetime Executive memberships, or sued DL for this change?
As an ex-NWA Lifetime Lounge member, this is a very disappointing move, and certainty diminishes the value of the lifetime membership I purchased...
As an ex-NWA Lifetime Lounge member, this is a very disappointing move, and certainty diminishes the value of the lifetime membership I purchased...
Sep 4, 2018, 11:18 pm
#188
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
I was in the HNL club recently as a memer but flying another airline. I fell asleep god forbid and got up to get water and was quickly addressed by an overzealous agent when my flight time was. I said I’m flying a different airline today and she still asked me what my departure time was and if I was SC member......so bizzare
how the hell does she think I got into the club when I literally swipped my SC card 5 feet away from her with the other check-in colleague who didn’t care about my travel plans.
i get the changes coming in 2019 but this seemed a little much.
how the hell does she think I got into the club when I literally swipped my SC card 5 feet away from her with the other check-in colleague who didn’t care about my travel plans.
i get the changes coming in 2019 but this seemed a little much.
Sep 4, 2018, 11:25 pm
#189
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,944
I was in the HNL club recently as a memer but flying another airline. I fell asleep god forbid and got up to get water and was quickly addressed by an overzealous agent when my flight time was. I said I’m flying a different airline today and she still asked me what my departure time was and if I was SC member......so bizzare
how the hell does she think I got into the club when I literally swipped my SC card 5 feet away from her with the other check-in colleague who didn’t care about my travel plans.
i get the changes coming in 2019 but this seemed a little much.
how the hell does she think I got into the club when I literally swipped my SC card 5 feet away from her with the other check-in colleague who didn’t care about my travel plans.
i get the changes coming in 2019 but this seemed a little much.
Sep 6, 2018, 1:09 am
#190
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,635
Seems like there might be some issues with breach of contracts from the time you purchased your lifetime membership. I have one too and wondering the same thing. Know any lawyers?? Probably have to wait until you are denied entrance for something you could do before...so there's damages to claim for...
Sep 8, 2018, 6:54 pm
#191
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
Programs: Ikon Pass Full + AS Gold + Marriott Titanium + Hilton Gold. Recovering UA Plat. LT lounge AA+DL+UA
Posts: 3,823
Seems like there might be some issues with breach of contracts from the time you purchased your lifetime membership. I have one too and wondering the same thing. Know any lawyers?? Probably have to wait until you are denied entrance for something you could do before...so there's damages to claim for...
Where this will blow up for Delta is in the court of public opinion. Fundamentally they sold something, and want to change terms of the deal after taking money. Would be very surprised if this does not become a media story either locally with "seven on your side" or nationally. Just because something is legal does not make it right.
Sep 8, 2018, 8:32 pm
#192
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,023
I'm not a lawyer, but pretty sure there was a clause in the contract that said/says DL can make/change rules at its whimsy. Now as to whether that clause is enforceable, I have no idea.
Where this will blow up for Delta is in the court of public opinion. Fundamentally they sold something, and want to change terms of the deal after taking money. Would be very surprised if this does not become a media story either locally with "seven on your side" or nationally. Just because something is legal does not make it right.
Where this will blow up for Delta is in the court of public opinion. Fundamentally they sold something, and want to change terms of the deal after taking money. Would be very surprised if this does not become a media story either locally with "seven on your side" or nationally. Just because something is legal does not make it right.
Sep 8, 2018, 8:53 pm
#193
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
They should leave things as they were for the lifetime members, but prevent them from getting any hot food (tillamook and crackers only) and limit their free booze to Scorseby scotch since that was the deal when they bought their memberships.
Sep 8, 2018, 9:25 pm
#194
FlyerTalk Evangelist
Join Date: Oct 1999
Location: So Fla & NYC
Programs: DL DM/2MM, UA MM, BV LT Titanium, HH Diamond
Posts: 23,766
Isn't there some sort of salty "nut" mix which should also be on that list?
Sep 9, 2018, 11:00 am
#195
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,041
I'm not a lawyer, but pretty sure there was a clause in the contract that said/says DL can make/change rules at its whimsy. Now as to whether that clause is enforceable, I have no idea.
Where this will blow up for Delta is in the court of public opinion. Fundamentally they sold something, and want to change terms of the deal after taking money. Would be very surprised if this does not become a media story either locally with "seven on your side" or nationally. Just because something is legal does not make it right.
Where this will blow up for Delta is in the court of public opinion. Fundamentally they sold something, and want to change terms of the deal after taking money. Would be very surprised if this does not become a media story either locally with "seven on your side" or nationally. Just because something is legal does not make it right.
Finally, there's been at least 1 bankruptcy filling since then. Without reading the filings no way to know if they gave their selves an out during that process.