acrophobia

Do I have to get this taken care of the next time I'm flying internationally, or can I have it taken care of the next time I'm at the airport for a domestic flight?

tvtd

I saw this message maybe three weeks ago and promptly forgot about it as it said the next time I check in either at a kiosk or in the app my passport would be verified. I must have missed whatever screen should have come up in my app, or buried link more than likely. Now I have to wait till next week to do this. First World Problems, I know, but I don't want to stop at a kiosk.

LostSoul

I have the same "Not Yet Verified" warning on my profile but have been able to check in online and get electronic boarding passes for at least 80% of my recent international flights. The only difference I've noticed is that my boarding passes say "INTL - Verify Passport" instead of "DOCS-OK" and (about half the time) I'm paged and asked to show the GA my passport prior to boarding.

As a side note, my profile says "Verify your passport for future use by checking in at a Delta kiosk" but I've done so multiple times and nothing has changed.

Countrygirl

Hi, I just received that "verify your passport" message, too.
Does it mean that I might not be able to print my boarding pass at home or in a hotel overseas for international flights, or that I must use the airport kiosks to scan my passport?
All my passport info does show up in the Delta my profile.
Thanks in advance to anyone who responds.

ND76

I've gotten this message, and what I have done is go into the SkyClub at DCA, hand them my passport, and they "verify" it.

I hear them page people to come up to the podium at the gate for this purpose all the time.

Countrygirl

Hi ND76,
Thank you for your reply.
Why wasn't my passport verified by Delta when I flew internationally just a short time ago? Can I get this done at check-in?
Thanks again to everyone replying.

xliioper

You can still check-in online and print your boarding pass. However, the BP will indicate that verification is needed. It just means an agent has to inspect and verify your passport at some point before you board -- at which point they provide you with a new BP that says "DOCS OK" on it. Even if your passport info has been verified by Delta in your profile, if your return trip begins on another carrier, you will still need to have the DOCS OK check done for the return (at least that is what on experienced last week on an international trip).

tennessetom

Each time you fly internationally your passport needs to be checked prior to boarding to make sure your passport information Entered when you checked in matches your actual passport. You can check in online no problem but you then need to get the passport checked against the information you entered I usually go thru security and scan my passport at a kiosk post security. You can also have your passport verified at the gate or at the sky club. It can be done on the my delta app too by taking a photo of your passport but the effort never seems worth it to me. Only works on the phone app not the iPad app and I think you need to be at the airport like I said more work than it is worth

I think all they are encouraging people to,verify at the kiosk because it makes it easier on the gate agents but if you don't verify and you checked in online the gate agent will call you up. I assume you need to go thru this each time because they need to make sure the info,is correct each time. once in a great while I will get docs ok when I check in online but I attribute this to a tech glitch

nichelle

My profile on Delta.com actually says "verified by Delta". Since it was updated to that status many trips ago, I have not had to verify at the gate/airport.

seawolf

I flew LGA-YUL earlier this week. Passport was presented to gate agent and they swiped it across they keyboard scanner. Website still indicate NOT YET VERIFIED. Do you literally have to check-in at a kiosk?

xliioper

Yes, the Passport verification process for your profile is done on a kiosk. Once verified, your profile will show this.

ExArkie

For what it's worth, my experience: On a recent international trip, I scanned my passport at the kiosk, mostly to see what happened with the "not yet verified" status. After scanning, the status on my account changed to "verified." However, I still had to take my passport to the GA prior to boarding.

Few weeks later, my wife and I were on an international trip. Her profile showed "not yet verified" and mine "verified." Printed the boarding passes at home, hers said "INTL - Verify Passport" and mine said "Docs - OK." On the Delta app, both of our electronic boarding passes showed "INTL - Verify Passport." We had to take both passports to the GA to verify prior to boarding.

Perhaps being on the same PNR with her negated my verification, but I failed to see the advantage to having a verified passport.

jdrtravel

I have done this several times and it only sometimes results in my passport showing as verified. This is not a feature that seems to work well.

wxman22

It's another half baked Delta IT idea.

My profile says not verified, but why would I bother to verify it at Kiosk? I need the passport to check-in on Intl flights anyway, verified or not.

So all DL has done is make another warning we will all ignore since it makes no difference in actual use.

I've had 6 TPAC flights since spring and that's all it ever says. who cares.

TheMiz

I know this is almost a year old but I have a question

I am flying to Rome on AA in a couple days , my questions is while I am at the airport can I get my passport verified by Delta while there or do I have to wait until my Delta flight in a couple months ?