Delta Raises Maximum VDB Compensation to $9,950 in Vouchers
Apr 14, 2017, 8:49 am
#31
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Imagine the chaos as the hoards swarm the GA after it is announced that volunteers are needed at $10,000 per head.
Apr 14, 2017, 8:52 am
#32
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Apr 14, 2017, 8:54 am
#33
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Apr 14, 2017, 8:55 am
#34
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Realistically, many people can't use such high voucher amounts in a single year. Even $2000 of "free" travel on DL during the next twelve months would be excessive for many people, although of course someone could take the opportunity to make their special trip of a lifetime.
Apr 14, 2017, 8:58 am
#35
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I agree that this is a great idea, although I wonder whether employees will be instructed to avoid using extremely high VDBs and going to IDBs long before hitting the $2000/$9950 limits. I suspect that $9950 is a nice round number proxy for $9999 which might be limited by the number of digits that can be input for this function to avoid expensive fat finger errors.
Realistically, many people can't use such high voucher amounts in a single year. Even $2000 of "free" travel on DL during the next twelve months would be excessive for many people, although of course someone could take the opportunity to make their special trip of a lifetime.
Realistically, many people can't use such high voucher amounts in a single year. Even $2000 of "free" travel on DL during the next twelve months would be excessive for many people, although of course someone could take the opportunity to make their special trip of a lifetime.
Apr 14, 2017, 8:59 am
#36
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I agree that this is a great idea, although I wonder whether employees will be instructed to avoid using extremely high VDBs and going to IDBs long before hitting the $2000/$9950 limits. I suspect that $9950 is a nice round number proxy for $9999 which might be limited by the number of digits that can be input for this function to avoid expensive fat finger errors.
Realistically, many people can't use such high voucher amounts in a single year. Even $2000 of "free" travel on DL during the next twelve months would be excessive for many people, although of course someone could take the opportunity to make their special trip of a lifetime.
Realistically, many people can't use such high voucher amounts in a single year. Even $2000 of "free" travel on DL during the next twelve months would be excessive for many people, although of course someone could take the opportunity to make their special trip of a lifetime.
I can only believe this is a PR move that won't make much of a difference in reality, given agents are certainly going to start low, and can still IDB. Unless this limit increase was paired with an order to go as high as necessary to avoid an IDB essentially at all costs, it's not all that interesting.
Apr 14, 2017, 9:12 am
#38
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MQD has nothing going to do with the value of the ticket. One I believe they go by fare class, but if value is involved the ticket value is the whole fare. MQD breaks it down into an amount based on what % of total distance flown each flight is. If you pay a $100 fare and leg one is 100 miles and leg two is 100 miles each segment is credited $50 MQD. Doesn't mean each coupon only had $50 value or that they account the same amount as MQD for accounting purposes.
Apr 14, 2017, 9:13 am
#39
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Apr 14, 2017, 9:15 am
#40
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MQD has nothing going to do with the value of the ticket. One I believe they go by fare class, but if value is involved the ticket value is the whole fare. MQD breaks it down into an amount based on what % of total distance flown each flight is. If you pay a $100 fare and leg one is 100 miles and leg two is 100 miles each segment is credited $50 MQD. Doesn't mean each coupon only had $50 value or that they account the same amount as MQD for accounting purposes.
I got those numbers from the Base Miles divided by 5. Don't know if that's computed the same way as MQD or not.
Apr 14, 2017, 9:40 am
#42
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I saw this and was quite happily surprised. I agree that it empowers front-line employees and also gives agents a little bit more negotiating room without having to call in a redcoat.
That being said, I do think the $9,950 cap for redcoats extraordinarily high. Somebody who bought a $150 ticket being able to get possibly up to $9,950 in vouchers or whatnot just seems a bit crazy to me (admittedly, I don't know where I would draw the line of crazy or not, but I certainly think $9,950 is well past it).
That being said, I do think the $9,950 cap for redcoats extraordinarily high. Somebody who bought a $150 ticket being able to get possibly up to $9,950 in vouchers or whatnot just seems a bit crazy to me (admittedly, I don't know where I would draw the line of crazy or not, but I certainly think $9,950 is well past it).
I don't think the cap is too high but I am sure now airlines will teach their employees the fine art of reverse auctioneering.
Apr 14, 2017, 10:10 am
#44
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Your chance of getting VDB is best discussed here:
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding ...