What is a Delta "IT" ticket?
Aug 25, 2017, 4:07 am
#1
Used to be guidogh
Original Poster
Join Date: Aug 2012
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What is a Delta "IT" ticket?
What is an IT issued ticket? Anybody an idea?
I am Platinum medallion travel on a V-class ticket.
Yet Delta denies me comfort seating and eligablity for complimentary upgrade on Domestic because its an "IT"ticket.
I have no idea what this is. I have booked this ticket on the KLM website and its a full paid ticket.
I am Platinum medallion travel on a V-class ticket.
Yet Delta denies me comfort seating and eligablity for complimentary upgrade on Domestic because its an "IT"ticket.
I have no idea what this is. I have booked this ticket on the KLM website and its a full paid ticket.
Aug 25, 2017, 4:32 am
#2
Join Date: Nov 2011
Location: Formerly at PIT, now planted near MSP.
Programs: No flights since April 2019 (Medical Issues). Lost all my status.
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New to me. Maybe this helps...
http://www.flyertalk.com/forum/delta...it-ticket.html
http://www.flyertalk.com/forum/delta...it-ticket.html
Aug 25, 2017, 4:56 am
#3
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Join Date: Jul 2003
Posts: 23,053
It appears that you just requested a DL status challenge match. Has the challenge match actually been processed yet and is the system showing you as having DL Plat status?
What, specifically, is the route you are flying? Not all domestic routes are comp upgrade eligible. Also, C+ upgrades work just like F upgrades domestically. You can't simply claim a C+ seat because it is open (any more than you can claim a F seat simply because it is open). It's a separate fare class and there has to be inventory in the upgrade bucket. If the flight is close-in, there may not be available C+ bucket inventory.
What, specifically, is the route you are flying? Not all domestic routes are comp upgrade eligible. Also, C+ upgrades work just like F upgrades domestically. You can't simply claim a C+ seat because it is open (any more than you can claim a F seat simply because it is open). It's a separate fare class and there has to be inventory in the upgrade bucket. If the flight is close-in, there may not be available C+ bucket inventory.
Last edited by xliioper; Aug 25, 2017 at 5:03 am
Aug 25, 2017, 5:05 am
#4
Used to be guidogh
Original Poster
Join Date: Aug 2012
Programs: FB Ultimate, Hertz Platinum, Star Aliiance Gold
Posts: 364
New to me. Maybe this helps...
http://www.flyertalk.com/forum/delta...it-ticket.html
http://www.flyertalk.com/forum/delta...it-ticket.html
Aug 25, 2017, 11:29 am
#7
Used to be guidogh
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Join Date: Aug 2012
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Posts: 364
Aug 25, 2017, 11:47 am
#8
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Have you called and spoken with DL any more regarding this? If you purchased and paid through KLM then it should be a normal ticket.
Are they Delta flight numbers, or KLM codeshares?
Are they Delta flight numbers, or KLM codeshares?
Aug 27, 2017, 9:28 am
#9
Used to be guidogh
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Join Date: Aug 2012
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Posts: 364
KLM marketed flights, Delta operated. Contacted Delta, they were clear.. KLM sold you the ticket, go talk with them.. I think they are right.. Delta isnt to blame for this..