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Originally Posted by Banton
(Post 6981845)
What happened was a refund and $100 voucher.
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Delayed 9 hours LIR-ATL - compensation??
Due to a mechanical problem, we were delayed nine hours from LIR - ATL. As a result, our 8am departure departed at 5pm, and we missed our connection to Peru.
Our "tight" plans were to visit Peru for six days, traveling business on an award ticket. Due to the delay, we arrived 24 hours late and lost our first night of prepaid hotel at the Sheraton Lima, as well as our flights to Cusco the next day. LAN was willing to rebook for a fee, but we lost our hotel reservation in Cusco due to our no show. So, we decided to spend the five days visiting various museums and closer sites, and try again next year. Should I ask for compensation of some sort? And if so, what? Thanks for any input. Jes |
Did DL pay for the room and meals at ATL?
Based on the misconnect due to a mechanical problem I think they should. You can send your Peru hotel bills and LAN tickets and see if they will give you a future travel credit but I don't think they have to. |
Delta's not responsible for damages as a result of flight delays other than the mentioned ATL hotel, meals, etc. This mainly beause they have no control over the purpose of a trip and of additional activities. For coverage, you should have had travel insurance which would have made you somewhat whole.
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Flying from Costa Rica to Peru via the US was probably your first mistake.
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Yea! Another compensation thread.
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If DL flight from Europe is Cancelled or Delayed, Compensation Rules & Claim Process
Here's the PDF about how to go about claims under the European Union member states' regulations for delays and cancellations of flights departing the EU states:
http://images.delta.com/delta/pdfs/eu_notice.pdf NON US RESIDENTS: Delta Air Lines Inc. P.O. BOX 548 Hayes UB3 9DU United Kingdom ATT: Administration, EU REG 261 US RESIDENTS: DELTA AIR LINES INC. P.O. BOX 20980 ATLANTA, GA. 30320-9908 ATT: EXITEU AFFIX PROPER POSTAGE AND MAIL TO THE APPROPRAITE ADDRESS ABOVE. |
Compensation for 5 Hour Delay?
Hi all,
I had family members traveling today whose initial flight was canceled for non-weather and ATC reasons and were then re-booked on a later flight that ended up leaving one hour past scheduled departure. Their total delay was 5 hours. What compensation (voucher ideally) should they expect? Thanks, Will |
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None!
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nothing through airline
maybe something through credit card |
If CO/DL/US gave out compensation for 5 hour ATC delays, they'd be broke.
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Originally Posted by sxf24
(Post 7895298)
If CO/DL/US gave out compensation for 5 hour ATC delays, they'd be broke.
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Nothing for weather delays. If there were I'd be voucher rich.
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Originally Posted by USCGamecock
(Post 7895934)
Nothing for weather delays. If there were I'd be voucher rich.
On a trip ATH-JFK-CVG; we had an extended weather delay at JFK for around 4 hours on the ground (in the plane). Anyway, I was on an C award ticket, but the wife was on a full fare C ticket. About 2 weeks after the flight, Delta sent the wife a voucher for $300 and an apology for the delay she experienced while on the ground in NYC. Pretty incredible, since it wasn't Delta's fault --- but, a very nice (and proactive) way to treat your Full Fare Biz Elite passengers. Of course, I got nothing. :D |
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