What's your real line of no return with Delta/SM?
#16
Suspended
Join Date: Dec 2011
Location: RDU
Programs: DL DM, HHonors Diamond, Marriott Platinum, etc etc etc
Posts: 2,341
Was thinking about this in light of the repeated devaluations of SkyMiles and how frequently I read threads saying "No more, I'll dump my Skymiles and move on" after they're announced.
So, just out of curiosity: what's the actual thing Delta could do that would make you leave and switch to another airline as your primary airline?
So, just out of curiosity: what's the actual thing Delta could do that would make you leave and switch to another airline as your primary airline?
#17
FlyerTalk Evangelist
Join Date: May 2008
Location: CHA, MAN;
Programs: Delta DM 1 MM; Hz PC
Posts: 11,169
#18
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Believe it or not I actually am a free agent for each an every trip, technically speaking. I naturally build miles/status with DL simply because reliability/routing/schedule for the price works out best with them the vast majority of the time. But on any given year I will find myself on a couple flights each of AA/UA/WN when the circumstances suit it.
I suppose if DL du-hubbed ATL...
#19
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
Was thinking about this in light of the repeated devaluations of SkyMiles and how frequently I read threads saying "No more, I'll dump my Skymiles and move on" after they're announced.
So, just out of curiosity: what's the actual thing Delta could do that would make you leave and switch to another airline as your primary airline?
So, just out of curiosity: what's the actual thing Delta could do that would make you leave and switch to another airline as your primary airline?
- United, that can't sync gate departure screens, airport departure screens, and app departure times at ORD
- Southwest, that can't reliably do gate change push notifications to the app
- American, which finished its business class lie-flat installations more than three years after Delta, doesn't offer award or broad IROPs rebooking via app or online, and the general crap-storm of delays, cancellations, and inferior baggage handling that is American Eagle/Envoy.
Complaining without changing purchase behavior is just whining.
#20
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,399
Well, I just priced a ticket for my daughter on Delta. The cheapest was $850 no matter what schedule I looked at. The miles equivalent was 11,000 miles, so .77 c per mile. I booked her on JetBlue for $536. I also used my Chase Sapphire Reserve card instead of the Delta Amex that I will soon be canceling - so I got the equivalent of 2412 points redeemable for travel on any airline worth exactly $24.12 or $16.08 in cold cash as opposed to 836 RDM, worth $12.88 at that point value of .77 cpm and redeemable only on Delta flights.
I do not believe in the idiotic concept of "loyalty" to a corporation. I choose airlines, credit cards and flights purely on my own calculus of value. That calculus is daily drifting away from Delta and its co-branded products.
I do not believe in the idiotic concept of "loyalty" to a corporation. I choose airlines, credit cards and flights purely on my own calculus of value. That calculus is daily drifting away from Delta and its co-branded products.
#21
Join Date: Jul 2012
Posts: 1,079
There's something wrong with your arithmetic. If you pay 11,000 miles for an award ticket and miles are worth one (1) cent each, so more than 0.77 cents per mile, it would be equivalent to a ticket cost of $110. Many of us would be glad to use 11,000 miles to avoid paying about $500.
#22
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,399
To answer the question in the thread title: If DL de-hubs my hub, I would no longer be a hub captive. Bye-bye fortress.
#23
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,633
DL is the best of the bad options...from my home city, DL is as good if not better than the other options for the places I typically travel. I expect much more WN next year though as they add a new nonstop flight to a city that encompasses >50% of my business travel.
#24
Join Date: Dec 2011
Location: MSP
Programs: DL DM, HHonors Diamond
Posts: 610
Exactly. Actually more and more of my travel requires connections anyway. If the "enhancements" continue I'll consider moving to AA. I am going to spend the travel money no matter what. We'll see what airline gets my DM spend next year.
#25
Join Date: Aug 2003
Location: SLC, UT USA
Programs: DL DM, Marriott Platinum, Formerly UA 1P/Gold, Hilton Gold
Posts: 215
Hub Captive
I have to fly for work regularly and I'm hub captive.
