Connecting on separate (all delta) tickets
Sep 11, 2017, 2:49 pm
#1
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Join Date: Sep 2011
Location: NYC
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Connecting on separate (all delta) tickets
I booked tickets from KOA to LAX on delta using virgin Atlantic miles. No availability of course to book LAX to final destination (NY). If I buy a cash ticket from LAX to NY on delta, in the event our first flight is late and we miss our second flight, will delta still rebook us, or are we out of luck because the tickets are booked separately? I'm planning a longish (5 hours) layover but just in case. Thanks!
Sep 11, 2017, 4:20 pm
#2
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DM phone agents have told me that DL would rebook me in such cases.
However, assuming that you can fly on the same day, at worst you'd be eligible for SDC/SDS if space is available, while if there isn't space, you cannot be rebooked.
I assume that these are one way tickets, with the domestic segment after the international flight, right? RTs or changes to an partner ticket would be more complicated.
However, I'd be concerned about whether DL can see your DL operated flight since it used VS miles and presumably VS ticket stock, perhaps VS codeshare flight numbers too. Have you tried to "link" the itineraries?
However, assuming that you can fly on the same day, at worst you'd be eligible for SDC/SDS if space is available, while if there isn't space, you cannot be rebooked.
I assume that these are one way tickets, with the domestic segment after the international flight, right? RTs or changes to an partner ticket would be more complicated.
However, I'd be concerned about whether DL can see your DL operated flight since it used VS miles and presumably VS ticket stock, perhaps VS codeshare flight numbers too. Have you tried to "link" the itineraries?
Sep 11, 2017, 6:34 pm
#3
Original Poster
Join Date: Sep 2011
Location: NYC
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DM phone agents have told me that DL would rebook me in such cases.
However, assuming that you can fly on the same day, at worst you'd be eligible for SDC/SDS if space is available, while if there isn't space, you cannot be rebooked.
I assume that these are one way tickets, with the domestic segment after the international flight, right? RTs or changes to an partner ticket would be more complicated.
However, I'd be concerned about whether DL can see your DL operated flight since it used VS miles and presumably VS ticket stock, perhaps VS codeshare flight numbers too. Have you tried to "link" the itineraries?
However, assuming that you can fly on the same day, at worst you'd be eligible for SDC/SDS if space is available, while if there isn't space, you cannot be rebooked.
I assume that these are one way tickets, with the domestic segment after the international flight, right? RTs or changes to an partner ticket would be more complicated.
However, I'd be concerned about whether DL can see your DL operated flight since it used VS miles and presumably VS ticket stock, perhaps VS codeshare flight numbers too. Have you tried to "link" the itineraries?
Sep 11, 2017, 6:58 pm
#4
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Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
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DM phone agents have told me that DL would rebook me in such cases.
However, assuming that you can fly on the same day, at worst you'd be eligible for SDC/SDS if space is available, while if there isn't space, you cannot be rebooked.
I assume that these are one way tickets, with the domestic segment after the international flight, right? RTs or changes to an partner ticket would be more complicated.
However, I'd be concerned about whether DL can see your DL operated flight since it used VS miles and presumably VS ticket stock, perhaps VS codeshare flight numbers too. Have you tried to "link" the itineraries?
However, assuming that you can fly on the same day, at worst you'd be eligible for SDC/SDS if space is available, while if there isn't space, you cannot be rebooked.
I assume that these are one way tickets, with the domestic segment after the international flight, right? RTs or changes to an partner ticket would be more complicated.
However, I'd be concerned about whether DL can see your DL operated flight since it used VS miles and presumably VS ticket stock, perhaps VS codeshare flight numbers too. Have you tried to "link" the itineraries?
Sep 11, 2017, 7:49 pm
#5
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Is this true for VS as well as SkyTeam partners? As a standalone VS award ticket, it would still have VS ticket stock and a VS PNR, so my concern about whether DL can see the ticket still holds.
