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New to Delta - Check in Required for Connecting Flight?

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Old Jul 16, 17, 9:29 am
  #1
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New to Delta - Check in Required for Connecting Flight?

Hi - I just moved to a new city and Delta is the primary carrier in this area. I have some benefits due to SPG status.

I am traveling to a meeting tomorrow and just checked in, and it appears that I did not get checked in for my connecting flight. I have a seat assignment and am a bit confused / surprised that I got this. Is this normal with Delta or am I looking at a potential problem or issue?

Thanks, Sue
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Old Jul 16, 17, 9:39 am
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Originally Posted by smdawheel View Post
Hi - I just moved to a new city and Delta is the primary carrier in this area. I have some benefits due to SPG status.

I am traveling to a meeting tomorrow and just checked in, and it appears that I did not get checked in for my connecting flight. I have a seat assignment and am a bit confused / surprised that I got this. Is this normal with Delta or am I looking at a potential problem or issue?

Thanks, Sue
So you can only print the BP for the first segment, not the second? How long is the connection?
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Old Jul 16, 17, 9:55 am
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Does your boarding pass say "SEAT REQUEST"?
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Old Jul 16, 17, 10:18 am
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I arrive at 711 and flight departs at 0900 through MSP. Online and in email this am it shows seat assignment.
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Old Jul 16, 17, 10:19 am
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Old Jul 16, 17, 10:20 am
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Originally Posted by smdawheel View Post
I arrive at 711 and flight departs at 0900 through MSP. Online and in email this am it shows seat assignment.
So you don't have a seat number for the second segment? If that's the case, the GA for your connecting flight will assign you a seat at the gate.
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Old Jul 16, 17, 10:33 am
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When I sign into my account on-line it shows a seat assignment.
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Old Jul 16, 17, 10:34 am
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I've had this before under some circumstance that eludes my memory right now--it works out fine, just go to the gate and they will give you a BP.
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Old Jul 16, 17, 10:56 am
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It's also the weekend and various system changes invariably screw things up.

Try again later and if unsuccessful, get a bp from either the kiosk or the GA for your first flight. You can also get one from the GA at your second flight.
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Old Jul 16, 17, 10:57 am
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Am curious, what time does your inbound flight from MSP get in?
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Old Jul 16, 17, 11:03 am
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Originally Posted by smdawheel View Post
I arrive at 711 and flight departs at 0900 through MSP. Online and in email this am it shows seat assignment.
Originally Posted by aviatorzz View Post
Am curious, what time does your inbound flight from MSP get in?
According to the post above, OP is scheduled to arrive into MSP at 7:11 and depart at 9:00, so it's certainly a legal connection (assuming that there isn't a schedule change).

I think the OP should try to call DL if the phone queue isn't too long to try to sort this out in advance or at least check whether there's a problem. It might be necessary to talk with a supervisor. They he/she should plan to arrive at the first airport very early and start with the check in counter to try to get someone to print the second boarding pass. This doesn't seem to me to be a "seat request card" situation and it's hard to imagine what might be the source of the problem, but OP should also look at the ticket and reservation carefully to make sure that they exactly match, as well as checking flight status.
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Old Jul 16, 17, 11:16 am
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Booking shows it as sold out but the seatmap says wide open.

Equipment change?
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Old Jul 16, 17, 11:23 am
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Originally Posted by MSPeconomist View Post
According to the post above, OP is scheduled to arrive into MSP at 7:11 and depart at 9:00, so it's certainly a legal connection (assuming that there isn't a schedule change).
Fantastic. You can read!!

I am curious as to what time 711 means. Is it 1911 the night before? or is it 0711 that morning.

Thanks for playing

ETA: Getting someone to repeat what they have said can help in various interactions and since we aren't in front of the person, can help get all surrounding details accounted for, even as small as a time variant.
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Old Jul 16, 17, 11:28 am
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Originally Posted by aviatorzz View Post
Fantastic. You can read!!
But can you?

Originally Posted by aviatorzz View Post
I am curious as to what time 711 means. Is it 1911 the night before? or is it 0711 that morning.
The OP says "traveling to a meeting tomorrow" implying that the travel is all tomorrow morning. Seems very, very, very unlikely to me someone would write the 711/900 times and not mean a normal connection on the same day.
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Old Jul 16, 17, 11:36 am
  #15
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Could it be that the OP checked in more than 24 hours from the departure time of the second flight and can't print a boarding pass for that reason?
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