Account weirdness today

Old May 6, 17, 1:16 pm
  #1  
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Account weirdness today

Today, my MQM's dropped to 48K, but I'm now Diamond for next year. My rollover number is also way off. Anyone else seeing errors?
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Old May 6, 17, 1:25 pm
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My account on the app looks fine, exactly as it did early this morning.

How many MQMs should you have and have you already made DM for next year?
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Old May 6, 17, 1:33 pm
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Need to let this thread die before all those that have gotten lucky are no longer so longer

Last edited by MSCOTT8; May 6, 17 at 1:55 pm
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Old May 6, 17, 1:34 pm
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I hate to look a gift horse in the mouth, but I have an extra 15k MQM today.
I have an entry in my account activity dated Dec. 31st 2016, which caused a recalculation of my rollover:

2016 SkyMiles AMEX $30K Threshold MQM - Keep
POSTED ON May 06 2017

I hit $30k in spend on my Reserve card last year around June, $60k around October, and hit $25k spend on my platinum card that posted in January. At the time those 10k MQM hit in January, my rollover changed accordingly (correctly).

Edit: I am 99.99% sure that I deposited those MQMs at the time my statement hit last year. Even if you forget about them, the email states they will be auto-deposited in 90 days

Last edited by krp453; May 6, 17 at 1:39 pm
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Old May 6, 17, 1:38 pm
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Huh, my 2017 MQMs have increased by 15K for no apparent reason. More specifically in my account activity the item showing the amount rolled over from 2016 is now 15K higher. I achieved, and correctly received, both Reserve MQM boosts in 2016 (and it was *not* a situation where I reached it before 12/31 but with a statement date in January) so not sure what's going on.

I've also since dropped the Reserve (may pick it up again later in the year ) so that's not it.

I imagine they will eventually figure it out and retract them, but who knows.

Edit:

Originally Posted by krp453 View Post
I have an entry in my account activity dated Dec. 31st 2016, which caused a recalculation of my rollover:

2016 SkyMiles AMEX $30K Threshold MQM - Keep
POSTED ON May 06 2017
​​​​​​​Same here, including the May 6 date. I'd have to go back and check but fairly sure I didn't actually hit $30k spend until June.
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Old May 6, 17, 1:54 pm
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Same here - expecting a 15K MQM Reserve bonus soon, but usually have to go in and initiate that. Also, it's posting in the total, but does not show up in the itemized account activity.
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Old May 6, 17, 2:33 pm
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Same here. 15K MQMs posted on May 6th. That increased my roll-over and lifetime MQMs. Yippee.... only 793,000 until 6 MM.
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Old May 6, 17, 2:36 pm
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Everything is normal here. No change to any metrics since my last flight.
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Old May 6, 17, 2:40 pm
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Originally Posted by MSCOTT8 View Post
Need to let this thread die before all those that have gotten lucky are no longer so longer
Can we delete this entire thread?

Shhh...
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Old May 6, 17, 2:51 pm
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Originally Posted by Richie-Rich View Post
Can we delete this entire thread?

Shhh...
I thought about this, but if people's MQM totals and status are being affected, it'll likely be hard to keep quiet... It was a BIG surprise when I logged in today
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Old May 6, 17, 3:06 pm
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Originally Posted by MSPeconomist View Post
My account on the app looks fine, exactly as it did early this morning.

How many MQMs should you have and have you already made DM for next year?
I'm down 40,000 mqm. Should be PM. Though showing way more miles for end of last year - nearly 20,000.
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Old May 6, 17, 3:35 pm
  #12  
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Got an extra 15K MQM's in my account. Looking at my account history, I now see two 15K Amex Reserve MQM boosts dated 12/31 instead of the correct single boost. The second one has a post date of today. No point of hushing things up as I'm guessing they are already aware and will likely correct shortly.
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Old May 6, 17, 3:46 pm
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Originally Posted by Zorak View Post
I imagine they will eventually figure it out and retract them, but who knows.
Ya can't have any cubic zirconia running around masquerading as a genuine Diamond!
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Old May 6, 17, 9:23 pm
  #14  
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Nothing has changed on mine. Zeroes across the board.
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Old May 6, 17, 9:39 pm
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I am up 30k today? I am not expecting a mqm bonus anytime soon! Wierd? Delete this thread NOW!

Includes 82,030 Rollover MQMs

This was only 52,030 at the end of the year!

I do have 2 Reserve cards...
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Last edited by rdrink25; May 6, 17 at 10:02 pm
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