Delta removes checkin from their mobile app
Oct 16, 2017, 3:48 am
#91
Join Date: Dec 2014
Programs: DL DM, HH Diamond
Posts: 21
Buggy for me
So I upgraded my app, iOS on 11.2, iPhone 8+ Received the notification “your checked in” t- 24. Opened the app and added checked bag to the “Today” screen. So far so good. Then swiped to second leg...no BP and asking to check in. Did so, still no BP on second leg of “Today” screen. Guess I’ll go back to paper today.
Oct 16, 2017, 9:11 am
#92
Join Date: Jun 2010
Location: Maryland
Programs: DL-Diamond, Marriott Titanium
Posts: 459
Looks like Android update came through today
I initially hesitated but don't think I will mind, particularly for super early flights where I'm unlikely to be awake 24hrs b4 to check in,
I initially hesitated but don't think I will mind, particularly for super early flights where I'm unlikely to be awake 24hrs b4 to check in,
Oct 16, 2017, 9:28 am
#93
Join Date: Jun 2010
Location: Austin, TX
Programs: DL DM; DL AMEX Reserve; HHonors Gold
Posts: 1,984
Oct 17, 2017, 2:07 pm
#94
Join Date: Jul 2006
Location: ATL
Programs: DL - PM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,232
Oct 17, 2017, 2:11 pm
#95
Join Date: Jul 2006
Location: ATL
Programs: DL - PM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,232
Oct 17, 2017, 2:48 pm
#96
Join Date: Jan 2003
Location: Northern Minnesota, US
Programs: DL Diamond, SPG/MR Plat, Kimpton IC, IHG Spire Elite, Hilton Gold
Posts: 659
Fun new issue with this change. Flying today and tomorrow. Since it automatically checked me in for tomorrow’s flight, that flight shows up on my Today tab of the App. Not my real Today’s flight.
Oct 18, 2017, 8:35 am
#100
Join Date: Dec 2010
Location: CMH
Programs: Delta SkyMiles (Silver), AAdvantage, Sun Country, FmrUS Airways Dividend Miles, Northwest WorldPerks
Posts: 353
If you're on an older phone (I use a Galaxy S4 Mini), you can't update to the new version because it's not compatible. The app functions until you go to look at your itinerary, at which point the update is prompted.
I called DL tech support last night and apparently there will be a compatible version with phones from the ancient times of 2014 at some point soon.
I called DL tech support last night and apparently there will be a compatible version with phones from the ancient times of 2014 at some point soon.
Oct 18, 2017, 9:17 am
#101
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,166
I can see this creating confusion now with some pax... when they see 'your boarding pass is available' they may just think, oh good I don't have to do anything and then go to the airport and discover they weren't actually checked in and its too late.
Oct 18, 2017, 1:11 pm
#102
Join Date: Sep 2016
Location: LAX/BUR, RDU
Programs: DL SM, AAdvantage, SPG
Posts: 1,360
Quote from Delta News release
Hopefully people see the notification and actually open the app to see what they need to do. Not doing so would cause more stress and we all know that wasn't their intention 
“Our customers have told us Delta can eliminate some of their stress associated with upcoming travel if they know their boarding pass is ready and can see their seat assignment,” said Rhonda Crawford, Vice President – Global Distribution & Digital Strategy. “Auto check-in provides that peace of mind in a simple, automated solution that also saves valuable time.
Oct 18, 2017, 8:58 pm
#103
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
That's the concern I expressed in another thread. I can just see the angry mobs at the airport of people who assumed that they were checked in and didn't do anything (like open the app) until after the check in deadline had passed.
Nov 29, 2017, 10:48 pm
#104
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,298
I was looking through my App Store updates and it looks like that DL has finally added a feature where you can opt-out of this stupid auto check in in the latest 4.7 update
Nov 29, 2017, 11:37 pm
#105
Join Date: Nov 2010
Location: Seattle, WA
Programs: Hilton, United, Gold DL
Posts: 993