Account weirdness today

Old May 7, 17, 8:51 pm
  #121  
 
Join Date: Aug 2010
Location: Boston, MA
Programs: DL PM, SPG Platinum
Posts: 616
Was DM in 2016, PM in 2017. I'm lucky if I make silver in 2018. Yet right now, my 2018 status shows DM.
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Old May 7, 17, 9:16 pm
  #122  
 
Join Date: Apr 2011
Location: DC
Programs: DL PM
Posts: 147
Back down to plat for now, rollover MQMs still not sorted though.
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Old May 7, 17, 9:34 pm
  #123  
 
Join Date: Nov 2015
Programs: DL PM, Marriott Plat, HH Diamond
Posts: 813
Bumped back down to previous level:
pharmawalk is offline  
Old May 7, 17, 9:58 pm
  #124  
Original Member
 
Join Date: May 1998
Location: Raleigh, NC, US
Programs: Delta Platinum
Posts: 296
Back to Platinum but rollover miles not correct.
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Old May 7, 17, 11:54 pm
  #125  
FlyerTalk Evangelist
 
Join Date: Jun 2015
Location: SFO/SJC, BWI
Programs: :rolleyes:, DL DM, Mlife Noir, TR 7*, Marriott Tit, UA Gold
Posts: 12,824
Like others I received a 2nd bump earlier today and now have an extra 30K of rollover MQMs. Unlike others these have not yet been clawed back (ssshhh) but in any case I legitimately earned DM for 2017 and still haven't selected my Choice Benefits yet anyway since I haven't needed any of them yet.

Shrug. As long as they don't screw anything up when they eventually take back the 30K I don't really care.
Zorak is online now  
Old May 8, 17, 12:06 am
  #126  
LBJ
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Join Date: Jul 2003
Programs: DL DM
Posts: 13,290
Originally Posted by Zorak View Post
Like others I received a 2nd bump earlier today and now have an extra 30K of rollover MQMs. Unlike others these have not yet been clawed back (ssshhh) but in any case I legitimately earned DM for 2017 and still haven't selected my Choice Benefits yet anyway since I haven't needed any of them yet.

Shrug. As long as they don't screw anything up when they eventually take back the 30K I don't really care.
I suggest you go back and check your Dec 31 activity. The extra boosts have likely been removed (and your MM balance reduced). It's only the rollover MQM amount they have yet to correct. It is also reflected in this year's MQM balance total which has yet to update.

And.. I just logged out and logged back in and now my rollover MQM and MQM balance have been corrected.

Last edited by LBJ; May 8, 17 at 12:14 am
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Old May 8, 17, 12:46 am
  #127  
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Join Date: Jun 2015
Location: SFO/SJC, BWI
Programs: :rolleyes:, DL DM, Mlife Noir, TR 7*, Marriott Tit, UA Gold
Posts: 12,824
Ah, indeed, upon logout/login everything has been corrected now. (Well, the numbers I know about, anyway -- I am far enough away from MM that I don't pay strict attention to it )
Zorak is online now  
Old May 8, 17, 1:56 am
  #128  
 
Join Date: Sep 2010
Programs: DL DM
Posts: 87
Seems like much has been repaired:

- MQM balance back to where it was prior to this weekend
- MM balance went up by 30K with the phantom increases; now only 15K of those miles taken away. I don't care where this ends up since am within 75k of 1MM anyway
- I made a choice benefits election for $200 Delta travel certificate and that is still in my account. However, I will be hitting the Platinum threshold in 2 weeks anyway, so no real difference if they take it back. I would get it again in 2 weeks. I would guess that they would not let me select another choice benefit when i "reearn" (or is it "really earn") Platinum. Doubt there will be any double dipping going on here. If Delta does allow me to have TWO $200 travel certificates, I will take them. [moral police, feel free to give your thoughts]
- even though the MQM issue has been fixed, according to delta.com I remain a Platinum Medallion for 2018 with about 73k miles earned

So in total, where am I "ahead" as of now, pending more fixes:
1. Platinum Medallion for 2018; what does this mean to me - nothing, since I will get that anyway
2. 15K additional miles toward 1MM miles (all else on accrual was changed)
3. platinum choice benefit made; chance to double dip when "actually" qualify by hitting 75k threshold. More likely, they'; either take the benefit back, or when I reach Platinum threshold, the website will indicate that my Choice Benefit has been selected

Lastly, what is the best possible benefit to me?
Assuming that I won't get to double dip on choice benefits seeing that as highly unlikely, perhaps an extra 15K miles toward MM based on where it all stands now.
FlyFromDTW is offline  
Old May 8, 17, 4:35 am
  #129  
 
