Not true -Delta has indicated to me there will be NO global upgrades to Delta Suites?
#16
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,748
Hi everyone, wanted to clear up any confusion surrounding Delta One suite upgrades. Diamond Medallion Members can use one Global Upgrade Certificate to upgrade directly to a Delta One suite from any cabin of service offered on the flight – including Main Cabin (excluding Basic Economy).
#17
Original Poster
Join Date: May 2015
Programs: BA LTG, Bonvoy LTT, Delta Plat, VA Gold, Hyatt Globalist, Hilton Gold, IHG Diamond
Posts: 26
Great to get the formal response from Delta... but I'd like to understand why I've been told on Twitter that the Delta One Suites 'may not be available', and by two agents that they can't process global upgrades into Delta One Suites as 'there's no booking class available' for those upgrades. And then the email response this morning indicating there are no upgrades to Delta One Suites
So, while I understand the formal position is that GUC's can be used for Delta One Suites, what's the reason why I'm being told that they can't practically do so by multiple people? And how is Delta going to remedy this messaging that we're being told?
So, while I understand the formal position is that GUC's can be used for Delta One Suites, what's the reason why I'm being told that they can't practically do so by multiple people? And how is Delta going to remedy this messaging that we're being told?
#18
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,947
Thanks for the clarification and keep it up! 👍
#19
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,947
Great to get the formal response from Delta... but I'd like to understand why I've been told on Twitter that the Delta One Suites 'may not be available', and by two agents that they can't process global upgrades into Delta One Suites as 'there's no booking class available' for those upgrades. And then the email response this morning indicating there are no upgrades to Delta One Suites
So, while I understand the formal position is that GUC's can be used for Delta One Suites, what's the reason why I'm being told that they can't practically do so by multiple people? And how is Delta going to remedy this messaging that we're being told?
So, while I understand the formal position is that GUC's can be used for Delta One Suites, what's the reason why I'm being told that they can't practically do so by multiple people? And how is Delta going to remedy this messaging that we're being told?
#21
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,947
#22
Join Date: Dec 2014
Programs: HHonors Gold, Hertz 5*, SPG Gold, AMEX Plat, buys Spirit tickets at the airport ticket counter ;-)
Posts: 498
So how does one apply a GUC to get from main cabin to D1 without getting stuck in DPS/PE? Do you specify somewhere that you only want to upgrade to go towards the J cabin rather than W cabin?
#23
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,947
(Similarly, if you only want to confirm the upgrade if it’s available on the long haul segment, that’s a request you can make as well.)
#24
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,193
It should be the same upgrade class as other D1, which is OY.
Looking at the T&Cs, it states:
"Certificate may be used to upgrade...operated flights on published fares booked in P, A, G, W, Y, B, M, H, Q, K, L, U, T, X or V class and upgrade into RY/OY class."
Applicable upgrade booking classes for cabins are: OY, RY, SY
Also per the posted waitlist info on the DL website:
https://www.delta.com/content/www/en...ml#waitlisting
There is nothing that excludes D1 on the A350. They are still D1 and the difference between D1 seats is not broken out.
Looking at the T&Cs, it states:
"Certificate may be used to upgrade...operated flights on published fares booked in P, A, G, W, Y, B, M, H, Q, K, L, U, T, X or V class and upgrade into RY/OY class."
Applicable upgrade booking classes for cabins are: OY, RY, SY
Also per the posted waitlist info on the DL website:
https://www.delta.com/content/www/en...ml#waitlisting
There is nothing that excludes D1 on the A350. They are still D1 and the difference between D1 seats is not broken out.
#25
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
I have successfully waitlisted for Delta one on DTW-NRT. I was booked in Premium select.
It will likely be a day of departure or gate clearing on this route. I will report back on my success.
It will likely be a day of departure or gate clearing on this route. I will report back on my success.
#28
FlyerTalk Evangelist
Join Date: Sep 2002
Location: IND
Programs: DL PM & 2MM™, Lifetime HHonors Diamond
Posts: 20,889
#29
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
In my experience, if the agent seems at all confused, or needs to put you on hold, you're in for trouble. It's probably best to tell that agent "never mind, please just leave things as they are" and then hang up and call again, hoping to find an agent that understands how to do this.
#30
Join Date: Sep 2011
Location: MLB
Programs: DL DM/2.9M, AA EXP, *A Gold
Posts: 245
Early on after the A350 announcement, they weren't selling seats at all because of the crazy high prices they were attempting. Now the J fares are down by about 40% from when we booked, and the seats are going away quickly. It will definitely go to the gate - if there are even any seats left by then.
HUCA if you aren't getting these GUCs to work on the A350. It is definitely possible. I don't have any official source for this - so I could be mistaken - but Delta One is Delta One, regardless of what aircraft. Revenue fare codes being sold include C, D, Z, I, J, just like the D1 cabin in any other aircraft. Award fare code is O. I expect the GUC upgrade fare code will be OY just like it is for other aircraft.