Delta A350 to have Comfort+? CFO says A350 will have 5 classes of service...
Mar 6, 2017, 11:54 pm
#1
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Delta A350 to have Comfort+? CFO says A350 will have 5 classes of service...
12 minute 40 second mark of his presentation at the Raymond James Conference yesterday, http://wsw.com/webcast/rj104/dal/ :
To me this must mean that the new A350s will come with Comfort+ otherwise how else do you get 5 classes of service - Delta One, Premium Select, Comfort+, Main Cabin, Basic Economy, and that's all one could think of, right?
I am quite happy as I know many of us Medallions were concerned we would have lost access to the Comfort+ seats on these new planes. The initial information released about the A350 made it unclear if not doubtful that Comfort+ would be on board.
"We phase out of the 747 by the end of the year and put on the new Airbus A350 product with 5 classes of service including the new Premium Select product in economy."
I am quite happy as I know many of us Medallions were concerned we would have lost access to the Comfort+ seats on these new planes. The initial information released about the A350 made it unclear if not doubtful that Comfort+ would be on board.
Mar 7, 2017, 12:34 am
#2
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Either Paul just broke news that Delta is turning around on its initial announcement that the A350 would not have Comfort+, or he misspoke. I think he may have misspoken because I wouldn't call Basic Economy a class of service. Basic Economy is merely a Main Cabin experience. So even if the A350 includes Comfort+, it would have four classes of service. I certainly hope the A350 will have Comfort+.
Mar 7, 2017, 6:31 am
#3
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I also think that he wouldn't be referring to Basic Economy as a different class of service. It's a highly restrictive booking code but it isn't a different onboard service or cabin.
Perhaps he meant that with the introduction of the A350 that Delta as a company will now offer five classes of service?
Delta One
Premium Select
First Class
Comfort +
Main Cabin
Ugh, I hate the name Premium Select. It sounds like groceries. They should have just kept it Premium.
Perhaps he meant that with the introduction of the A350 that Delta as a company will now offer five classes of service?
Delta One
Premium Select
First Class
Comfort +
Main Cabin
Ugh, I hate the name Premium Select. It sounds like groceries. They should have just kept it Premium.
Mar 7, 2017, 7:21 am
#6
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Either Paul just broke news that Delta is turning around on its initial announcement that the A350 would not have Comfort+, or he misspoke. I think he may have misspoken because I wouldn't call Basic Economy a class of service. Basic Economy is merely a Main Cabin experience. So even if the A350 includes Comfort+, it would have four classes of service. I certainly hope the A350 will have Comfort+.
DL execs, or at least CEO Ed Bastian in his Investor Day presentation, consider these to be separate classes of service. Those are exactly the 5 classes of service essentially spelled out in a graphic.
While I agree with you that there's no meaningful difference once on board between basic economy and main cabin, they are considering it a separate class of service since it appears separately at online purchase and there are more restrictions associated with it (no upgrades, last boarding, no seat selection etc.) to make it a different experience.
Mar 7, 2017, 7:31 am
#7
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I also think that he wouldn't be referring to Basic Economy as a different class of service. It's a highly restrictive booking code but it isn't a different onboard service or cabin.
Perhaps he meant that with the introduction of the A350 that Delta as a company will now offer five classes of service?
Delta One
Premium Select
First Class
Comfort +
Main Cabin
Ugh, I hate the name Premium Select. It sounds like groceries. They should have just kept it Premium.
Perhaps he meant that with the introduction of the A350 that Delta as a company will now offer five classes of service?
Delta One
Premium Select
First Class
Comfort +
Main Cabin
Ugh, I hate the name Premium Select. It sounds like groceries. They should have just kept it Premium.
Mar 7, 2017, 7:39 am
#8
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I certainly hope you're right! I very much want to see C+ on the A350.
Mar 7, 2017, 10:10 am
#11
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Now that I think of it, was it ever really announced that the A350 would definitely not have Comfort+? I know any mention of it was omitted from the Premium Select announcement, but it was never explicitly stated that Comfort+ wouldn't be there right?
Mar 7, 2017, 10:43 am
#12
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I agree that it was left somewhat vague, although I do seem to recall one announcement explicitly stating that the a/c would feature main cabin, PS and D1. I don't think it said no C+, but left it out.
Mar 7, 2017, 10:45 am
#13
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I'm not sure if it was previously announced there would not be C+, but I thought the cabin config was somewhere and C+ was not mentioned... so maybe thats where it came from.
Mar 7, 2017, 5:14 pm
#14
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check out slide #12 (or 13 of 46 in the pdf): http://s1.q4cdn.com/231238688/files/...inal-PRINT.pdf
DL execs, or at least CEO Ed Bastian in his Investor Day presentation, consider these to be separate classes of service. Those are exactly the 5 classes of service essentially spelled out in a graphic.
While I agree with you that there's no meaningful difference once on board between basic economy and main cabin, they are considering it a separate class of service since it appears separately at online purchase and there are more restrictions associated with it (no upgrades, last boarding, no seat selection etc.) to make it a different experience.
DL execs, or at least CEO Ed Bastian in his Investor Day presentation, consider these to be separate classes of service. Those are exactly the 5 classes of service essentially spelled out in a graphic.
While I agree with you that there's no meaningful difference once on board between basic economy and main cabin, they are considering it a separate class of service since it appears separately at online purchase and there are more restrictions associated with it (no upgrades, last boarding, no seat selection etc.) to make it a different experience.
Mar 7, 2017, 6:25 pm
#15
Join Date: Sep 2013
Posts: 466
He misspoke. I count at least 9 classes in this leaked deck.