Account weirdness today

Old May 8, 17, 10:37 pm
  #181  
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Originally Posted by davetravels View Post
Hey, Java . . .

This video, I think, would hafto be my ALL TIME hands down DYKWIA favorite <that was posted here somewhere before>. I laugh SO FREAKIN' HARD every time I see it! I was actually in tears just now watching it again!


5 minutes later . . . .

I'm crying my eyes out, I'm laughing so hard!!! I haven't watched that in a few years!

I am a DI-YAMOND guest!

They're towing your giraffe!!!

Please take 4:45 and watch it! It's sooooo funny and appropriate!
Somewhat OT, but I was at same FT event where a guy brought an inflatable giraffe to give to Jeff Zidell (Sr VP for SPG/WOH in Hyatt) in reference to this video.
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Old May 8, 17, 11:09 pm
  #182  
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Originally Posted by rdrink25 View Post
Even if Delta takes the RUCs away they will let you sit in the C+ since you are already there. They are not going to take that away FOR SURE.
So much confidence for something we have no control over...

Originally Posted by davetravels View Post
Hey, Java . . .

This video, I think, would hafto be my ALL TIME hands down DYKWIA favorite <that was posted here somewhere before>. I laugh SO FREAKIN' HARD every time I see it! I was actually in tears just now watching it again!

Hotel Check-In, Diamond Member - YouTube

5 minutes later . . . .

I'm crying my eyes out, I'm laughing so hard!!! I haven't watched that in a few years!

I am a DI-YAMOND guest!

They're towing your giraffe!!!

Please take 4:45 and watch it! It's sooooo funny and appropriate!
I love this video! First saw it many years ago when working as a valet/doorman at a hotel. It was and still is perfect.
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Old May 9, 17, 6:47 am
  #183  
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FYI - my understanding is all who chose Choice Benefits during their "fake" status time gets to keep them!

Now don't think this is kindness from the mothership - my guess is Delta IT has no idea how to undo it or they would.

What will be really interesting is when these who got RU & GUs get them again when / if they make PM or DM later this year.
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Old May 9, 17, 7:01 am
  #184  
 
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Keeping Choice Benefits

Originally Posted by Renes Points View Post
FYI - my understanding is all who chose Choice Benefits during their "fake" status time gets to keep them!

Now don't think this is kindness from the mothership - my guess is Delta IT has no idea how to undo it or they would.

What will be really interesting is when these who got RU & GUs get them again when / if they make PM or DM later this year.
I can confirm that if a member chose Choice Benefits they get to keep them. I selected GUCs. I contacted the PM desk, once my 1 day DM expired and booked travel to Europe where I could use the GUCs. I had the agent confirm with the Skymiles desk that the benefits could be used and not revoked. PNR duly noted with comments in case Delta changes their decision.

However, the snafu may have a silver lining for Delta. I have been consistently PM for 18 years. After DM was introduced, there was 1 year that I could have achieved DM status, ending year with 124,538 MQMs in early December. I decided to stay PM, as a result of a job change where the following year, I would travel almost zero. AMEX Reserve plus rollover MQMs ensured PM for an entire year without stepping on a plane....

While I realize getting the DM Choice Benefits was a "mistake", it has inspired me to push for DM this year. Based on current levels and booked trips, I need an additional 18K miles before end of year. Definitely possible!

It is also important to note that I selected DM Choice Benefits for 2017. Assuming I qualify this year for 2018, I hope those Choice Benefits are still available. Time will tell.
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Old May 9, 17, 7:02 am
  #185  
 
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I flew last Thursday, and my miles posted; for some reason, they were withdrawn this morning, and I haven't received credit for my return trip yesterday (Monday 5/8).
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Old May 9, 17, 7:09 am
  #186  
 
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I checked my account yesterday and my MQMs were down by 13,577, which were my rollover MQMs. On 4/20, when I added 15k MQMs from meeting the $30k spend on my Delta Reserve card I had $39+k MQMs. When I checked yesterday after reading about DL taking back wrongly issued MQMs I found my account down to 26k MQMs. I emailed DL TTU & expect to get this resolved quickly.

Last edited by rubesl; May 9, 17 at 12:38 pm
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Old May 9, 17, 7:26 am
  #187  
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Originally Posted by Renes Points View Post
FYI - my understanding is all who chose Choice Benefits during their "fake" status time gets to keep them!

Now don't think this is kindness from the mothership - my guess is Delta IT has no idea how to undo it or they would.

