Question on changing a flight
Aug 24, 2017, 11:51 pm
#1
Original Poster
Join Date: Jun 2017
Location: MidSouth
Programs: AA; Delta GM
Posts: 728
Question on changing a flight
I am new Silver Medallion member. We booked a flight BNA to PHX. The relative we were planning to visit no longer wishes to have visitors.
Fine. Whatever. We booked W class fares in Delta Comfort. I'm trying to figure out the change fee. I checked the Delta website, but it didn't give any info (that I could readily find) about change fees for Medallion members. Is it the same fee to change the flight to something else? Or is there a discount for being a Medallion member?
Thanks!
Fine. Whatever. We booked W class fares in Delta Comfort. I'm trying to figure out the change fee. I checked the Delta website, but it didn't give any info (that I could readily find) about change fees for Medallion members. Is it the same fee to change the flight to something else? Or is there a discount for being a Medallion member?
Thanks!
Aug 25, 2017, 12:03 am
#2
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
When I was a platinum member it was $200 change fee for almost all fares that weren't full fares.
Sorry your relative no longer likes you. :-)
Sorry your relative no longer likes you. :-)
Aug 25, 2017, 12:34 am
#3
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,273
The fee does not vary by status, so expect to pay the $200 per person to change or cancel. However, what may be likely to happen to Medallions is being offered a fee waiver by the agent. No rhyme or reason to when this happens - it is purely in their discretion - but it has happened occasionally to people who were not expecting it.
Aug 25, 2017, 8:50 am
#5
Join Date: Apr 2015
Location: SFO
Programs: DL Charter DM/DM/2MM, IHG Diamond Elite
Posts: 1,925
I am new Silver Medallion member. We booked a flight BNA to PHX. The relative we were planning to visit no longer wishes to have visitors.
Fine. Whatever. We booked W class fares in Delta Comfort. I'm trying to figure out the change fee. I checked the Delta website, but it didn't give any info (that I could readily find) about change fees for Medallion members. Is it the same fee to change the flight to something else? Or is there a discount for being a Medallion member?
Thanks!
Fine. Whatever. We booked W class fares in Delta Comfort. I'm trying to figure out the change fee. I checked the Delta website, but it didn't give any info (that I could readily find) about change fees for Medallion members. Is it the same fee to change the flight to something else? Or is there a discount for being a Medallion member?
Thanks!
Aug 25, 2017, 9:11 am
#6
Join Date: Jul 2014
Posts: 339
I can speak to being an FO and having the change fee waived on rare (and unexpected) occasion. I've gotten it waived 2x in the past year, once when cancelling a ticket under $200, and once when changing to a flight the next day at the same fare level.
No pattern to it, I also had to pay the fee on two other occasions, but it never hurts to see
No pattern to it, I also had to pay the fee on two other occasions, but it never hurts to see
Aug 25, 2017, 9:24 am
#7
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Presuming that your e-tickets carry a change fee of $200 or more, I would not do anything until closer to the flight time.
If in the meantime, there is a substantial schedule change or the flight is cancelled, you will be entitlted to a full refund of your e-tickets to your original form of payment such as a credit card.
Just be careful that you read the specific terms of the cancellation policy. The policy generally requires cancellation prior to scheduled flight time or you lose the entire ticket value. So, cutting things too close while you sit on hold or your internet service goes on the blink, is a poor idea.
If in the meantime, there is a substantial schedule change or the flight is cancelled, you will be entitlted to a full refund of your e-tickets to your original form of payment such as a credit card.
Just be careful that you read the specific terms of the cancellation policy. The policy generally requires cancellation prior to scheduled flight time or you lose the entire ticket value. So, cutting things too close while you sit on hold or your internet service goes on the blink, is a poor idea.
Aug 25, 2017, 10:57 am
#8
FlyerTalk Evangelist
Join Date: Sep 2002
Location: IND
Programs: DL PM & 2MM™, Lifetime HHonors Diamond
Posts: 20,889
I can speak to being an FO and having the change fee waived on rare (and unexpected) occasion. I've gotten it waived 2x in the past year, once when cancelling a ticket under $200, and once when changing to a flight the next day at the same fare level.
No pattern to it, I also had to pay the fee on two other occasions, but it never hurts to see
No pattern to it, I also had to pay the fee on two other occasions, but it never hurts to see
Aug 25, 2017, 5:08 pm
#9
Join Date: Jul 2014
Posts: 339
If you are batting 50% you are the luckiest person on the planet. Delta does waive change fees unless there is an overriding reason. I have probably paid 200 change fees and waived once when there wasn't an overriding reason but even then the agent thought there was an overriding reason.
In all seriousness though: one of the waived fees when changing to the next day was simply never charged by the agent on the phone, and I got the email while on the phone, so I didn't say anything.
In the other case, I had already checked-in, and got a stomach bug, so I filled out that "cancellation request form" online, and within 4 days I unexpectedly got a call saying I could use the ticket value in the future with the change fee waived. Nice gesture, no idea why
And in the other two cases, I paid. So I don't consider it "that" lucky