Mistakenly booked Basic Economy (E) class - any possible way to change flight?
Feb 18, 2018, 5:39 am
#61
Join Date: Feb 2016
Programs: DL DM, SPG Plat 100/LT Gold, Marriott Plat, National Executive Elite
Posts: 2,988
I don’t know if Im lucky or not, but I purchased Basic Economy deeply discounted airline tickets in December for April through Priceline for Delta. About 1 month ago had a 90+ min schedule change. I called Priceline to make alternate arrangements but they wouldn’t change it to the exact flights I wanted. So I called Delta, told them about the situation with Priceline and the operator “took over the reservation” and changed it to the flights I wanted without any issue (still ticketed in basic economy though).
Earlier today, got another email containing another 90+ minute schedule change. Called Delta to make alternate changes. However this time not only did he change my tickets to the times/flights I wanted but I noticed once I received my confirmation email I’m now ticketed under “main cabin” (B). I went in no problem afterwards to change my assigned seats.
Just goes to show, it’s wise to take advantage of 60+ minute schedule changes.
Earlier today, got another email containing another 90+ minute schedule change. Called Delta to make alternate changes. However this time not only did he change my tickets to the times/flights I wanted but I noticed once I received my confirmation email I’m now ticketed under “main cabin” (B). I went in no problem afterwards to change my assigned seats.
Just goes to show, it’s wise to take advantage of 60+ minute schedule changes.
Another BE data point: had two pax on a BE ticket. Got to the airport early from a separate DL international ticket (had booked a 4 hour connection because had pax w/o GE, and given the shutdown at the time I wasn't sure how backed up CBP would be) and wanted to take the noon flight instead of 2 pm, as ticketed in BE.
I went to luggage drop off desk, where there was an agent and Red Coat. I started with "here is our PNR...we would like to check these bags, but we would like to take the 12 pm flight. If it's not possible with our existing tickets, you can sell us new tickets" [note: this was LAX-SFO, where the walkup fare was $58.30 that day, cheaper than the same day standby fee ha!)
The agent consulted the Red Coat, who without any prompting simply changed all pax to the 12 pm flight without charge. That was really nice of him, and I complimented him to DL (without referencing my PNR so he wouldn't get in trouble).
Feb 19, 2018, 9:39 am
#62
Join Date: Feb 2018
Posts: 1
Seat Selection - Main Cabin
Hi All
I am about to book DL flights DUB-ATL with the Main Cabin (T) fare, however I wish to select (purchase) a seat if possible.
Does anyone know where I can check the prices of such advanced seat selection, I can't find published charges on the DL website anywhere.
Thank
I am about to book DL flights DUB-ATL with the Main Cabin (T) fare, however I wish to select (purchase) a seat if possible.
Does anyone know where I can check the prices of such advanced seat selection, I can't find published charges on the DL website anywhere.
Thank
Feb 19, 2018, 9:48 am
#63
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
I don’t know if Im lucky or not, but I purchased Basic Economy deeply discounted airline tickets in December for April through Priceline for Delta. About 1 month ago had a 90+ min schedule change. I called Priceline to make alternate arrangements but they wouldn’t change it to the exact flights I wanted. So I called Delta, told them about the situation with Priceline and the operator “took over the reservation” and changed it to the flights I wanted without any issue (still ticketed in basic economy though).
Earlier today, got another email containing another 90+ minute schedule change. Called Delta to make alternate changes. However this time not only did he change my tickets to the times/flights I wanted but I noticed once I received my confirmation email I’m now ticketed under “main cabin” (B). I went in no problem afterwards to change my assigned seats.
Just goes to show, it’s wise to take advantage of 60+ minute schedule changes.
Earlier today, got another email containing another 90+ minute schedule change. Called Delta to make alternate changes. However this time not only did he change my tickets to the times/flights I wanted but I noticed once I received my confirmation email I’m now ticketed under “main cabin” (B). I went in no problem afterwards to change my assigned seats.
Just goes to show, it’s wise to take advantage of 60+ minute schedule changes.
Feb 19, 2018, 11:23 am
#64
Join Date: Sep 2016
Location: LAX/BUR, RDU
Programs: DL SM, AAdvantage, SPG
Posts: 1,360
Hi All
I am about to book DL flights DUB-ATL with the Main Cabin (T) fare, however I wish to select (purchase) a seat if possible.
Does anyone know where I can check the prices of such advanced seat selection, I can't find published charges on the DL website anywhere.
Thank
I am about to book DL flights DUB-ATL with the Main Cabin (T) fare, however I wish to select (purchase) a seat if possible.
Does anyone know where I can check the prices of such advanced seat selection, I can't find published charges on the DL website anywhere.
Thank
Feb 19, 2018, 11:36 am
#65
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,296
Nice! Good to know. If you have status, you should top the UG list with a B fare. And, you will probably earn 150% MQMs on it (but hard to say as sometimes DL's system is good at reading the original ticket info).
