Overnight layover in SEA, intl. flight, what about luggage?
Aug 2, 2018, 5:51 am
#16
Join Date: Jan 2013
Location: MT, USA
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116E2a Change?
Sorry to bump this old thread but has rule 116E2a changed in the last three months? I was told by a supervisor today that I could not check my bags through to ZRH because of a 6.5 hour layover at JFK. My flight to ZRH is the first flight out to that destination FWIW.
To clarify: Flying XXX>MSP>JFK on one ticket and JFK>ZRH on a separate PNR. Supervisor said “Delta had a recent rule change in the last three months which doesn’t allow me to check the bags through”. I explained that my understanding was that it was policy to be able to check luggage all the way through if flying all on delta metal and there is no layover over 24 hours. She said that was not the case and so short checked the bags. Anybody know if the policy really has changed? I would like to have the official policy printed so I can show her as I fly from this small station frequently.
To clarify: Flying XXX>MSP>JFK on one ticket and JFK>ZRH on a separate PNR. Supervisor said “Delta had a recent rule change in the last three months which doesn’t allow me to check the bags through”. I explained that my understanding was that it was policy to be able to check luggage all the way through if flying all on delta metal and there is no layover over 24 hours. She said that was not the case and so short checked the bags. Anybody know if the policy really has changed? I would like to have the official policy printed so I can show her as I fly from this small station frequently.
Aug 2, 2018, 7:34 am
#17
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Over six you can choose to short check. Over 12 you must short check. Agent can confuse the two.
There are exceptions for LHR, CDG, AMS, and ICN allowing bags to transfer up to 23.59
There are exceptions for LHR, CDG, AMS, and ICN allowing bags to transfer up to 23.59
Aug 2, 2018, 8:46 am
#19
Join Date: Jan 2013
Location: MT, USA
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I should also mentioned that the station supervisor did in fact check bags through on the exact same flights about a month ago and she said that she received a bollocking for it and would never do it again as she was fearful of losing her job. Would it matter that we are on separate tickets?
Aug 2, 2018, 9:09 am
#20
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https://www.delta.com/content/www/en...riage-igr.html
Aug 2, 2018, 5:34 pm
#21
Join Date: Jan 2013
Location: MT, USA
Programs: Ex-5C club, Skymiles Gold
Posts: 454
Thanks 3forme and flyerCO for the help. I believe now that the station supervisor was indeed in the wrong and that the rule is indeed 12 hours to be able to check the bags through. I was not able to find any written documentation of this however on the website or in the international CofCs. Clearly not a cut and dry issue.