Sep 11, 2017, 8:07 pm
#6
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Also would cause issues with partners. Ie the AF example means that as a DL FF you can book an award on Air Seychelles because the AF codeshare has reward inventory.
Sep 12, 2017, 6:25 am
#8
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Join Date: Sep 2011
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Thanks everyone. So I have a J award ticket on Delta from Hawaii to LA. I booked the ticket using VS miles but it's delta operated and not a codeshare. It's just a partner award booked on the VS side. I plan to have a 5 hour or so layover and then purchase a cash D1 ticket on delta.com from LA to NYC. I can ask them to link itineraries. I understand our bags can be checked through to NYC but in the event of a misconnect, would we be OK? Maybe?
Sep 12, 2017, 6:35 am
#9
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Be careful of the use of the word "connection". What you propose is not a "connection" but two entirely separate itineraries.
DL, as a general policy matter will rebook if you no show for your second ticket because of a delay it caused, but it is not obligated to do so. However, it can be a time-consuming and frustrating process while DL reinstates the cancelled no show ticket and locates space. You may also have quite a wait for D1 space and the potential of lousy Y seats because that is all that is left (if you need to fly immediately).
"Linking" does nothing. It is simply a note in the PNR notes with the other e-ticket number. Auto-rebooking and all the features of a connection won't work and the notes are only useful if an agent opens and reads them. But, you will be standing there to explain.
With that said, separate tickets is the only option here.
For what it is worth, how you paid for the award tickets, e.g. with partner miles, is irrelevant. A ticket is a ticket.
DL, as a general policy matter will rebook if you no show for your second ticket because of a delay it caused, but it is not obligated to do so. However, it can be a time-consuming and frustrating process while DL reinstates the cancelled no show ticket and locates space. You may also have quite a wait for D1 space and the potential of lousy Y seats because that is all that is left (if you need to fly immediately).
"Linking" does nothing. It is simply a note in the PNR notes with the other e-ticket number. Auto-rebooking and all the features of a connection won't work and the notes are only useful if an agent opens and reads them. But, you will be standing there to explain.
With that said, separate tickets is the only option here.
For what it is worth, how you paid for the award tickets, e.g. with partner miles, is irrelevant. A ticket is a ticket.
Sep 12, 2017, 6:49 am
#10
Original Poster
Join Date: Sep 2011
Location: NYC
Programs: Delta Gold, SPG Gold, HHonors Gold, UA Gold (status match)
Posts: 777
Be careful of the use of the word "connection". What you propose is not a "connection" but two entirely separate itineraries.
DL, as a general policy matter will rebook if you no show for your second ticket because of a delay it caused, but it is not obligated to do so. However, it can be a time-consuming and frustrating process while DL reinstates the cancelled no show ticket and locates space. You may also have quite a wait for D1 space and the potential of lousy Y seats because that is all that is left (if you need to fly immediately).
"Linking" does nothing. It is simply a note in the PNR notes with the other e-ticket number. Auto-rebooking and all the features of a connection won't work and the notes are only useful if an agent opens and reads them. But, you will be standing there to explain.
With that said, separate tickets is the only option here.
For what it is worth, how you paid for the award tickets, e.g. with partner miles, is irrelevant. A ticket is a ticket.
DL, as a general policy matter will rebook if you no show for your second ticket because of a delay it caused, but it is not obligated to do so. However, it can be a time-consuming and frustrating process while DL reinstates the cancelled no show ticket and locates space. You may also have quite a wait for D1 space and the potential of lousy Y seats because that is all that is left (if you need to fly immediately).
"Linking" does nothing. It is simply a note in the PNR notes with the other e-ticket number. Auto-rebooking and all the features of a connection won't work and the notes are only useful if an agent opens and reads them. But, you will be standing there to explain.
With that said, separate tickets is the only option here.
For what it is worth, how you paid for the award tickets, e.g. with partner miles, is irrelevant. A ticket is a ticket.