206driver

Exactly, great PR, as others have noted the small chance they ever have to pay that amount, and the United incident gets mentioned for a few more days and extends the news cycle on their competitor.

kevindavis338

It makes me want to fly Delta. I'm pretty sure United would be doing the same thing. A person would have to be a moron to turn it down.

MSPeconomist

I agree.....and it's getting lots and lots of good publicity, even if the media are generally about VDB and IDB rules, especially the fact that it is not true that DL$ = US$.

ntr91

This seems to be another one of those things where DL manages to stay ahead of the competition. I just wonder whether either of the other big two will follow suit.

NorthwestFlyer

Delta gives out that high figure but I doubt they will actually dish it out.
Paying that much money on a regular basis is not a sustainable 'Biz Model'.

C W

If you read the thread, Widgets has indicated that the policy is intended to be used to fully eliminate IDB, regardless of how much compensation must be offered.

Also, with regards to the cost of compensation, this Telegraph article points out that if Delta paid $9,950 to every passenger it IDBs in a year it would only cost them only $12 million. The real number will be much lower as they won't need to even get close to $9,950 to eliminate IDB on most flights and since Delta Dollars cost Delta a fraction of their face value.

country_boy

I really don't believe delta's IDB rate. I've been IDB'd three times in 7 months and never got any compensation, and I'm sure my name isn't on the list. The pull your boarding pass before you can pass through security. Once it was blamed on a broken ticket (whatever that is, delta couldn't define the term), Once on weight and balance, and another time they said my reservation was canceled minutes before I passed through center point security. In all cases they were oversold and unable to "reaccomidate" me (Delta speak for delivering the flight purchased.)


Delta policy is if you don't present yourself at the gate 15 minutes prior to departure you aren't entitled to compensation. Awfully nice for TSA to check all boarding passes against the Virginia Ave computers so Delta IDB you at the last minute even with a paper boarding pass.


It's happened twice more (in the past 6 months) but I can't verify the flight was full, and in one case, delta got me on the flight anyway (granted it was the third IDB in 24 hrs and I pitched a screaming fit.)

Widgets

I don't understand what you're saying. How did Delta take your boarding pass from you before going to the security checkpoint? Was this at a foreign airport? And the TSA doesn't compare anything to Delta's ticketing computers. Delta could have a worldwide technology outage and TSA could still screen you, so if TSA delayed you at the checkpoint, that's fully on them alone. IDB compensation isn't due for denied boarding due to weight/balance restrictions on some Delta Connection aircraft.

If you've come close to being involuntarily denied boarding 5 times this year... I just can't believe that's true. Having a screaming fit wouldn't help me believe it. Are you mistaking involuntary denied boarding for arriving late?

SDQBound

I can easily squeeze 5 CDG-JFK-SDQ Z class tickets The usual fare is around $1950 when purchased 50 days out. Of course, the 400 Euros change fee sucks.

davetravels

Sorry, but this city_boy doesn't believe:

THISTHIS

THIS

or THIS

And . . . Welcome to FlyerTalk!

C W

davetravels, you are the only FlyerTalker who can regularly make me laugh uncontrollably at my computer ^^^

Seriously though, I don't believe a bit of this. Doesn't make any sense, especially not being able to get through security. Late check ins, government watchlist, or made up.

MSPeconomist

This shouldn't be possible if you printed the boarding passes (on paper) during OLCI. If it's just an electronic one on your phone, yes it can disappear if DL changes your itinerary. [I've been VIPRed while on route to the airport and ever since I've tried very hard to always get a hard copy of my boarding pass so that I can avoid the long check in lines during IROPs and go directly to the lounge or gate if I don't need to check a bag.] However, I've been told that there are ways to save your electronic boarding pass in your phone so that you can pull it up again regardless of what DL IT does.

C W

You can take a screenshot certainly. I'm not sure if saving it to Wallet on an iPhone prevent Delta from changing it or not.

I always just call the Medallion desk immediately if I have any VIPR or rebooking issues. They usually take care of it faster than anybody at the airport unless I'm already at a Sky Club.

dinanm3atl

iOS/Apple just save it to wallet. That is what I do. It doesn't seem to update like the in app one does.

Or just screenshot. Delete it once the flight posts.

davetravels

If you hava BP <phone screenshot, paper, airport issued slip, or whatever>, and something happens to your reservation before you get to the TSA checkpoint and you're UN-checked in, will the TSA system catch that and deny you passing thru security?