More seat swapping/poaching fun!
Nov 6, 2018, 5:15 pm
#391
Join Date: Jun 2010
Posts: 2,042
Plus, with some probability, the owner of the FC seat will capitulate to avoid causing a fuss or delay, while some FAs/GAs unfortunately try to instruct or bully the seat owner to back down because this is easier for those FAs/GAs. In either case, it's a big win for the poacher.
Nov 6, 2018, 9:31 pm
#392
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,408
This is extremely inappropriate pressure on a customer to accept less than what was purchased or earned just to make some employee's job slightly easier for a few minutes. I hope you reported this to DL so that the FA could be retrained.
Nov 7, 2018, 10:46 am
#393
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Nov 8, 2018, 2:26 pm
#394
Join Date: Nov 2011
Location: Austin, Tx
Programs: DL PM, HH Plat, National Executive
Posts: 210
Wouldn't you know it, I rarely get asked to switch but after reading this thread I was asked THREE times on one RT on which I'm still traveling. I only agreed once so a dad could sit with mom and infant.
One more leg left; maybe I'll get asked again.
One more leg left; maybe I'll get asked again.
Nov 8, 2018, 6:43 pm
#395
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
"For a $1,000 gift card, I'll be extremely reasonable. Otherwise, I want my seat."
Nov 8, 2018, 10:19 pm
#396
Join Date: Mar 2015
Location: NYC/ EWR/ PHL
Programs: UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Gold, IHG Platinum
Posts: 2,210
Nov 9, 2018, 5:19 am
#397
Join Date: Jun 2018
Location: CVG
Programs: DL Diamond, Marriott Bonvoy Titanium, HHonors Silver
Posts: 72
No doubt. Hell, I’ll ride in the lav for $500.
Nov 10, 2018, 5:23 pm
#399
Join Date: Mar 2015
Location: NYC/ EWR/ PHL
Programs: UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Gold, IHG Platinum
Posts: 2,210
Nov 17, 2018, 2:10 pm
#400
Join Date: Nov 2000
Location: Lincoln, CA
Programs: HHonors/Marriott/Starwood/SWA Rapid Rewards
Posts: 240
I got a round trip non stop flight for my son with my miles from SAN to ATL for today and tomorrow. He's Asking The Parents for his girlfriend's hand in marriage!! So, being the travelfreek that I am, of course, I booked him w/ an aisle seat on both flights - his choice. He texted me at landing and said you booked me in a middle seat, right? I said no way. So in checking, I see that I did, in fact, put him in an aisle seat, but when email came 24 hours before check in, they had switched him to the middle seat (b) instead of C. I didn't notice until he texted me.
So I called Delta to get some type of something to make up for this bs. The CS agent says there's nothing she can do. I pressed very politely and asked for her supervisor. She then came back on and said she can drop 2,500 miles into my son's Delta account. I had asked for an upgrade to first (there's 2 seats left for tomorrow's flight). She said she has no way of doing this. I asked for a free meal or drinks and she said she has no way of doing that. He's checked in for the aisle seat for tomorrow and let's hope it holds. I told the CS agent that it makes me not trust Delta going forward. The seat I booked with my miles was not BASIC economy but he ended up flying that way.
Oh well, I'll stop whining and just be thankful for a "free flight" for him for this EXCITING life event!
So I called Delta to get some type of something to make up for this bs. The CS agent says there's nothing she can do. I pressed very politely and asked for her supervisor. She then came back on and said she can drop 2,500 miles into my son's Delta account. I had asked for an upgrade to first (there's 2 seats left for tomorrow's flight). She said she has no way of doing this. I asked for a free meal or drinks and she said she has no way of doing that. He's checked in for the aisle seat for tomorrow and let's hope it holds. I told the CS agent that it makes me not trust Delta going forward. The seat I booked with my miles was not BASIC economy but he ended up flying that way.
Oh well, I'll stop whining and just be thankful for a "free flight" for him for this EXCITING life event!
Last edited by T Q; Nov 17, 2018 at 2:12 pm Reason: grammar
Nov 17, 2018, 4:50 pm
#401
Join Date: Feb 2003
Location: New Orleans (for now)
Programs: DL PM, WN, SC, various other programs of lowly status
Posts: 1,673
I babysit my seat assignments all the time for this very reason. Usually it’s due to change of equipment but Only one time I’ve been unable to get the same or equal seat back.
Nov 17, 2018, 7:09 pm
#402
Join Date: Mar 2015
Location: NYC/ EWR/ PHL
Programs: UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Gold, IHG Platinum
Posts: 2,210
I got a round trip non stop flight for my son with my miles from SAN to ATL for today and tomorrow. He's Asking The Parents for his girlfriend's hand in marriage!! So, being the travelfreek that I am, of course, I booked him w/ an aisle seat on both flights - his choice. He texted me at landing and said you booked me in a middle seat, right? I said no way. So in checking, I see that I did, in fact, put him in an aisle seat, but when email came 24 hours before check in, they had switched him to the middle seat (b) instead of C. I didn't notice until he texted me.
