Can you cancel 1-pax in a 2-pax reservation
Feb 14, 2017, 12:46 pm
#1
Suspended
Original Poster
Join Date: Oct 2009
Location: Kan@da
Programs: Anything with sweet spots
Posts: 1,790
Can you cancel 1-pax in a 2-pax reservation ?
Can you cancel 1-pax in a 2-pax Delta-metal reservation* without any fee within 24-hours ? If so, can it be done online ?
*Note: the reservation is paid with a mix of e-certificate and credit card
Thank you
*Note: the reservation is paid with a mix of e-certificate and credit card
Thank you
Last edited by MasterGeek; Feb 14, 2017 at 12:58 pm
Feb 14, 2017, 12:57 pm
#2
Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
Each passenger has a separate ticket (even if on the same PNR) so there is no problem cancelling one within 24 hours to take advantage of the no-fee cancellation benefit. I am not sure if you need to call or not..I would try online and if you can't do it there then call reservations and it will be no issue getting the refund and leaving the other ticket in-tact.
Feb 14, 2017, 1:23 pm
#3
Join Date: Nov 2011
Location: Minneapolis
Programs: DL DM
Posts: 2,233
You will have to call as this would mean that Delta will either have to split the record and cancel one person or "reduce" the record and cancel one person. Either way, neither of those things can be done online.