I like AS and they serve many of the west coast markets I fly to, but not all. DL has superior schedules and all direct flights, so I remain.
I would actively start looking for other options if DL switched to the WN model of no reserved seat and cattle call boarding. Short of that, I will remain DL #1 with AS as my backup.
FCM and the changes to the DM qualification don't negatively affect me - in fact I think they make my life better. The routes I fly are always elite-heavy and my upgrade % is less than 50%, so spending $40 for FCM to knock the 10 people ahead of me off the UG list looks attractive now. I will qualify for DM for the first time ever next month, and I typically spend > $20K (yes, it's 80% other people's money) per year, so thinning the DM herd is attractive to me.
As a side note, DL are far superior to UA when I flew them as a hub captive in DEN.
I like AS and they serve many of the west coast markets I fly to, but not all. DL has superior schedules and all direct flights, so I remain.
I would actively start looking for other options if DL switched to the WN model of no reserved seat and cattle call boarding. Short of that, I will remain DL #1 with AS as my backup.
FCM and the changes to the DM qualification don't negatively affect me - in fact I think they make my life better. The routes I fly are always elite-heavy and my upgrade % is less than 50%, so spending $40 for FCM to knock the 10 people ahead of me off the UG list looks attractive now. I will qualify for DM for the first time ever next month, and I typically spend > $20K (yes, it's 80% other people's money) per year, so thinning the DM herd is attractive to me.
As a side note, DL are far superior to UA when I flew them as a hub captive in DEN.
#26
Join Date: Nov 2006
Location: SLC & NYC
Programs: Diamond Medallion, Delta Million Miler, Hyatt Globalist
Posts: 674
Was thinking about this in light of the repeated devaluations of SkyMiles and how frequently I read threads saying "No more, I'll dump my Skymiles and move on" after they're announced.
So, just out of curiosity: what's the actual thing Delta could do that would make you leave and switch to another airline as your primary airline?
So, just out of curiosity: what's the actual thing Delta could do that would make you leave and switch to another airline as your primary airline?
#27
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
Exactly.
For all the doom and gloom of manufactured elites, DL seems to be doing just fine moving in the current direction.
http://ir.delta.com/news-and-events/...t/default.aspx
There is no longer gross over-capacity in the market. If you look at why the FFP was started and compare it to system over-capacity, you will see why they are currently going down this road.
For all the doom and gloom of manufactured elites, DL seems to be doing just fine moving in the current direction.
http://ir.delta.com/news-and-events/...t/default.aspx
There is no longer gross over-capacity in the market. If you look at why the FFP was started and compare it to system over-capacity, you will see why they are currently going down this road.
#28
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
I'm out of the game if PM qualification is changed substantially to make it impossible for me. I will be DM soon but given my status as a regional road warrior, getting 125K MQM most years is not terribly feasible so as long as I can keep PM and the C+ product stays reasonably the same (given low UG% on my road warrior routes), then I'm fine.
#29
Join Date: Jul 2012
Posts: 1,079
Exactly.
For all the doom and gloom of manufactured elites, DL seems to be doing just fine moving in the current direction.
http://ir.delta.com/news-and-events/...t/default.aspx
There is no longer gross over-capacity in the market. If you look at why the FFP was started and compare it to system over-capacity, you will see why they are currently going down this road.
For all the doom and gloom of manufactured elites, DL seems to be doing just fine moving in the current direction.
http://ir.delta.com/news-and-events/...t/default.aspx
There is no longer gross over-capacity in the market. If you look at why the FFP was started and compare it to system over-capacity, you will see why they are currently going down this road.
#30
Join Date: Dec 2002
Location: Bloomfield, MI, USA
Programs: DL Gold
Posts: 694
This. since DTW is by far my most convenient airport and as I'm deathly allergic to connections because of traveling with someone in a wheelchair, DL's service would have to be really bad before we would bail. We don't fly near enough for status, so devaluations to the Medallion program have no effect on us.