Join Date: Oct 2016
Programs: DL DM
Posts: 23
Originally Posted by FlyFromDTW View Post
Seems like much has been repaired:

- MQM balance back to where it was prior to this weekend
- MM balance went up by 30K with the phantom increases; now only 15K of those miles taken away. I don't care where this ends up since am within 75k of 1MM anyway
- I made a choice benefits election for $200 Delta travel certificate and that is still in my account. However, I will be hitting the Platinum threshold in 2 weeks anyway, so no real difference if they take it back. I would get it again in 2 weeks. I would guess that they would not let me select another choice benefit when i "reearn" (or is it "really earn") Platinum. Doubt there will be any double dipping going on here. If Delta does allow me to have TWO $200 travel certificates, I will take them. [moral police, feel free to give your thoughts]
- even though the MQM issue has been fixed, according to delta.com I remain a Platinum Medallion for 2018 with about 73k miles earned

So in total, where am I "ahead" as of now, pending more fixes:
1. Platinum Medallion for 2018; what does this mean to me - nothing, since I will get that anyway
2. 15K additional miles toward 1MM miles (all else on accrual was changed)
3. platinum choice benefit made; chance to double dip when "actually" qualify by hitting 75k threshold. More likely, they'; either take the benefit back, or when I reach Platinum threshold, the website will indicate that my Choice Benefit has been selected

Lastly, what is the best possible benefit to me?
Assuming that I won't get to double dip on choice benefits seeing that as highly unlikely, perhaps an extra 15K miles toward MM based on where it all stands now.
Why don't you people just post a check list of things Delta has or hasn't corrected yet, so they know what else they need to rectify.

Ohh Wait....
MSCOTT8 is offline  
Old May 8, 17, 5:19 am
  #130  
 
Join Date: Sep 2015
Location: Atlanta, GA
Posts: 12
After logging in and out of both my desktop and my phone app, my Delta status/numbers are completely different on both. Guess they have more work to do.

And anyone who thinks we're giving this all away to Delta - they will figure stuff like this out whether they're reading this or not. They knew all this was happening hours before this thread even started, I'd guess.
mdemmons is offline  
Old May 8, 17, 5:20 am
  #131  
 
Join Date: Sep 2014
Location: CVG
Programs: DL DM, 2MM, Bonvoy Lifetime Titanium Elite
Posts: 69
MQMs are fixed. Status is fixed for 2017 back to PM, but while I am close to earning PM for 2018, it already says I have it. I redeemed by DM choice benefits yesterday. They are still in my wallet.
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Old May 8, 17, 6:24 am
  #132  
 
Join Date: May 2010
Location: BOS, NYC
Programs: DL Plat, HH Diamond, SPG Gold, Hertz Gold
Posts: 571
Another data point from me. MQMs are correct again like everyone else, and I'm back down to Platinum. However my 8 RUCs, 25,000 bonus miles, 8 drink vouchers, and SkyClub membership are all still available. Everyday that passes I get a little more hopeful that we will get lucky and get to keep our choice benefits. Since this happened to a fairly specific group, and I would guess the majority didn't select their choice benefits in time before they were rolled back, maybe DL just says screws it, let them keep em.
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Old May 8, 17, 7:12 am
  #133  
 
Join Date: Jun 2012
Location: Atlanta
Programs: Delta Diamond; HHonors Diamond
Posts: 648
Rats. Delta pulled back the extra 60,000 rollover MQMs that were incorrectly posted to my account this weekend. Hard to complain when the current number is the correct one.
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Old May 8, 17, 7:32 am
  #134  
 
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL PM 1.53MM, Hilton Diamond, IHG Platinum, Avis CHM.
Posts: 7,292
Originally Posted by GatorBlues View Post
Rats. Delta pulled back the extra 60,000 rollover MQMs that were incorrectly posted to my account this weekend. Hard to complain when the current number is the correct one.
Oddly, I got the "DM Status is Yours" e-mail in the wee hours of this a.m.

But my 20K MQMs have been restored, and I am back to having a 2018 status of Silver Medallion. All is as it should be for my account.

I wonder if we will get any sort of follow-up e-mail.

David
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Old May 8, 17, 7:52 am
  #135  
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Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,340
Another data point: My numbers are back today, as well. Still have the SC membership and extra drink chits in My Wallet, but whatever. DM Choice Benefit options are no longer available.
gooselee is offline  

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