DCA SC Refresh Complete [after partial closure]
#31
Join Date: Dec 2002
Location: Pleasant Prairie, WI USA DL FO (until 2/04), NW silver '03, NW gold '04+'05 Plat '06+ (thanks, Leo!), DL SkyClub
Programs: DL Plat/ Million Miler, AS, Hilton, Marriott Bonvoy, Piggly Wiggly Pig Points
Posts: 2,233
The most critical need at DCA is upgrading the food offerings. IMHO, they could put in a self-service bar! I haven't seen the bar crowded all that often but the club could use more room. Apart from that it's a good club.
#32
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,298
I've seen twenty people in line to get drinks with the line stretching back halfway across the club at DCA.
#33
Join Date: Dec 2002
Location: Pleasant Prairie, WI USA DL FO (until 2/04), NW silver '03, NW gold '04+'05 Plat '06+ (thanks, Leo!), DL SkyClub
Programs: DL Plat/ Million Miler, AS, Hilton, Marriott Bonvoy, Piggly Wiggly Pig Points
Posts: 2,233
Some of this crowding is DL's fault, sad to say. Those of us who don't (or in my case, rarely) drink alcohol still have to grovel up to the bar in most clubs for a soda in those clubs without a dispenser.
#34
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,298
However, the longer lines cause less soda and less alcohol to be consumed, saving DL money. Maybe it's deliberate.
#35
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
Dang it! I booked DCA>MSN this Friday partially because of the direct flight and partially because of having some time before the flight to enjoy a sip in the lounge. My work is in Baltimore so it's a bit of a hike to DCA for the direct. I probably would have flown BWI>DTW>MSN if I had known.
#36
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,298
If you're DM you can try to SDC onto the BWI connection using the (unpublished?) co-terminal benefit. Note that SDC from a nonstop onto a connection is allowed but not the reverse.
IIRC BWI has (re)opened a lounge that accepts either PP or the AmEx Plat charge card.
IIRC BWI has (re)opened a lounge that accepts either PP or the AmEx Plat charge card.
#37
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
If you're DM you can try to SDC onto the BWI connection using the (unpublished?) co-terminal benefit. Note that SDC from a nonstop onto a connection is allowed but not the reverse.
IIRC BWI has (re)opened a lounge that accepts either PP or the AmEx Plat charge card.
IIRC BWI has (re)opened a lounge that accepts either PP or the AmEx Plat charge card.
#38
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
#39
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,298
#40
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Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
#41
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,298
#42
Suspended
Join Date: Sep 2017
Location: Texas
Programs: AA Plat, DL Gold
Posts: 101
I seriously doubt this is a cost saving measure. The labor of having a human handle every soda plus the extra glasses that need to be washed (usually they give you a clean glass rather than just refilling the glass you already used) would more that outweigh any savings from frustrated customers giving up and skipping a 2nd glass.
#43
Suspended
Join Date: Sep 2017
Location: Texas
Programs: AA Plat, DL Gold
Posts: 101
There is already window seating facing the city. If you moved the bar to the windows, the bar would block the view, wouldn't it??
#44
Join Date: Aug 2015
Location: DCA, LEX
Programs: DL Platinum, Marriott Platinum, Caesars Diamond, K Fund
Posts: 375
Are you familiar with the phrase penny smart dollar foolish?
#45
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
It goes with the aesthetic to not look like McDonald's lobby with public soda fountains, it goes with the service ambience to have staff dispense it since they need soda anyway for their mixed drinks.
The cost of a fountain soda is roughly $0.12 per drink. I have no doubt that those cookies which taunt me or the pimento cheese I can't stop eating in the ATL clubs costs more per serving.
The iced tea costs roughly the same and is freely available but that's because it looks classier in a glass container and the bartenders don't need it.