So I called Delta to get some type of something to make up for this bs. The CS agent says there's nothing she can do. I pressed very politely and asked for her supervisor. She then came back on and said she can drop 2,500 miles into my son's Delta account. I had asked for an upgrade to first (there's 2 seats left for tomorrow's flight). She said she has no way of doing this. I asked for a free meal or drinks and she said she has no way of doing that. He's checked in for the aisle seat for tomorrow and let's hope it holds. I told the CS agent that it makes me not trust Delta going forward. The seat I booked with my miles was not BASIC economy but he ended up flying that way.
Oh well, I'll stop whining and just be thankful for a "free flight" for him for this EXCITING life event!
So I called Delta to get some type of something to make up for this bs. The CS agent says there's nothing she can do. I pressed very politely and asked for her supervisor. She then came back on and said she can drop 2,500 miles into my son's Delta account. I had asked for an upgrade to first (there's 2 seats left for tomorrow's flight). She said she has no way of doing this. I asked for a free meal or drinks and she said she has no way of doing that. He's checked in for the aisle seat for tomorrow and let's hope it holds. I told the CS agent that it makes me not trust Delta going forward. The seat I booked with my miles was not BASIC economy but he ended up flying that way.
Oh well, I'll stop whining and just be thankful for a "free flight" for him for this EXCITING life event!
Nov 17, 2018, 9:01 pm
#403
Join Date: Sep 2009
Location: Tallahassee, FL
Programs: Hilton Diamond / Delta Plat
Posts: 271
Atl-las a321
Same thing happened to me and I’m incrdibly frustrated by it. Thinking about starting a new thread on this but maybe someone here can shed some light.
Wife and I are headed to Vegas tomorrow for our anniversary and I, of course, want to make the flight part of the vacation. For MONTHS I had seats 26b and 26c selected as they are two exit row seats with the lav in front of them so I find them to be private and good for couples.
This morning I checked in for the flight and printed my boarding passes that indicated those seats.... later in the day when I’m checking the upgrade list I see I’ve been MOVED. And, to make it worse, the two seats are now occupied.
I called delta and they apploligized but refused to move us back into those seats. We were offered a $50 delta voucher but HOW can this happen?
Its two seats... so it can’t be an Air Marshal... it can’t be for a family with kids because it’s an exit row... I just can’t come up with a scenario of how this can happen. I nearly want to ask the people in the seat tomorrow what their story was. Any ideas?
Wife and I are headed to Vegas tomorrow for our anniversary and I, of course, want to make the flight part of the vacation. For MONTHS I had seats 26b and 26c selected as they are two exit row seats with the lav in front of them so I find them to be private and good for couples.
This morning I checked in for the flight and printed my boarding passes that indicated those seats.... later in the day when I’m checking the upgrade list I see I’ve been MOVED. And, to make it worse, the two seats are now occupied.
I called delta and they apploligized but refused to move us back into those seats. We were offered a $50 delta voucher but HOW can this happen?
Its two seats... so it can’t be an Air Marshal... it can’t be for a family with kids because it’s an exit row... I just can’t come up with a scenario of how this can happen. I nearly want to ask the people in the seat tomorrow what their story was. Any ideas?
Nov 17, 2018, 9:53 pm
#404
Join Date: May 2009
Location: Portland, OR
Programs: DL PM
Posts: 15
It boggles my mind why Delta refuses to have their systems send an email when they change your seat assignments.
Nov 18, 2018, 12:10 am
#405
Join Date: Mar 2015
Location: NYC/ EWR/ PHL
Programs: UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Gold, IHG Platinum
Posts: 2,210
Same thing happened to me and I’m incrdibly frustrated by it. Thinking about starting a new thread on this but maybe someone here can shed some light.
Wife and I are headed to Vegas tomorrow for our anniversary and I, of course, want to make the flight part of the vacation. For MONTHS I had seats 26b and 26c selected as they are two exit row seats with the lav in front of them so I find them to be private and good for couples.
This morning I checked in for the flight and printed my boarding passes that indicated those seats.... later in the day when I’m checking the upgrade list I see I’ve been MOVED. And, to make it worse, the two seats are now occupied.
I called delta and they apploligized but refused to move us back into those seats. We were offered a $50 delta voucher but HOW can this happen?
Its two seats... so it can’t be an Air Marshal... it can’t be for a family with kids because it’s an exit row... I just can’t come up with a scenario of how this can happen. I nearly want to ask the people in the seat tomorrow what their story was. Any ideas?
Wife and I are headed to Vegas tomorrow for our anniversary and I, of course, want to make the flight part of the vacation. For MONTHS I had seats 26b and 26c selected as they are two exit row seats with the lav in front of them so I find them to be private and good for couples.
This morning I checked in for the flight and printed my boarding passes that indicated those seats.... later in the day when I’m checking the upgrade list I see I’ve been MOVED. And, to make it worse, the two seats are now occupied.
I called delta and they apploligized but refused to move us back into those seats. We were offered a $50 delta voucher but HOW can this happen?
Its two seats... so it can’t be an Air Marshal... it can’t be for a family with kids because it’s an exit row... I just can’t come up with a scenario of how this can happen. I nearly want to ask the people in the seat tomorrow what their story was. Any ideas?
That would be helpful