Another BE data point: had two pax on a BE ticket. Got to the airport early from a separate DL international ticket (had booked a 4 hour connection because had pax w/o GE, and given the shutdown at the time I wasn't sure how backed up CBP would be) and wanted to take the noon flight instead of 2 pm, as ticketed in BE.
I went to luggage drop off desk, where there was an agent and Red Coat. I started with "here is our PNR...we would like to check these bags, but we would like to take the 12 pm flight. If it's not possible with our existing tickets, you can sell us new tickets" [note: this was LAX-SFO, where the walkup fare was $58.30 that day, cheaper than the same day standby fee ha!)
The agent consulted the Red Coat, who without any prompting simply changed all pax to the 12 pm flight without charge. That was really nice of him, and I complimented him to DL (without referencing my PNR so he wouldn't get in trouble).
Another BE data point: had two pax on a BE ticket. Got to the airport early from a separate DL international ticket (had booked a 4 hour connection because had pax w/o GE, and given the shutdown at the time I wasn't sure how backed up CBP would be) and wanted to take the noon flight instead of 2 pm, as ticketed in BE.
I went to luggage drop off desk, where there was an agent and Red Coat. I started with "here is our PNR...we would like to check these bags, but we would like to take the 12 pm flight. If it's not possible with our existing tickets, you can sell us new tickets" [note: this was LAX-SFO, where the walkup fare was $58.30 that day, cheaper than the same day standby fee ha!)
The agent consulted the Red Coat, who without any prompting simply changed all pax to the 12 pm flight without charge. That was really nice of him, and I complimented him to DL (without referencing my PNR so he wouldn't get in trouble).
Apr 3, 2018, 2:28 pm
#66
Join Date: Apr 2009
Programs: Delta Gold
Posts: 159
Escape from Basic Economy?
I'm not stupid enough to buy a basic economy ticket. Sadly, corporate travel people *are*. Someone just booked me a basic economy ticket and I can't do anything about it because the bureaucracy is just too thick to fight. But I would gladly pay Delta directly the cost difference out of my own pocket to upgrade this to a normal fare.
Has anyone had any luck convincing Delta to allow this? This whole thing is so, so soooooo stupid.
Has anyone had any luck convincing Delta to allow this? This whole thing is so, so soooooo stupid.
Apr 3, 2018, 6:20 pm
#69
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
That's got nothing to do with OP's situation. That was simple a GA who stuck the passenger on a waitlist for the next flight when he should not have done so.
OP wants to upfare from BE to some other non-BE fare. To do that. he will either need to go back through his corporate travel or convince DL to take over the ticket and then reissue it into a higher fare basis and do an add/collect.
OP also needs to check with his employer to determine how it feels about this. Changes to TA-issued tickets are reported back. Whether the employer cares varies.
OP wants to upfare from BE to some other non-BE fare. To do that. he will either need to go back through his corporate travel or convince DL to take over the ticket and then reissue it into a higher fare basis and do an add/collect.
OP also needs to check with his employer to determine how it feels about this. Changes to TA-issued tickets are reported back. Whether the employer cares varies.
Apr 3, 2018, 6:28 pm
#70
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,017
That's got nothing to do with OP's situation. That was simple a GA who stuck the passenger on a waitlist for the next flight when he should not have done so.
OP wants to upfare from BE to some other non-BE fare. To do that. he will either need to go back through his corporate travel or convince DL to take over the ticket and then reissue it into a higher fare basis and do an add/collect.
OP also needs to check with his employer to determine how it feels about this. Changes to TA-issued tickets are reported back. Whether the employer cares varies.
OP wants to upfare from BE to some other non-BE fare. To do that. he will either need to go back through his corporate travel or convince DL to take over the ticket and then reissue it into a higher fare basis and do an add/collect.
OP also needs to check with his employer to determine how it feels about this. Changes to TA-issued tickets are reported back. Whether the employer cares varies.
Apr 3, 2018, 7:31 pm
#71
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
Apr 3, 2018, 8:13 pm
#72
Join Date: Mar 2007
Posts: 302
Has anyone had a bad experience flying in BE? I've flown several flights in BE, and I have almost always been given a seat as good as or better than I could have selected. Other than the lack of an upgrade opportunity and the minimum miles you earn, I have found it worth the price difference.
Apr 4, 2018, 10:46 am
#75
Join Date: Apr 2009
Programs: Delta Gold
Posts: 159
Okay, so I see now in another thread that at some point Delta offers you the option to switch to Main Cabin for a fee. Does this only happen at Check In? Some other time? Right now the fare difference is a mere $50 - well worth it IMHO, but I'm guessing I won't be given the chance until it's a lot more expensive than that. Anyone know when these offers typically appear?
