Why am I being auto-upgraded to C+?
May 18, 2017, 4:08 pm
#1
Original Poster
Join Date: Jan 2007
Programs: Delta PM
Posts: 216
Why am I being auto-upgraded to C+?
PM here. Made two bookings today on corporate site.
Logged in to DL.com to find I had already been upgraded to C+. At first I thought all the new "enhancements" Checked my profile and saw the preference for auto-upgrade still correctly only set to first to avoid the middle seat.
Anyone else getting this or can suggest what I might be missing?
Thanks!
Logged in to DL.com to find I had already been upgraded to C+. At first I thought all the new "enhancements" Checked my profile and saw the preference for auto-upgrade still correctly only set to first to avoid the middle seat.
Anyone else getting this or can suggest what I might be missing?
Thanks!
May 18, 2017, 4:22 pm
#3
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,051
Existing thread ...
http://www.flyertalk.com/forum/delta...upgrade-c.html
Seem's pretty clear to me that upgrade preferences in your profile only apply to flights booked directly on delta.com.
Probably true of other preferences as well (aisle vs. window). Note that you can now downgrade to Main Cabin from C+ through the website if you don't like your seat.
http://www.flyertalk.com/forum/delta...upgrade-c.html
Seem's pretty clear to me that upgrade preferences in your profile only apply to flights booked directly on delta.com.
Probably true of other preferences as well (aisle vs. window). Note that you can now downgrade to Main Cabin from C+ through the website if you don't like your seat.
May 18, 2017, 5:32 pm
#4
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
PM here. Made two bookings today on corporate site.
Logged in to DL.com to find I had already been upgraded to C+. At first I thought all the new "enhancements" Checked my profile and saw the preference for auto-upgrade still correctly only set to first to avoid the middle seat.
Anyone else getting this or can suggest what I might be missing?
Thanks!
Logged in to DL.com to find I had already been upgraded to C+. At first I thought all the new "enhancements" Checked my profile and saw the preference for auto-upgrade still correctly only set to first to avoid the middle seat.
Anyone else getting this or can suggest what I might be missing?
Thanks!
May 18, 2017, 9:16 pm
#7
Join Date: Jan 2007
Location: CHS
Programs: Lots
Posts: 1,012
This has been happening to me the past few weeks when booking through the Amex business engine. Fortunately there is a significant delay before it actually tickets so I can go to delta.com and deselect comfort plus. However if we can revert back to an exit row manually now instead of having to call in that's far less annoying.
May 18, 2017, 9:28 pm
#8
Join Date: Dec 2014
Posts: 1,880
Existing thread ...
http://www.flyertalk.com/forum/delta...upgrade-c.html
Seem's pretty clear to me that upgrade preferences in your profile only apply to flights booked directly on delta.com.
Probably true of other preferences as well (aisle vs. window). Note that you can now downgrade to Main Cabin from C+ through the website if you don't like your seat.
http://www.flyertalk.com/forum/delta...upgrade-c.html
Seem's pretty clear to me that upgrade preferences in your profile only apply to flights booked directly on delta.com.
Probably true of other preferences as well (aisle vs. window). Note that you can now downgrade to Main Cabin from C+ through the website if you don't like your seat.
Good to know you can downgrade now via the website. Do you simply select a non-C+ seat, or do you have to do something else?
May 18, 2017, 9:48 pm
#9
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,051
Just simply select a non-C+ seat. When I did it, it reset both requests to upgrade to C+ and upgrade to FC. So if you want to be eligible for FC upgrades, you need to go back and select that.
May 18, 2017, 11:17 pm
#11
Join Date: Jan 2013
Location: midwest
Programs: DL PM, Marriott Gold
Posts: 920
Weird small bug in DL site (for me, curious if others have this?), that once I've requested C+ and get it, any previously open exit row seats (including the one I was probably in) disappear from the availables. If I were ever to want to move back, do I just pick a 'white' seat, then once that processes, the blue premium seats that aren't taken become visible again? Silly to have to do a two-step, but whocouldaknowed that DL's IT isn't always perfect.
May 18, 2017, 11:31 pm
#12
Join Date: Jan 2013
Location: midwest
Programs: DL PM, Marriott Gold
Posts: 920
Well, hopefully it's just another temporary bug, but as noted in this thread, seat maps are now not showing any open seats except in your current class of service.
So it doesn't currently appear possible to move back to Y after getting W(U)'d.
So it doesn't currently appear possible to move back to Y after getting W(U)'d.
May 19, 2017, 12:53 am
#13
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
Returning to Y w/o a call was a needed fix. Good.
Weird small bug in DL site (for me, curious if others have this?), that once I've requested C+ and get it, any previously open exit row seats (including the one I was probably in) disappear from the availables. If I were ever to want to move back, do I just pick a 'white' seat, then once that processes, the blue premium seats that aren't taken become visible again? Silly to have to do a two-step, but whocouldaknowed that DL's IT isn't always perfect.
Weird small bug in DL site (for me, curious if others have this?), that once I've requested C+ and get it, any previously open exit row seats (including the one I was probably in) disappear from the availables. If I were ever to want to move back, do I just pick a 'white' seat, then once that processes, the blue premium seats that aren't taken become visible again? Silly to have to do a two-step, but whocouldaknowed that DL's IT isn't always perfect.
May 19, 2017, 12:53 am
#14
Join Date: Mar 2013
Programs: IHG Spire
Posts: 163
I checked back around 4 hours later and was able to select an exit window and someone else was apparently instantly "upgraded" into my previous C+ seat.