Where to file complain to Delta?
Apr 11, 2017, 12:02 pm
#16
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
They been saying that for at least a couple years. Of course we came to believe DL/KE would never kiss and makeup either. Maybe the mood is in the air after recent screw ups to make some changes flyers want.
Apr 11, 2017, 12:03 pm
#17
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
Anyway . . . . NW carried breakfast / granola type bars in some type of an emergency kit. Did the trick!
I would be surprised if Delta didn't, too.
Apr 11, 2017, 12:09 pm
#18
Join Date: Oct 2012
Location: Toronto, Canada
Programs: Delta DM, Marriott Titanium, Hilton Diamond, National EE, AS MVP Gold 75K, AC 75K
Posts: 1,000
I saw similar thing happen to another passenger on another flight. The FA actually took her tablet/phone out and ask for the passengers skymiles# so she can't help file the complaint for them.
Apr 11, 2017, 1:41 pm
#19
Join Date: Apr 2016
Posts: 1,885
I would think a rational and reasonable person would not assume that they would have enough BoB options onboard for everyone as that would be incredibly wasteful since most people aren't willing to pay money for food. But, then again with the flying masses, you aren't always dealing with rational and reasonable people - in that case, there is plenty of Biscoff sitting around.
Apr 11, 2017, 2:01 pm
#20
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45° North
Programs: DL DM MM, HH Diamond
Posts: 10,196
Days ago my family took SEA-KOA flight. We sat at the back of the plane. When the food cart arrived I asked to buy dinner for my family and was told that the foods were sold out! It was just the first round of food service! How could they not bring enough foods for a 6.5 hours flight? We ended up leaving the plane without having dinner... Luckily we brought enough snacks for kids so they had enough. Where to file complain to Delta to let them know this? Thanks.
Apr 11, 2017, 2:35 pm
#22
Join Date: Apr 2016
Posts: 1,885
^^^ I sure hope so! I have a lot of travel this summer and if its a binary choice, I would much prefer getting to my destination over pre-selecting my meal!
Apr 11, 2017, 2:45 pm
#23
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45° North
Programs: DL DM MM, HH Diamond
Posts: 10,196
- Guaranteed Crew Availability *$1,500 per passenger*
- Roasted Turkey Sandwich *7.99*
Apr 11, 2017, 7:39 pm
#24
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
I wouldn't call DL substantially better than those two.
Apr 11, 2017, 7:46 pm
#25
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
I'll agree in respect to AS. However AA has gone down the toilet in the last year. AW dba AA has really effected what was AA. The CEO seems to think he's running a Spirit type airline and has moved AA in that direction rapidly.