Pay with miles - change question
#1
FlyerTalk Evangelist
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Join Date: Sep 2002
Location: IND
Programs: DL PM & 2MM™, Lifetime HHonors Diamond
Posts: 20,889
Pay with miles - change question
Turns out pay with miles isn't any easy search term here.
Question: If a trip is cancelled with a 100% PWM, does the amount go back as an e-credit sans the ASC?
Here is what Delta has to say about it but I don't find it exactly clear.
"Except for tickets refunded under Delta's Risk Free Cancellation policy, miles redeemed with Pay with Miles cannot be re-deposited in the member's SkyMiles Account — even for fully refundable fares. In the event of a ticket being reissued, any residual dollar value between the original price of the ticket purchased using full or partial Pay with Miles and the reissued ticket price, can only be returned as a nonrefundable e-credit valid for future transportation. E-credit will be valid for 1 year from original Pay with Miles ticket issue date. Residual e-credit value will follow current Delta e-Credit rules and will not be applicable on non-transportation fees. Pay with Miles unused tickets can be used as an e-Credit when it is a primary exchange document. These Pay with Miles terms and conditions will apply to any ticket purchased using an unused Pay with Miles ticket."
Question: If a trip is cancelled with a 100% PWM, does the amount go back as an e-credit sans the ASC?
Here is what Delta has to say about it but I don't find it exactly clear.
"Except for tickets refunded under Delta's Risk Free Cancellation policy, miles redeemed with Pay with Miles cannot be re-deposited in the member's SkyMiles Account — even for fully refundable fares. In the event of a ticket being reissued, any residual dollar value between the original price of the ticket purchased using full or partial Pay with Miles and the reissued ticket price, can only be returned as a nonrefundable e-credit valid for future transportation. E-credit will be valid for 1 year from original Pay with Miles ticket issue date. Residual e-credit value will follow current Delta e-Credit rules and will not be applicable on non-transportation fees. Pay with Miles unused tickets can be used as an e-Credit when it is a primary exchange document. These Pay with Miles terms and conditions will apply to any ticket purchased using an unused Pay with Miles ticket."
#2
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
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#4
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Join Date: Sep 2002
Location: IND
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Administrative Service Charge (change fee).
#5
Join Date: Jan 2008
Location: SJC/YUL
Programs: DL PM, Marriott Gold
Posts: 3,878
You'll get an e-credit for the full value, minus the change fee. PWM is NOT a get-out-of-change-fee-free card.
I can't say that I have experience to back up the above statement, but I'm pretty sure it's right, based on common sense.
I can't say that I have experience to back up the above statement, but I'm pretty sure it's right, based on common sense.
#6
FlyerTalk Evangelist
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Join Date: Sep 2002
Location: IND
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Nor am I expecting it to be. Thanks for the info.
#7
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Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
concur
a couple years ago I booked a $109 positioning flight for an AS MR using 10k miles and $9 ... wound up not needing the MR (free cancel, having made MVPG on regular travel ^) but lost the DL miles
a couple years ago I booked a $109 positioning flight for an AS MR using 10k miles and $9 ... wound up not needing the MR (free cancel, having made MVPG on regular travel ^) but lost the DL miles