Delta Compensation Definitive Thread
#1141
Join Date: Jan 2008
Location: NYC, MSY
Programs: DL DM, 1.5MM, NEXUS, Sky Club Lifetime, Admirals Club Lifetime, LowValueCustomer everywhere
Posts: 6,447
For perspective, I only got 10k when my flight was cancelled during that crazy weekend last month with hundreds of flight cancellations. I went from a one-stop to a two-stop that arrived 7 hours later than my original booking. Then again, I didn't ask for it, they just gave it to me unprompted.
#1142
Join Date: Jan 2008
Location: NYC, MSY
Programs: DL DM, 1.5MM, NEXUS, Sky Club Lifetime, Admirals Club Lifetime, LowValueCustomer everywhere
Posts: 6,447
For perspective, I only got 10k when my flight was cancelled during that crazy weekend last month with hundreds of flight cancellations. I went from a one-stop to a two-stop that arrived 7 hours later than my original booking. Then again, I didn't ask for it, they just gave it to me unprompted.
#1143
Join Date: Jul 2005
Location: PIT, BWI, or IPT
Programs: Dividend Miles, WorldPerks
Posts: 1,302
For perspective, I only got 10k when my flight was cancelled during that crazy weekend last month with hundreds of flight cancellations. I went from a one-stop to a two-stop that arrived 7 hours later than my original booking. Then again, I didn't ask for it, they just gave it to me unprompted.
#1144
Join Date: Aug 2013
Programs: DL DM 1MM; IHG Diamond Amb
Posts: 190
I rarely use the seat back screens unless I'm on international, mainly load up my iPad with stuff, but I guess I should start checking for proper operation on all my flights....a good way to pad the mileage account apparently, lol.
#1146
Join Date: Jan 2002
Location: RST
Programs: Delta Diamond; Hilton Diamond; Accor Gold
Posts: 4,839
You contacted DL and they offered something. You can ask for more or better yet, ask for what you want the first time around.
20k seems reasonable. But then, I would not likely complain too much anyway.
20k seems reasonable. But then, I would not likely complain too much anyway.
#1147
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
20K RDMs are worth at least $200, so this seems generous to me.
#1150
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
A few years ago flying JFK-LAS, a toilet which was not serviced properly in JFK became inoperable mid-flight, we made a "special landing" to have it repaired. The female pilot proactively got all tickets refunded, DL even phoned me to make my choice of refund payment--cash was not an option, but there were lots of gift card choices, I recollect choosing Amazon.
With the unscheduled stop we were delayed about 1 hour.
With the unscheduled stop we were delayed about 1 hour.
#1151
Join Date: Jan 2022
Programs: DL, UA, AA
Posts: 1,996
A few years ago flying JFK-LAS, a toilet which was not serviced properly in JFK became inoperable mid-flight, we made a "special landing" to have it repaired. The female pilot proactively got all tickets refunded, DL even phoned me to make my choice of refund payment--cash was not an option, but there were lots of gift card choices, I recollect choosing Amazon.
With the unscheduled stop we were delayed about 1 hour.
With the unscheduled stop we were delayed about 1 hour.
#1152
Join Date: Mar 2018
Location: EDI/GLA
Programs: DL 2 MM Unobtainum | UA 1.1MM Gold | MR Bonvoy Titanium
Posts: 2,268
20k miles each is quite reasonable and the sheer tonnage of entitlement on FT these days is shocking if people think they should be compensated any more than the value of their ticket IMHO.
#1154
Join Date: Aug 2007
Programs: DL DM
Posts: 1,079
A few years ago flying JFK-LAS, a toilet which was not serviced properly in JFK became inoperable mid-flight, we made a "special landing" to have it repaired. The female pilot proactively got all tickets refunded, DL even phoned me to make my choice of refund payment--cash was not an option, but there were lots of gift card choices, I recollect choosing Amazon.
With the unscheduled stop we were delayed about 1 hour.
With the unscheduled stop we were delayed about 1 hour.
How many operational toilets where there in the plane?