Pay With Miles Caveat
#16
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,041
"In the event of a valid ticket cancellation under Delta's Risk Free Cancellation policy, the Pay with Miles portion of the fare will be redeposited into the member's SkyMiles account and the paid portion of the fare will be credited back to the credit card."
#17
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,187
Ok, guess it was just with a refundable ticket then where you get the miles in a form of voucher and cash back to your card.
Still seems strange they couldn't do what the OP was trying to do... but even then if it created a voucher, couldn't it immediately be used for the new ticket?
Still seems strange they couldn't do what the OP was trying to do... but even then if it created a voucher, couldn't it immediately be used for the new ticket?
#18
Join Date: Jan 2010
Location: Twin Cities
Programs: Delta DM MM, IHG Plat, Hilton DM, Marriott SE, Emerald EE, Oakdale Gun Club, NRA & GOA Life Member
Posts: 3,870
Slightly off topic but I canceled (no showed) a flight where I used PWM for about 1/3 of the ticket which was more than $200. The voucher for the unused part (the part minus the $200 fee) gave me "cash" for the PWM part of the ticket also. I think the ticket was $660 and I paid $310 and used 35,000 miles. I now have a voucher for $460.