Automatic Upgrade to C+

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Old May 16, 17, 5:27 am
  #16  
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Originally Posted by PDXLexus View Post
... from the Delta website: "Delta Comfort+ gives you space, with up to 3 more inches...." If Comfort+ only has an additional half inch, they've met the terms of the offer.
that's to legitimize Row 1 on the CRJ-200
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Old May 16, 17, 9:52 am
  #17  
 
Join Date: Jun 2009
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Same thing happened to me last week on Concur - moved me to a middle C+ seat - ugh. Went into my Concur profile today and noticed that I had specified "forward" seat section. I changed that to "don't care" hoping that this was the issue. Booked a ticket today. 5 minutes after my "invoice" came thru from Concur, I went on Delta.com and I had been moved to C+.

Delta should not allow outside programs to over-write preferences.
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Old May 16, 17, 6:30 pm
  #18  
 
Join Date: Jul 2002
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Same thing happened to me last week:

Booking channel (Concur)
- Status (Plat)
- C+ upgrade box not checked off.
- Whether your flights showed "UG available" on the flight selection screens at booking, (yes)
- Outcome: Some flights were 4 legs RT and I hated to but I called Delta, informed them that this was happening more than once, and they stated they would run it up the flagpole. As I was saying I left some c+ seats and had them change others for the exit row.

Glad to know I am not the only one. Am I correct that this is a concur thing?
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Old May 16, 17, 9:25 pm
  #19  
 
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Originally Posted by Steven NH/BOS View Post
Glad to know I am not the only one. Am I correct that this is a concur thing?
Seems like it's at least multiple corporate portals. Same thing happened to me using Egencia.
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Old May 17, 17, 8:05 am
  #20  
 
Join Date: Oct 2009
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The automatic upgrade happened to me on the Delta website, not Concur.

Booking channel: Delta.com
Status: PM
Upgrade box checked.
Upgrade to C+ showed as available.
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Old May 18, 17, 7:46 pm
  #21  
 
Join Date: Mar 2015
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Originally Posted by CarmenOM View Post
The automatic upgrade happened to me on the Delta website, not Concur.

Booking channel: Delta.com
Status: PM
Upgrade box checked.
Upgrade to C+ showed as available.
Working as intended
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