What will be really interesting is when these who got RU & GUs get them again when / if they make PM or DM later this year.
This is disgusting. It's hard enough finding upgrade spaces without losing it to those who did not earn the mistake GUCs and RUCs.
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Old May 9, 17, 7:38 am
  #188  
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Originally Posted by Renes Points View Post
FYI - my understanding is all who chose Choice Benefits during their "fake" status time gets to keep them!

Now don't think this is kindness from the mothership - my guess is Delta IT has no idea how to undo it or they would.

What will be really interesting is when these who got RU & GUs get them again when / if they make PM or DM later this year.
I wonder if ALL CBs get to be kept. I have to imagine it would be easy to identify people who ordered retail gift cards or something and suppress them being mailed?

I still see a SC membership in my account. Pointless since most affected ppl have the Reserve, but I fly OAL a fair amount and oddly if it sticks, it means I would still have SC access even when traipsing around on UA/AA.

What a mess.
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Old May 9, 17, 7:44 am
  #189  
 
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Wow, insane. I feel bad for the real DM's who have a hard enough time using a GUC as it is. It was nice being DM for a day! lol
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Old May 9, 17, 7:53 am
  #190  
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Originally Posted by JayTeaBee View Post
Wow, insane. I feel bad for the real DM's who have a hard enough time using a GUC as it is. It was nice being DM for a day! lol
Unfortunately, apparently DL doesn't feel bad for us (assuming that the post by Renes Points that DL will not be clawing back the goodies is true).
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Old May 9, 17, 8:23 am
  #191  
 
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Originally Posted by MSPeconomist View Post
Unfortunately, apparently DL doesn't feel bad for us (assuming that the post by Renes Points that DL will not be clawing back the goodies is true).
I would be pretty upset by this if I was a DM. I'm a little upset I didn't cash in on the fun but on the other hand somewhat proud of myself for doing the right thing.
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Old May 9, 17, 8:25 am
  #192  
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Some Members may have noticed Medallion Qualification Miles (MQMs) were inadvertently added to their account over the weekend. This was done by mistake when a promotion was loaded incorrectly into our system. Those impacted accounts will soon reflect the accurate MQMs balance and Medallion Status.

If you have any questions or concerns about your account, please contact Delta at 1-800-455-2720.

We apologize for any confusion or inconvenience this may have caused.
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Old May 9, 17, 8:37 am
  #193  
 
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My MQMs are right, but my 2018 status is off.

MQMs: 21,909
MQSs: 8
Card Spend: $25K+
2018 Status: Gold

It doesn't matter since I'm PM and will be PM again in 2018 after some international trips this summer and fall. But I'm currently more than 28,000 MQMs from GM in 2018. In fact, I haven't even qualified for FO yet.
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Old May 9, 17, 8:40 am
  #194  
 
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Originally Posted by SkyMilesTeam View Post
We apologize for any confusion or inconvenience this may have caused.
Airline Rule #1 : Never apologize. It's always the customer's fault. Unless there is a cell phone video.
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Old May 9, 17, 8:41 am
  #195  
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Originally Posted by SkyMilesTeam View Post
Some Members may have noticed Medallion Qualification Miles (MQMs) were inadvertently added to their account over the weekend. This was done by mistake when a promotion was loaded incorrectly into our system. Those impacted accounts will soon reflect the accurate MQMs balance and Medallion Status.

If you have any questions or concerns about your account, please contact Delta at 1-800-455-2720.

We apologize for any confusion or inconvenience this may have caused.
That's fine, but what about any choice benefits that people who were incorrectly credited with MQMs might have claimed? As someone who has earned DM status for real every single year, the hard way, I'm upset and distressed to learn that someone can have GUCs and other published program benefits given in error that could prevent me from being to confirm upgrades. Since DL only released limited numbers of OP/RP (upgrade inventory) seats on flights, if an upgrade is granted to someone who didn't earn it and is not entitled to it according to published program rules, that means that some other elite will be able to confirm an upgrade which they should get according to DL's own rules. [In fact, if all elites requesting the upgrade are able to get it for a given flight, the presence of one or more "fake" DMs/PMs who claimed GUCs/RUCs as choice benefits almost certainly means that some deserving nonrev will be sitting in coach rather than the premium cabin on the flight.]

It's zero sum among customers, but costs DL the same regardless of who sits in those upgrade seats.

Last edited by MSPeconomist; May 9, 17 at 8:48 am Reason: Added material in brackets
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