Delta Compensation Definitive Thread
Aug 6, 2021, 11:17 am
#1081
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
The problem is that with AVOD on flights, few people carry a book or other available reading material with them. If passengers were notified at OLCI that the aircraft would not have operational AVOD, customers could plan accordingly. Even if the announcement were made in the airport, in most places, people could quickly buy something airside, even if the book or magazine might not be their first choice.
Aug 6, 2021, 4:57 pm
#1082
Suspended
Join Date: Jul 2021
Programs: Clan Loganair
Posts: 71
The problem is that with AVOD on flights, few people carry a book or other available reading material with them. If passengers were notified at OLCI that the aircraft would not have operational AVOD, customers could plan accordingly. Even if the announcement were made in the airport, in most places, people could quickly buy something airside, even if the book or magazine might not be their first choice.
Aug 7, 2021, 5:57 am
#1085
Join Date: Oct 2009
Location: ATL
Programs: DL PM 2 Mil Miler, HZ PC, Marriott LT TI, AMB, Hilton Diamond
Posts: 552
Aug 7, 2021, 6:04 am
#1086
Join Date: Oct 2017
Location: PIT/WAS
Programs: Delta GM
Posts: 256
Missed connection 8/6 due to weather. Had to overnight. Then got downgraded to main on the rebooked flight on a paid FC itinerary.
I'm due nothing, correct? Except maybe a goodwill gesture of some skypesos?
I'm due nothing, correct? Except maybe a goodwill gesture of some skypesos?
Aug 7, 2021, 6:13 am
#1087
Join Date: Jul 2017
Programs: Delta Platinum; Hilton Diamond; Marriot Gold
Posts: 1,116
did you voluntarily accept the main cabin downgrade? Or did they not give you the offer to wait until a flight with room was available?
Aug 9, 2021, 2:59 pm
#1088
Join Date: Dec 2002
Location: Washington, DC, Chapel Hill, NC (RDU)
Programs: DL Plat (won't hit DM again) 2MM (2.5), HH Gold, PC Gold, Hyatt Plat
Posts: 5,626
DL 373 - SLC-ATL 8/8 - red eye 330-300
Flight delayed 56 minutes because FAs’ incoming flight was late.
Upgraded to 7J 5 days out.
Lights above windows over rows 5-7 wouldn’t turn off.
FA apologized that because of their late arrival they hadn’t checked to be sure they could turn the light off and said she would request compensation because their app wasn’t working for them to do it.
By the time we landed in ATL 5000 miles had been posted to my account.
I’m satisfied.
Flight delayed 56 minutes because FAs’ incoming flight was late.
Upgraded to 7J 5 days out.
Lights above windows over rows 5-7 wouldn’t turn off.
FA apologized that because of their late arrival they hadn’t checked to be sure they could turn the light off and said she would request compensation because their app wasn’t working for them to do it.
By the time we landed in ATL 5000 miles had been posted to my account.
I’m satisfied.
Aug 9, 2021, 3:39 pm
#1089
Join Date: Apr 2002
Location: Atlanta Metro
Programs: DL , AC, BA, Hhonors Diamond, IH Platinum, Bonvoy Gold, Hyatt Discoverist
Posts: 2,351
I had a flight SFO-ATL recently, and all the reading lights were out. I was reading an actual book, so I kind of needed it. The FA made a couple of attempts to fix it without success, then came by with her little touchpad and asked me to enter my email address to be forwarded on. I assumed they'd throw a few miles at me, but nothing three weeks later.
Should I bother to try to get something? I wasn't outraged or anything; my seatmate kept her window open for me, and I was able to finish my book by kind of holding it up to the last fading rays of the sun. But why not get a few miles if I can?
Should I bother to try to get something? I wasn't outraged or anything; my seatmate kept her window open for me, and I was able to finish my book by kind of holding it up to the last fading rays of the sun. But why not get a few miles if I can?
Aug 26, 2021, 1:00 pm
#1090
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,262
PM on paid first and diversion to Huntsville for weather left me with an unplanned overnight in ATL. Had to accept downgrade for the ATL-VPS leg to get home today and we’re currently at 2.5+ hours and a plane swap over a mechanical on my new flight. (Unplugging it and turning it back on again just generates new error codes)
Weather happens but what’s fair for the downgrade and mechanical?
Weather happens but what’s fair for the downgrade and mechanical?
Aug 26, 2021, 2:11 pm
#1091
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)
Posts: 7,857
PM on paid first and diversion to Huntsville for weather left me with an unplanned overnight in ATL. Had to accept downgrade for the ATL-VPS leg to get home today and we’re currently at 2.5+ hours and a plane swap over a mechanical on my new flight. (Unplugging it and turning it back on again just generates new error codes)
Weather happens but what’s fair for the downgrade and mechanical?
Weather happens but what’s fair for the downgrade and mechanical?
Did Delta pay for your hotel room?
I think fare difference for sure, not sure if the $200 downgrade compensation is due since it is all because of weather.
Suggest you ask for $200 and fare difference - if you get that, call it a win.
Aug 26, 2021, 3:33 pm
#1092
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,262
I didn’t even ask about the hotel. I just booked a room for myself when we were on ground in. Huntsville because I wanted something close in and if I’d waited, the options would be poor
Aug 26, 2021, 7:06 pm
#1093
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,262
Update- and then we sat on the runway for close to an hour and a half because Delta is down to one gate at VPS and an on time flight was at the gate as it was supposed to be. I guess they had a reason they couldn’t get us off the plane via stairs.
Aug 26, 2021, 8:12 pm
#1094
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)
Posts: 7,857
Aug 27, 2021, 7:29 am
#1095
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,262
Got a proactive e-mail this morning that 5000 miles will be deposited into my account in the next three business days for the 1:20 or so tarmac delay on arrival.